Storage Administrator

Why Compucom? (Overview) Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It Were looking for a Storage Administrator to join our team. The Storage Administrator will monitor, configure, and provide first line of support and routine maintenance of Storage Area Network (SAN) and Network Attached Storage (NAS) and associated technologies and ensure the equipment is accessible through secured protocols and recommended vendor and industry standards. The hours for this position will be 3pm - 12pm EST What We Need & What You'll Do (Responsibilities) Monitors work pipelines in ServiceNow as well as Email and Hotline for incoming or pending Incidents, Requests, and Change Tasks. Manages workloads and ensures defined metrics are met daily. Monitors Hardware and hosted Operating system performance, firmware versions and security compliance, as suggested by Senior Technical teams and Vendor recommendations. Engages Hardware Vendor to Replace Hardware when needed. Deploys OS and Firmware patches by following organizational Change enablement standards. Performs Volume and Shares creation, expansion, deletion, replication, migration, and access control management tasks. Resolves any reported incidents and participates in troubleshooting calls with the incident management team as well as Client technical groups. Recommends changes to procedures which result in operational optimization. Who You Are (Qualifications) Minimum 3 years' experience in related field Storage Certs in EMC, NetApp products, or other relevant Storage Technology Storage clustering concepts and basic understanding of Access Lists functionality for DFS, windows and Unix/linux Operating Systems Basic understanding of Cloud Storage Technologies Proficiency in Storage hardware, software and/or Linux/Unix Operating Systems ServiceNow functionality and usability Our benefits include: Health Insurance (Medical, Dental, Vision) Basic Life/AD&D Employee Assistance Program Paid Holidays Paid Time Off 401(k) FSA/HSA Pre-Tax Benefits Discounts Life/Disability Plans Equal Employment Opportunity CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.