Savings Bank of Danbury
Associate Banker (Part Time)
Savings Bank of Danbury, Danbury, Connecticut, us, 06813
About the OrganizationWe are people serving people. Established in 1849, Savings Bank of Danbury is a full-service community bank rooted in history and positioned for the future. We provide a full array of deposit, savings, and lending services for individuals and businesses. Through modern banking technology, our customers can access to their accounts and manage their money anytime, on the go. We are committed to employing highly-motivated people who value customer care, professionalism, and team success.
EOE StatementSavings Bank of Danbury is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
PositionAssociate Banker
Full-Time/Part-TimePart-Time
Description
Job Title:
Associate Banker
Department:
Retail Banking
Location:
Greater Danbury Area
Summary:
The Associate Banker accurately records customer checks, deposits, and withdrawal transactions and provides outstanding service to the organization's customers. Correctly verifies customer information including names, dates, and account numbers to ensure safety of transactions. Works cohesively in a team environment to achieve personal and branch goals. Displays motivation and enthusiasm within the team.
Key responsibilities include, compliance with all banking regulations and the policies and procedures established by management, building customer relationships, accurately recording daily transactions, identifying products and services that will benefit customers and efficiently accomplishing customer requests.
Reports To:
Branch Relationship Manager
Key Responsibilities:
Transaction AccuracyProcesses a wide variety of customer transactions including deposits, withdrawals, payments, and other miscellaneous transactionsProcesses transactions within limits of established policy accurately and efficiently and seeks approvals when requiredBalances cash drawer daily for both the cash and transaction totalsTransaction Processing
Efficiently and accurately records checks, deposits, withdrawals and other transactions into the computer systemsEffectively addresses customer questions; successfully managing periods of heavy traffic at the branchCustomer Relationships
Provides outstanding service that achieves high customer satisfaction and builds strong, long-term customer relationshipsPromptly addresses and resolves customer concerns and inquiries in a positive, confident mannerConsistently makes time to be friendly, get to know our customers and make every customer feel importantProduct Knowledge & Recommendations
Shows knowledge of the products and services offered by the organizationReviews current accounts and customer requests to determine new products and services that will benefit the customerIdentifies customer needs and refers customers to appropriate branch personnelRefers customers to the correct departments and contacts that provide specific products or servicesSales
Achieves daily, weekly and monthly referral goalsReviews Incentive compensation for accuracy and communicates personal progressWorks in a team environmentEfficiently uses the bank's CRM and follows up on leadsCompliance & Security
Complies with BSA requirements relating to Suspicious Activity Reporting, Currency Transaction Reporting, OFAC and red flagsFollows all bank policies and proceduresIs aware of and complies with CRA guidelines and policies, ethics policy, and the bank's non-discrimination policy; complies with all regulationsComply with all daily, monthly and quarterly Security proceduresReport issues or complaints to a supervisor for follow-upSecure all documents and confidential data following the "clean desk" policy; lock computer screen and secure equipment when leaving desk or stationLock and secure cash drawer and teller station when leaving stationFollow all daily security procedures with entering and leaving the branch; secure all teller line doors and break room areasGreet and/or acknowledge customers as they come into the branch and report any unusual occurrence to the supervisorSupport other branches with staff as neededPosition Requirements
Job Requirements:
Educational and experience requirements include:
High School Diploma or GEDKnowledge of banking customer service principles and processes Ability to use mathematics to accurately compute routine transactionsStrong interpersonal skills including verbal communication and listening skills Strong computer and electronic skillsAbility to use banking software Strong critical thinking abilitiesRelevant experience performing clerical activitiesAbility to multi-task and prioritize in a busy, fast-growth environment
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hours Per WeekNone Specified
This position is currently accepting applications.
EOE StatementSavings Bank of Danbury is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
PositionAssociate Banker
Full-Time/Part-TimePart-Time
Description
Job Title:
Associate Banker
Department:
Retail Banking
Location:
Greater Danbury Area
Summary:
The Associate Banker accurately records customer checks, deposits, and withdrawal transactions and provides outstanding service to the organization's customers. Correctly verifies customer information including names, dates, and account numbers to ensure safety of transactions. Works cohesively in a team environment to achieve personal and branch goals. Displays motivation and enthusiasm within the team.
Key responsibilities include, compliance with all banking regulations and the policies and procedures established by management, building customer relationships, accurately recording daily transactions, identifying products and services that will benefit customers and efficiently accomplishing customer requests.
Reports To:
Branch Relationship Manager
Key Responsibilities:
Transaction AccuracyProcesses a wide variety of customer transactions including deposits, withdrawals, payments, and other miscellaneous transactionsProcesses transactions within limits of established policy accurately and efficiently and seeks approvals when requiredBalances cash drawer daily for both the cash and transaction totalsTransaction Processing
Efficiently and accurately records checks, deposits, withdrawals and other transactions into the computer systemsEffectively addresses customer questions; successfully managing periods of heavy traffic at the branchCustomer Relationships
Provides outstanding service that achieves high customer satisfaction and builds strong, long-term customer relationshipsPromptly addresses and resolves customer concerns and inquiries in a positive, confident mannerConsistently makes time to be friendly, get to know our customers and make every customer feel importantProduct Knowledge & Recommendations
Shows knowledge of the products and services offered by the organizationReviews current accounts and customer requests to determine new products and services that will benefit the customerIdentifies customer needs and refers customers to appropriate branch personnelRefers customers to the correct departments and contacts that provide specific products or servicesSales
Achieves daily, weekly and monthly referral goalsReviews Incentive compensation for accuracy and communicates personal progressWorks in a team environmentEfficiently uses the bank's CRM and follows up on leadsCompliance & Security
Complies with BSA requirements relating to Suspicious Activity Reporting, Currency Transaction Reporting, OFAC and red flagsFollows all bank policies and proceduresIs aware of and complies with CRA guidelines and policies, ethics policy, and the bank's non-discrimination policy; complies with all regulationsComply with all daily, monthly and quarterly Security proceduresReport issues or complaints to a supervisor for follow-upSecure all documents and confidential data following the "clean desk" policy; lock computer screen and secure equipment when leaving desk or stationLock and secure cash drawer and teller station when leaving stationFollow all daily security procedures with entering and leaving the branch; secure all teller line doors and break room areasGreet and/or acknowledge customers as they come into the branch and report any unusual occurrence to the supervisorSupport other branches with staff as neededPosition Requirements
Job Requirements:
Educational and experience requirements include:
High School Diploma or GEDKnowledge of banking customer service principles and processes Ability to use mathematics to accurately compute routine transactionsStrong interpersonal skills including verbal communication and listening skills Strong computer and electronic skillsAbility to use banking software Strong critical thinking abilitiesRelevant experience performing clerical activitiesAbility to multi-task and prioritize in a busy, fast-growth environment
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hours Per WeekNone Specified
This position is currently accepting applications.