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Cisco Systems, Inc.

Principal Site Reliability Engineer, Datastores (ThousandEyes)

Cisco Systems, Inc., San Francisco, California, United States, 94199


Who We Are

The

name ThousandEyes was born from two big ideas: the power to see things

not ordinarily possible and the ability to collect insights from a

multitude of vantage points. As the world continues its digital

transformation and relies more on cloud services and the Internet, the

"network," which is now both public and private, has become a black box

our customers cannot see or understand.Our

Internet and cloud intelligence platform delivers the only collectively

powered real-time view of the Internet and private networks, cloud, and

SaaS platforms, helping enterprises and service providers identify

problems before they impact revenue, damage brand reputation, or halt

employee productivity.In

August 2020, Cisco Systems completed the acquisition of ThousandEyes,

which now forms the ThousandEyes Business Unit within the Cisco

Networking Business Group and is the Network Assurance solution for

Cisco across the Cisco Networking Cloud and Cisco Security Cloud.

ThousandEyes is also a foundational component of Cisco's growing

Full-Stack Observability ("FSO") business.About the role

The

Datastores team is focused on running our platform's mission critical

datastores (think ElasticSearch, Kafka, MongoDB, MySQL, etc). The team

is responsible for all aspects of our platform's datastores reliability,

such as availability, performance, change management, capacity

planning, monitoring and emergency response.As

a Principal Site Reliability you will focus on innovating and providing

strong technical vision as well as work with the team to build

reliable, scalable and highly available datastores on a constantly

growing multi-region scale platform. You will partner with leaders

across ThousandEyes as a datastores subject matter expert to help design

the best architectures and processes, and be a role model for the

Engineering team in delivery and team work.What You'll Do

We're

looking for a reliability-focused engineering leader to focus on

automation and help drive datastores operational excellence to a new

level. With evergrowing volumes of data and operating at a multi-region

scale this is an opportunity for you to join a team and help take the

ThousandEyes platform's datastores to a new level.Here are some of the main things we are looking for:Deep knowledge of datastores.

You

have experience building and supporting mission critical datastores,

and be happy talking relational and nosql. You are able to ensure that

the ThousandEyes platform's services are using the right datastores

infrastructure, designed and optimized for availability, latency and

performance.

Strong technical vision.

You

can collaborate with and beyond the team to formulate a compelling

vision for the systems the team owns. You have the communication skills

to sell it and to make sure it is represented in the team's strategy and

roadmap.

Expert in reliability

.

This is a hands-on role, so you will be excited by the opportunity to

write software, automate and build reliable systems in order to enable

our datastores to scale effortlessly. Think self service. You will have

many examples of successfully delivering complex systems.

Natural collaborator

.

It takes a village to do anything worthwhile, and you're happy working

across Engineering and Product Management to help shape the future

direction of the platform's datastores.

Effective mentor

.

You have a passion to up-level the team and those around you. You are

open to learning as well...nobody is an expert at everything.

Qualifications

Ability to design and implement scalable and well tested solutions, with focus on datastores.

Ability to write high quality code in Python, Go, or equivalent languages.

Strong Infrastructure as Code skills, ideally with Terraform and Kubernetes.

Good knowledge of cloud provider managed services (ideally AWS), and how they can be leveraged in our context.

Good understanding of Unix/Linux systems, the kernel, system libraries, file systems, and client-server protocols.

Strong communication and documentation skills.

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