Vi-Jon
Manager National Accounts
Vi-Jon, St Louis, Missouri, United States,
Description
Summary
:
The Manager National Accounts actively interfaces with customers, presents new products, and services existing business.The Manager National Accounts will provide market information; initiate monthly on-site visits; and participate in trade shows. The Manager National Accounts will develop, maintain, and expand customer base; achieving sales volume and profits consistent with company objectives.Manage daily activities of all team employees and oversees activities involved in team accounts.
Essential Duties and Responsibilities:
Present new products and a full line of the company's capabilities; pursue and evaluate new business potential, visit stores, evaluate codes, make recommendations on product offeringsForecast sales production needs, quantities, and trends. Compare sales performance to budget actualsProvide customer support through on-site visits, follow-up on customer requests, resolving customer problems, develop product line information, review and process customer correspondence, review customer artworkCoordinate efforts of brokers: prepare pricing, samples, correspondence, resolve shipping problems, and provide information for sales presentationsReview Finished Goods on Hand report and Excess or Slow Moving inventory; interface with customer and production; complete weekly report sales report, sample request, art work requirementsCustomize marketing information; prepare sales documentation, which includes product information, sales quotes, and delivery informationIdentify customer problems; make emergency on-site visits when needed; suggest and implement solutionsSupervise the daily activities of team staff, providing coaching and instruction as necessaryNetworking within national accounts in order to secure all business opportunitiesEnsuring internal company functions give the highest level of customer service to national accountsMonitoring incoming orders and ensuring these are fulfilled effectivelyHolding regular monthly meetings with internal stakeholders about key accountsInvestigating and resolving queries and issues raised by national accountsTaking a proactive approach to account managementArranging meetings with all relevant decision makers within the customer
Supervisory Responsibilities:NoneEducation Requirements:Bachelor's degree in Sales, Business Administration or relevant fieldExperience Requirements:5 plus years' experience as a salesperson in a buyer/sales relationship and extensive sales experience in the Consumer Products Industry. Preferred experience in Personal Care Products and Health & Beauty.Competencies:
Knowledge of the consumer products industry, national brand/private label industry, and/or the health and beauty careDemonstrated team playerBroad business background to include product forecasting and understand customer margin/profitability dataExcellent interpersonal skills and a proven track record of growing businessKnowledge of sales analysis and metricsOutstanding communication, interpersonal and leadership skillsExcellent organizational and time management skillsAbility to work well with others and motivate peopleProject management skillsExceptional presentation skills and ability to influence others by effectively using dataExperience identifying and acquiring new customers and acquiring new salesCertificates, Licenses, Registrations:NoneTravel:50%Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Summary
:
The Manager National Accounts actively interfaces with customers, presents new products, and services existing business.The Manager National Accounts will provide market information; initiate monthly on-site visits; and participate in trade shows. The Manager National Accounts will develop, maintain, and expand customer base; achieving sales volume and profits consistent with company objectives.Manage daily activities of all team employees and oversees activities involved in team accounts.
Essential Duties and Responsibilities:
Present new products and a full line of the company's capabilities; pursue and evaluate new business potential, visit stores, evaluate codes, make recommendations on product offeringsForecast sales production needs, quantities, and trends. Compare sales performance to budget actualsProvide customer support through on-site visits, follow-up on customer requests, resolving customer problems, develop product line information, review and process customer correspondence, review customer artworkCoordinate efforts of brokers: prepare pricing, samples, correspondence, resolve shipping problems, and provide information for sales presentationsReview Finished Goods on Hand report and Excess or Slow Moving inventory; interface with customer and production; complete weekly report sales report, sample request, art work requirementsCustomize marketing information; prepare sales documentation, which includes product information, sales quotes, and delivery informationIdentify customer problems; make emergency on-site visits when needed; suggest and implement solutionsSupervise the daily activities of team staff, providing coaching and instruction as necessaryNetworking within national accounts in order to secure all business opportunitiesEnsuring internal company functions give the highest level of customer service to national accountsMonitoring incoming orders and ensuring these are fulfilled effectivelyHolding regular monthly meetings with internal stakeholders about key accountsInvestigating and resolving queries and issues raised by national accountsTaking a proactive approach to account managementArranging meetings with all relevant decision makers within the customer
Supervisory Responsibilities:NoneEducation Requirements:Bachelor's degree in Sales, Business Administration or relevant fieldExperience Requirements:5 plus years' experience as a salesperson in a buyer/sales relationship and extensive sales experience in the Consumer Products Industry. Preferred experience in Personal Care Products and Health & Beauty.Competencies:
Knowledge of the consumer products industry, national brand/private label industry, and/or the health and beauty careDemonstrated team playerBroad business background to include product forecasting and understand customer margin/profitability dataExcellent interpersonal skills and a proven track record of growing businessKnowledge of sales analysis and metricsOutstanding communication, interpersonal and leadership skillsExcellent organizational and time management skillsAbility to work well with others and motivate peopleProject management skillsExceptional presentation skills and ability to influence others by effectively using dataExperience identifying and acquiring new customers and acquiring new salesCertificates, Licenses, Registrations:NoneTravel:50%Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.