Chick-fil-A
Sr. Lead Software Engineer - Mobile App team
Chick-fil-A, Atlanta, Georgia, United States, 30383
Overview
This role is responsible for leading the Mobile App DevOps team for the supply chain vertical business lines (VBL’s).
The team is responsible for multiple products including:
CFA Supply App – Android/IOS/Ipad app the puts supply chain in the hands of restaurant Operators and enables amazing customer support
RoutCFA App – Android app using by drivers and transportation managers. This is a critical app that guides drivers through deliveries and safety related processes
Supply Hub – Web Based Portal to implement master data configuration, Ad hoc communications to restaurants, restaurant onboarding, and transportation related business processes
RS Automation – Backend serviced that automation over 65% of service now incidents
This highly productive team delivers releases in an agile fashion nearly every week to continuously improve existing functionality and delivery new functionality. This is a DevOps team so the team provides 24/7 on call operational support for all developed solutions.
About Chick-fil-A Supply and Bay Center Foods
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:
Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
Production Distribution Center – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
Responsibilities
Own solution architecture decisions for the team’s products
Lead delivery and operations of the team’s products, including both individual contribution and support as well as delegated tasks and support to your team’s engineers. We desire our lead engineers to be both leads and engineers, spending about half of their time on leading others and half contributing engineering work themselves
Lead, mentor, and assess other staff engineers, exemplifying and teaching best practices, helping to solve knotty problems, reviewing code, and sharing stories - Interview, select, onboard, and oversee contract engineers
Assist in the design and delivery of products outside of your team, develop tools and processes for use outside of your team, and/or mentor other engineers or especially lead engineers outside of your team
Guide partner-led engineering workstreams, contributing to solution design and code reviews
Guide engineering team in adoption of Chick-fil-A software engineering standards - Identify & propose emerging software engineering technologies, methodologies and/or approaches
Driver for Operational and Engineering excellence for the DevOps team
Gain deep understanding of business processes across Supply Chain so the team can maximize impact and operate at a high level
Minimum Qualifications
Bachelor’s Degree in Computer Engineering, Computer Science or related technical field or the equivalent combination of education, training and experience from which comparable skills can be acquired
7 years of relevant work experience:
Experience designing complex software solutions
Experience designing and implementing Android and IOS mobile applications
Experience designing and implementing web-based applications
Experience designing and implementing cloud based backend solutions for highly transactional systems
Experience mentoring and leading a team, including good interpersonal and team collaboration skills
Experience leading an agile development team, including sprints, pointing, and daily standups
Broad and deep programming experience in Java, JavaScript, Python and/or comparable languages
Experience with SQL and data modeling
Experience with Git for source control and setting up automated CI/CD processes and technologies
Experience implementing application security, software design patterns, and the SDLC
Proven ability to positively influence the engineering culture and practices in a professional environment
Partner closely with technical product owners to understand, estimated, and deliver on business requirements
Knowledge:
Broad awareness and understanding of the Chick-fil-A technology portfolio and related capabilities
Extensive understanding of the Chick-fil-A restaurant, distribution, transportation, and food manufacturing business models
Skills:
Excellent verbal and written communication
Collaborative skills across a technical, product, and business teams
Full Stack Technical skills including Kubernetes, AWS, Python, Go-lang, Typescript, IOS App development, Android App development, React, and React Native
Abilities:
Confidently lead technical teams with a diverse set of technology from mobile apps, to web apps, to cloud based technologies
Act and project calm and confidence while working through stressful and complex operations issues
Lead complex work across multiple business process areas
Influence stakeholder technology understanding
Demonstrates ability to value both relationships and results
Navigate challenging situations, ensuring all parties are treated with honor, dignity, and respect
Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is shared amongst the team members to cover weekends and weeknights. The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours.
Preferred Qualifications
Master's Degree
7+ years of relevant work experience:
Experience with automated testing frameworks and tools
Experience developing and delivering microservice and event driven programming
Experience with monitoring and alerting technolgies
Deep understanding of AWS technologies and architecture
Deep understanding of DocKer/Kubernetes and CNCF related technologies
Minimum Years of Experience
7
Travel Requirements
10%
Required Level of Education
Bachelor's degree or equivalent experience
Preferred Level of Education
Master's Degree
Major/Concentration
Computer Engineering, Computer Science or related technical field
Job FunctionInformation Technology
Position TypeExperienced Professionals
Requisition ID2024-16764
Posting Location : LocationUS-GA-Atlanta
This role is responsible for leading the Mobile App DevOps team for the supply chain vertical business lines (VBL’s).
The team is responsible for multiple products including:
CFA Supply App – Android/IOS/Ipad app the puts supply chain in the hands of restaurant Operators and enables amazing customer support
RoutCFA App – Android app using by drivers and transportation managers. This is a critical app that guides drivers through deliveries and safety related processes
Supply Hub – Web Based Portal to implement master data configuration, Ad hoc communications to restaurants, restaurant onboarding, and transportation related business processes
RS Automation – Backend serviced that automation over 65% of service now incidents
This highly productive team delivers releases in an agile fashion nearly every week to continuously improve existing functionality and delivery new functionality. This is a DevOps team so the team provides 24/7 on call operational support for all developed solutions.
About Chick-fil-A Supply and Bay Center Foods
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:
Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
Production Distribution Center – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
Responsibilities
Own solution architecture decisions for the team’s products
Lead delivery and operations of the team’s products, including both individual contribution and support as well as delegated tasks and support to your team’s engineers. We desire our lead engineers to be both leads and engineers, spending about half of their time on leading others and half contributing engineering work themselves
Lead, mentor, and assess other staff engineers, exemplifying and teaching best practices, helping to solve knotty problems, reviewing code, and sharing stories - Interview, select, onboard, and oversee contract engineers
Assist in the design and delivery of products outside of your team, develop tools and processes for use outside of your team, and/or mentor other engineers or especially lead engineers outside of your team
Guide partner-led engineering workstreams, contributing to solution design and code reviews
Guide engineering team in adoption of Chick-fil-A software engineering standards - Identify & propose emerging software engineering technologies, methodologies and/or approaches
Driver for Operational and Engineering excellence for the DevOps team
Gain deep understanding of business processes across Supply Chain so the team can maximize impact and operate at a high level
Minimum Qualifications
Bachelor’s Degree in Computer Engineering, Computer Science or related technical field or the equivalent combination of education, training and experience from which comparable skills can be acquired
7 years of relevant work experience:
Experience designing complex software solutions
Experience designing and implementing Android and IOS mobile applications
Experience designing and implementing web-based applications
Experience designing and implementing cloud based backend solutions for highly transactional systems
Experience mentoring and leading a team, including good interpersonal and team collaboration skills
Experience leading an agile development team, including sprints, pointing, and daily standups
Broad and deep programming experience in Java, JavaScript, Python and/or comparable languages
Experience with SQL and data modeling
Experience with Git for source control and setting up automated CI/CD processes and technologies
Experience implementing application security, software design patterns, and the SDLC
Proven ability to positively influence the engineering culture and practices in a professional environment
Partner closely with technical product owners to understand, estimated, and deliver on business requirements
Knowledge:
Broad awareness and understanding of the Chick-fil-A technology portfolio and related capabilities
Extensive understanding of the Chick-fil-A restaurant, distribution, transportation, and food manufacturing business models
Skills:
Excellent verbal and written communication
Collaborative skills across a technical, product, and business teams
Full Stack Technical skills including Kubernetes, AWS, Python, Go-lang, Typescript, IOS App development, Android App development, React, and React Native
Abilities:
Confidently lead technical teams with a diverse set of technology from mobile apps, to web apps, to cloud based technologies
Act and project calm and confidence while working through stressful and complex operations issues
Lead complex work across multiple business process areas
Influence stakeholder technology understanding
Demonstrates ability to value both relationships and results
Navigate challenging situations, ensuring all parties are treated with honor, dignity, and respect
Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is shared amongst the team members to cover weekends and weeknights. The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours.
Preferred Qualifications
Master's Degree
7+ years of relevant work experience:
Experience with automated testing frameworks and tools
Experience developing and delivering microservice and event driven programming
Experience with monitoring and alerting technolgies
Deep understanding of AWS technologies and architecture
Deep understanding of DocKer/Kubernetes and CNCF related technologies
Minimum Years of Experience
7
Travel Requirements
10%
Required Level of Education
Bachelor's degree or equivalent experience
Preferred Level of Education
Master's Degree
Major/Concentration
Computer Engineering, Computer Science or related technical field
Job FunctionInformation Technology
Position TypeExperienced Professionals
Requisition ID2024-16764
Posting Location : LocationUS-GA-Atlanta