Ascend Learning
Business Process Manager
Ascend Learning, Burlington, Massachusetts, us, 01805
We Impact Lives Through Purpose-Driven Work in A People-First Culture
Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning.
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.
WHAT YOU'LL DO
The Business Process Manager (BPM) plays a critical role in driving efficiency and effectiveness across Ascend Learning and will be responsible for leading complex business process evaluation and assessment projects across Ascend Learning.
In this role you will lead early upfront business process assessment and in-progress efforts, identifying areas of improvement and proposing recommendations to address the challenges identified. You will leverage different improvement methodologies to resolve and lead the project execution or transition to a project manager.
The BPM will collaborate with cross-functional teams to develop and implement process improvements, ensuring alignment with organizational objectives and goals.
WHERE YOU’LL WORK
This position will work a hybrid schedule from our Leawood, KS or Burlington, MA office location preferred. Remote will be considered within the United States.
HOW YOU’LL SPEND YOUR TIME
Collaborate with cross-functional teams to gather and analyze data to identify areas for process improvementLead and support process improvement projects, including project planning, execution, and monitoringDevelop and implement strategies to streamline and optimize business processesConduct root cause analysis to identify underlying issues and develop solutionsMonitor process performance and identify opportunities for improvementDevelop and deliver training materials to educate stakeholders on new processes and systemsStay up to date with industry best practices and trends in process improvement methodologiesWork closely with stakeholders to ensure buy-in and support for process improvement initiativesDevelop and maintain strong relationships with key stakeholders to drive process improvement efforts Regularly communicate process improvement updates and results to senior managementWHAT YOU'LL NEED
5+ years of process improvement or related experienceBachelor’s degree in business administration, operations management, finance, or project management related management-related field. Master's degree preferredKnowledge of process improvement methodologies such as Lean, and Six Sigma is preferredManagement consulting experience preferredProject management skills and experience leading complex programsStrong analytical and problem-solving skillsStrong knowledge of continuous quality improvement methods and toolsBENEFITS
Flexible and generous paid time offCompetitive medical, dental, vision and life insurance401(k) employer matching programParental leaveWellness resourcesCharitable matching programHybrid workOn-site workout facilities (Leawood, Gilbert, Burlington)Community outreach groupsTuition reimbursement
Fostering A Sense of Belonging
We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
About Ascend Learning
As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.
#LI-NK1
Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning.
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.
WHAT YOU'LL DO
The Business Process Manager (BPM) plays a critical role in driving efficiency and effectiveness across Ascend Learning and will be responsible for leading complex business process evaluation and assessment projects across Ascend Learning.
In this role you will lead early upfront business process assessment and in-progress efforts, identifying areas of improvement and proposing recommendations to address the challenges identified. You will leverage different improvement methodologies to resolve and lead the project execution or transition to a project manager.
The BPM will collaborate with cross-functional teams to develop and implement process improvements, ensuring alignment with organizational objectives and goals.
WHERE YOU’LL WORK
This position will work a hybrid schedule from our Leawood, KS or Burlington, MA office location preferred. Remote will be considered within the United States.
HOW YOU’LL SPEND YOUR TIME
Collaborate with cross-functional teams to gather and analyze data to identify areas for process improvementLead and support process improvement projects, including project planning, execution, and monitoringDevelop and implement strategies to streamline and optimize business processesConduct root cause analysis to identify underlying issues and develop solutionsMonitor process performance and identify opportunities for improvementDevelop and deliver training materials to educate stakeholders on new processes and systemsStay up to date with industry best practices and trends in process improvement methodologiesWork closely with stakeholders to ensure buy-in and support for process improvement initiativesDevelop and maintain strong relationships with key stakeholders to drive process improvement efforts Regularly communicate process improvement updates and results to senior managementWHAT YOU'LL NEED
5+ years of process improvement or related experienceBachelor’s degree in business administration, operations management, finance, or project management related management-related field. Master's degree preferredKnowledge of process improvement methodologies such as Lean, and Six Sigma is preferredManagement consulting experience preferredProject management skills and experience leading complex programsStrong analytical and problem-solving skillsStrong knowledge of continuous quality improvement methods and toolsBENEFITS
Flexible and generous paid time offCompetitive medical, dental, vision and life insurance401(k) employer matching programParental leaveWellness resourcesCharitable matching programHybrid workOn-site workout facilities (Leawood, Gilbert, Burlington)Community outreach groupsTuition reimbursement
Fostering A Sense of Belonging
We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
About Ascend Learning
As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.
#LI-NK1