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Vanguard Volkswagen of North Austin

Warranty Administrator

Vanguard Volkswagen of North Austin, Austin, Texas, us, 78716


Volkswagen Warranty AdministratorVanguard operates dealerships located in

Arlington, Carrollton, Sherman, Austin and Hughes Springs.

We represent the manufacturer brands

Kia, GMC, Buick, Volkswagen and Ford.Family-owned and operated, Vanguard promotes an excellent work-life balance culture, flexible schedules, and a shared vision to “WOW” Our Customers, Our Team Members, Our Community, and Our Peers! We invite you to learn more and discover "The Vanguard Family"Benefits:Paid WeeklyPaid Health Insurance401(k) MatchingPaid Life InsurancePaid HolidaysDental & Vision Insurance AvailableEmployee DiscountReferral ProgramResponsibilitiesAdhere to all manufacturer and after-market warranty company policies and proceduresReview warranty repair orders for proper completion, accuracy, and legibility according to the applicable policies and procedure manualsCommunicate with Service advisors, Service Director, and Technicians to ensure that all necessary diagnostic forms accompany all repair orders requiring such per manufacturer warranty policy and procedure manualDetermine and enter applicable labor operation codes, failure codes, and or, other administrative data required on repair ordersEnsure that all deductibles are properly documented so they are collected from the customer at the time of the repair completion/deliveryReview all returned, and or, rejected warranty claims and prepare repair orders for immediate resubmissionStrive to maintain a minimum warranty claims acceptance rate of 95% and no more than 10 days of warranty receivablesQualificationsTwo years previous automotive/administrative work requiredDetail-orientedStrong computer and analytical skillsAbility to multi-task in a fast-paced environmentVanguard Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.