Outtenchrysler
Automotive Service Advisor
Outtenchrysler, Phila, Pennsylvania, United States,
Job Summary
Our automotive shop is growing, and Outten Chrysler Dodge Jeep Ram in Hamburg is seeking Service Advisors to assist our clients and offering a sign-on bonus. As the face of Outten CDJR, you'll greet customers who need repairs and serve as their liaison with our auto technicians. You'll put your automotive knowledge to work to diagnose problems, write estimates for repair work, prepare repair orders, and answer customer questions. If you enjoy working with both people and cars and want to join a successful, family-owned business offering competitive wages and generous benefits, we'd love to speak to you about joining our team.
Responsibilities and Duties
Ascertain automotive problems and services by listening to customer's description of symptoms or checking vehicle maintenance records
Verify warranty and service contract coverage
Develop accurate estimates while factoring in materials, supplies, labor, and deductibles
Prepare easy to understand repair orders and enter them into our database
Maintain customer rapport by relaying accurate and consistent information, answering questions, and arranging towing or temporary transportation
Update job knowledge by participating in educational opportunities
Qualifications and Skills
Previous experience at an automotive dealership in any role is strongly preferred
A strong knowledge of cars and the willingness to learn more
Strong teamwork skills
Ability to communicate clearly both verbally and in writing
Friendly demeanor and excellent customer service skills
Attention to detail
Good time management skills and ability to prioritize tasks in a fast-paced environment
Must be able to lift at least 50 lbs
The desire to build a career in a progressive, growing company
Able to work nights and weekends
Experience
Familiar with Auto/Mate
Service Advisor experience is preferred but not required
Salary and Benefits
Competitive salary with opportunity for incentive bonuses
Competitive medical, dental, and vision insurance plans
401k retirement plan
Company sponsored life insurance policy
State of the art, air-conditioned facility with a large client base
Lunchroom with lots of amenities
Paid training
The ability to achieve tenure with a company that recognizes and rewards outstanding employees
Job Type:
Full-Time
Pay Frequency:
Bi-Weekly
About Outten Chrysler Dodge Jeep Ram
Outten CDJR is a thriving family owned and operated car dealership in Hamburg, Pennsylvania. As part of the Outten Family of dealerships, we pride ourselves in providing the highest level of customer satisfaction and making car buying straightforward and hassle-free. For more than 40 years, Outten dealerships have been recognized on the state and national level for our outstanding sales and service. We've even earned Chrysler Corporation's most prestigious recognition as a Customer First dealership, meaning we continually offer the most competent service, the largest inventory of parts, and the best selection of new and pre-owned vehicles.
Outten CDJR is a proud part of the Hamburg community, supporting local causes, participating in town events, and even hosting events at our dealership. We show the same care and interest in our employees, who are our greatest asset. We are always looking for people who share our commitment to excellence to join our team and grow their career with us.
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Our automotive shop is growing, and Outten Chrysler Dodge Jeep Ram in Hamburg is seeking Service Advisors to assist our clients and offering a sign-on bonus. As the face of Outten CDJR, you'll greet customers who need repairs and serve as their liaison with our auto technicians. You'll put your automotive knowledge to work to diagnose problems, write estimates for repair work, prepare repair orders, and answer customer questions. If you enjoy working with both people and cars and want to join a successful, family-owned business offering competitive wages and generous benefits, we'd love to speak to you about joining our team.
Responsibilities and Duties
Ascertain automotive problems and services by listening to customer's description of symptoms or checking vehicle maintenance records
Verify warranty and service contract coverage
Develop accurate estimates while factoring in materials, supplies, labor, and deductibles
Prepare easy to understand repair orders and enter them into our database
Maintain customer rapport by relaying accurate and consistent information, answering questions, and arranging towing or temporary transportation
Update job knowledge by participating in educational opportunities
Qualifications and Skills
Previous experience at an automotive dealership in any role is strongly preferred
A strong knowledge of cars and the willingness to learn more
Strong teamwork skills
Ability to communicate clearly both verbally and in writing
Friendly demeanor and excellent customer service skills
Attention to detail
Good time management skills and ability to prioritize tasks in a fast-paced environment
Must be able to lift at least 50 lbs
The desire to build a career in a progressive, growing company
Able to work nights and weekends
Experience
Familiar with Auto/Mate
Service Advisor experience is preferred but not required
Salary and Benefits
Competitive salary with opportunity for incentive bonuses
Competitive medical, dental, and vision insurance plans
401k retirement plan
Company sponsored life insurance policy
State of the art, air-conditioned facility with a large client base
Lunchroom with lots of amenities
Paid training
The ability to achieve tenure with a company that recognizes and rewards outstanding employees
Job Type:
Full-Time
Pay Frequency:
Bi-Weekly
About Outten Chrysler Dodge Jeep Ram
Outten CDJR is a thriving family owned and operated car dealership in Hamburg, Pennsylvania. As part of the Outten Family of dealerships, we pride ourselves in providing the highest level of customer satisfaction and making car buying straightforward and hassle-free. For more than 40 years, Outten dealerships have been recognized on the state and national level for our outstanding sales and service. We've even earned Chrysler Corporation's most prestigious recognition as a Customer First dealership, meaning we continually offer the most competent service, the largest inventory of parts, and the best selection of new and pre-owned vehicles.
Outten CDJR is a proud part of the Hamburg community, supporting local causes, participating in town events, and even hosting events at our dealership. We show the same care and interest in our employees, who are our greatest asset. We are always looking for people who share our commitment to excellence to join our team and grow their career with us.
#J-18808-Ljbffr