Bank of America
Senior Process Design Consultant - GCAOO
Bank of America, Charlotte, North Carolina, United States, 28245
Senior Process Design Consultant - GCAOO page is loaded
Senior Process Design Consultant - GCAOO
Apply
locations
Charlotte
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
24019591
Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for analyzing processes, documenting business case opportunities, and implementing process
improvement/transformation
initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.Line of Business Job Description:We have an exciting opportunity for a Sr. Process Design Consultant to join our Process and Operational Excellence organization part of Global Credit, AML and Onboarding Operations (GCAOO).The Sr. Process Design Consultant reports into the Process Excellence organization, partnering with business function leaders, operations process owners and subject matter experts (SMEs), to provide an end to-end view of their processes, analyze impacts and data, challenge current state with a view at optimizing target state, develops roadmaps, and contribute to the optimization of the organization through continuous improvement and process reengineering. The candidate will also actively contribute to the Operational Excellence cultural shift providing proactive alignment to tactical and strategic projects and programs aligned to GCAOO operations while ensuring understanding and consideration of the overall existing multiyear strategies and roadmap across the space.
We are looking for a strong leader with the right level of experience, ability to challenge and influence stakeholders at all levels in the organization, and with excellent analytical and critical thinking skills, and a process improvement mind-set with the ability to strongly challenge processes and drive optimization. Directly supports the program's strategic direction, transformation efforts and process driven culture.Responsibilities include:Process analysis, process modelling and process governance for the GCAOOProcess Challenge and Process ImprovementsAbility to implement process testing programs and/or process monitoring, aligning metrics and process controls to our transformation effortsEvaluate current state, impact to change and end-to-end target state visualization from requirements to implementation and post adoption monitoring and testingProvide end-to-end high-quality view of processes within business functions with proper identification of hand-offs and process connectorsSupport the program's short-and-long term strategySupports a strategy of continuous improvement and acts as liaison with Change Management and Process Design management.Prepare presentations and process overview utilizing models and complementary data to assist leaders in process re-engineering activitiesRequirements:5 years of Process design related experience and strong delivery mindsetPrior experience with AML preferredAnalytical and design-oriented mindsetTrack record of successfully implementing strategic initiativesStrong leaderships skills with the ability to influence stakeholders at all levelsExperience in process modelling tools (Visio - BPMN, ARIS, etc.) desiredData driven and metrics/ results orientedAbility to identify opportunities from a process efficiency perspectiveStrong presentation skillsExcels in working among diverse viewpoints to determine the best path forwardExcellent verbal and communications skillsSelf-starter who can take ambiguous information and drive to logical outcomes while constantly challenging the status quoOther
Qualifications/Desired
Skills:Preferred process improvement and Operational Excellence exposureStrives to bring new thoughts and ideas to teams to drive innovation and unique solutionsBelieves in the value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the worldCritical thinking skills – ability to assess quantitative and qualitative data to identify key themes that require deeper analysis and assessmentCreativity – able to look at a problem from a new perspective and to develop new ideas and solutionsAbility to understand new technologies, intellectually curious.Commitment to challenging the status quo and promoting positive changeExperience working in a global environmentShift:1st shift (United States of America)
Hours Per Week:40About Us
Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.
Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.Regardless of the position you are interested in, the starting points to building your resume are the same:1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications.2. Think about why you can do the job and make a list of your skills that are relative to the job.3. Identify experiences or accomplishments that show your proficiency in the skills required for the job.4. Summarize your abilities, accomplishments and skills into a brief, concise document.
Considerations when writing a resume• Do be brief. Resumes should be 1-2 pages in length.• Do be upbeat and active in your wording.• Do emphasize what you have done clearly and concretely.• Do be neat and well organized.• Do have others proofread and critique your resume. Spell check. Make it error free.• Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible.• Don't be dishonest, always tell the truth about yourself in the most flattering light.• Don't include salary history or requirements.• Don't include references.• Don't include accomplishments that do not support your professional goals.•
Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.)• Don't use italics, underlining, shadows or other fancy treatments.Seven steps to a successful interview1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview?2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available?3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight.4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down.5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks.6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease.7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.
#J-18808-Ljbffr
Senior Process Design Consultant - GCAOO
Apply
locations
Charlotte
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
24019591
Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for analyzing processes, documenting business case opportunities, and implementing process
improvement/transformation
initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.Line of Business Job Description:We have an exciting opportunity for a Sr. Process Design Consultant to join our Process and Operational Excellence organization part of Global Credit, AML and Onboarding Operations (GCAOO).The Sr. Process Design Consultant reports into the Process Excellence organization, partnering with business function leaders, operations process owners and subject matter experts (SMEs), to provide an end to-end view of their processes, analyze impacts and data, challenge current state with a view at optimizing target state, develops roadmaps, and contribute to the optimization of the organization through continuous improvement and process reengineering. The candidate will also actively contribute to the Operational Excellence cultural shift providing proactive alignment to tactical and strategic projects and programs aligned to GCAOO operations while ensuring understanding and consideration of the overall existing multiyear strategies and roadmap across the space.
We are looking for a strong leader with the right level of experience, ability to challenge and influence stakeholders at all levels in the organization, and with excellent analytical and critical thinking skills, and a process improvement mind-set with the ability to strongly challenge processes and drive optimization. Directly supports the program's strategic direction, transformation efforts and process driven culture.Responsibilities include:Process analysis, process modelling and process governance for the GCAOOProcess Challenge and Process ImprovementsAbility to implement process testing programs and/or process monitoring, aligning metrics and process controls to our transformation effortsEvaluate current state, impact to change and end-to-end target state visualization from requirements to implementation and post adoption monitoring and testingProvide end-to-end high-quality view of processes within business functions with proper identification of hand-offs and process connectorsSupport the program's short-and-long term strategySupports a strategy of continuous improvement and acts as liaison with Change Management and Process Design management.Prepare presentations and process overview utilizing models and complementary data to assist leaders in process re-engineering activitiesRequirements:5 years of Process design related experience and strong delivery mindsetPrior experience with AML preferredAnalytical and design-oriented mindsetTrack record of successfully implementing strategic initiativesStrong leaderships skills with the ability to influence stakeholders at all levelsExperience in process modelling tools (Visio - BPMN, ARIS, etc.) desiredData driven and metrics/ results orientedAbility to identify opportunities from a process efficiency perspectiveStrong presentation skillsExcels in working among diverse viewpoints to determine the best path forwardExcellent verbal and communications skillsSelf-starter who can take ambiguous information and drive to logical outcomes while constantly challenging the status quoOther
Qualifications/Desired
Skills:Preferred process improvement and Operational Excellence exposureStrives to bring new thoughts and ideas to teams to drive innovation and unique solutionsBelieves in the value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the worldCritical thinking skills – ability to assess quantitative and qualitative data to identify key themes that require deeper analysis and assessmentCreativity – able to look at a problem from a new perspective and to develop new ideas and solutionsAbility to understand new technologies, intellectually curious.Commitment to challenging the status quo and promoting positive changeExperience working in a global environmentShift:1st shift (United States of America)
Hours Per Week:40About Us
Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.
Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.Regardless of the position you are interested in, the starting points to building your resume are the same:1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications.2. Think about why you can do the job and make a list of your skills that are relative to the job.3. Identify experiences or accomplishments that show your proficiency in the skills required for the job.4. Summarize your abilities, accomplishments and skills into a brief, concise document.
Considerations when writing a resume• Do be brief. Resumes should be 1-2 pages in length.• Do be upbeat and active in your wording.• Do emphasize what you have done clearly and concretely.• Do be neat and well organized.• Do have others proofread and critique your resume. Spell check. Make it error free.• Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible.• Don't be dishonest, always tell the truth about yourself in the most flattering light.• Don't include salary history or requirements.• Don't include references.• Don't include accomplishments that do not support your professional goals.•
Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.)• Don't use italics, underlining, shadows or other fancy treatments.Seven steps to a successful interview1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview?2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available?3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight.4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down.5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks.6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease.7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.
#J-18808-Ljbffr