AccorHotel
Housekeeping Room Attendant
AccorHotel, Chicago, Illinois, United States, 60290
Company Description
Swisstel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swisstel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.
At Swisstel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who - in turn - aspire to bring quality of life into our guests' lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision.
Be Bold, Be Inspired, Be You.
Job Description
WHAT YOU WILL BE DOING:You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. You enjoy working in a team and accomplishing tasks that will make other's feel cared for - and it just so happens you'll be doing just that in an award-winning hotel.
Properly cleaning and maintaining the assigned daily guest room credits to standard which includes: making beds, washing bathroom fixtures, shower walls, floors and mirrors, vacuuming, replacing towels, amenities and paper supplies, maintaining cleanliness of entry doorways, dusting and wiping clean all furniture, artwork, windows, sills and air ventsTaking ownership of guests' privacy and belongingsTaking initiative to add personalized experiences for your guestsProviding warm and friendly service for both internal or external guestsActively participating in morning briefingsParticipating in any scheduled training and development programsFollowing all safety rules, emergency procedures and fire prevention regulations.Making rollaway beds as neededReporting maintenance itemsReturning all lost and found articles to Risk ManagementFollowing all hotel and departmental policies and procedures and service standardsAny other tasks that may be assignedPhysical aspects of the position include but are not limited to the following:
Constant standing and walking throughout the shiftConstant bending, kneeling, pushing, pullingOccasional lifting and carrying over 50 lbsOccasional ascending or descending ladders, stairs and rampsQualifications
YOUR EXPERIENCE AND SKILLS INCLUDE:
Ability to anticipate and focus attention on guest needs, being professional and welcomingDetailed oriented and able to handle multiple tasksHighly responsible & reliableExcellent organizational and time management skillsAbility to work cohesively with fellow colleagues as part of a team with minimum supervisionWarm, caring and helpfulAdditional Information
WHAT IS IN IT FOR YOU:
Employee Benefit Card offering discounted rates at Accor worldwideLearning & Development programs through our AcademiesOpportunity to develop your talent and grow within our property and across the world!Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
Swisstel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swisstel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.
At Swisstel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who - in turn - aspire to bring quality of life into our guests' lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision.
Be Bold, Be Inspired, Be You.
Job Description
WHAT YOU WILL BE DOING:You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. You enjoy working in a team and accomplishing tasks that will make other's feel cared for - and it just so happens you'll be doing just that in an award-winning hotel.
Properly cleaning and maintaining the assigned daily guest room credits to standard which includes: making beds, washing bathroom fixtures, shower walls, floors and mirrors, vacuuming, replacing towels, amenities and paper supplies, maintaining cleanliness of entry doorways, dusting and wiping clean all furniture, artwork, windows, sills and air ventsTaking ownership of guests' privacy and belongingsTaking initiative to add personalized experiences for your guestsProviding warm and friendly service for both internal or external guestsActively participating in morning briefingsParticipating in any scheduled training and development programsFollowing all safety rules, emergency procedures and fire prevention regulations.Making rollaway beds as neededReporting maintenance itemsReturning all lost and found articles to Risk ManagementFollowing all hotel and departmental policies and procedures and service standardsAny other tasks that may be assignedPhysical aspects of the position include but are not limited to the following:
Constant standing and walking throughout the shiftConstant bending, kneeling, pushing, pullingOccasional lifting and carrying over 50 lbsOccasional ascending or descending ladders, stairs and rampsQualifications
YOUR EXPERIENCE AND SKILLS INCLUDE:
Ability to anticipate and focus attention on guest needs, being professional and welcomingDetailed oriented and able to handle multiple tasksHighly responsible & reliableExcellent organizational and time management skillsAbility to work cohesively with fellow colleagues as part of a team with minimum supervisionWarm, caring and helpfulAdditional Information
WHAT IS IN IT FOR YOU:
Employee Benefit Card offering discounted rates at Accor worldwideLearning & Development programs through our AcademiesOpportunity to develop your talent and grow within our property and across the world!Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging