Logo
Diverse Lynx

ServiceNow Architect

Diverse Lynx, Charlotte, North Carolina, United States, 28245


Role: ServiceNow ArchitectLocation : Charlotte, North Carolina (onsite, locals only)

Experience for

Architect

- 10+

Mandatory Certification -CSA

(ServiceNow system administrator)CAD

(Certified Application Developer)CIS - IT Service Management

(Certified Implementation Specialist), ITOM/SIR/VRDo not submit without following details. Also ensure below details are accurate and certifications are valid one

Certification NameCertificate Numberemail ID used for certification.Date of certification

Technical Skills

Hands on with platform security, implementation, operations, upgrades, integrations, developments etc.Strong understanding of ServiceNow best practicesTroubleshooting knowledge of event co-relationSNOW version upgradesExperience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control ListsExperience on creation and customization of complex workflows and custom workflow activitiesExperience in development of custom modules/Application.Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX,JSON, CSSWebservices, SOAP, email, and other integrationExperience working with Performance Analytics, email notifications, inbound actions, reports, gauges, and home pagesknowledge on AngularJS, Bootstrap and service mapping will be added advantageExpertise on API integrations with other systemsWorking with technical teams, business partners and project managers to assess, determine and mitigate possible cross impact to proposed releases and schedule project implementations as well as determine and understand business priorities and manage expectations to support on-going business needs.Performing the installation, configuration, design, and implementation of compliant processes, intermediate to advanced troubleshooting and root cause analysis to identify and eliminate issuesExpert on ServiceNow ITSM, ITOM and SecOps modulesWell versed with ITIL processesWell versed with project managementGood communication and customer interaction skills

Process Skills:

Well versed with ITILWell versed with project managementPrepare stories, estimate efforts and plan execution.Mentoring team members on technical skills

Behavioral Skills:

Good communication skillsMentoring ExperiencePresentation skillsWorking experience in a collaborative and high-performance team

Qualification:

10+ years of relevant working experience in ServiceNow Development, implementation of multiple modulesCS or MCA

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.