CloudFlare
Manual QA Engineer - Zero Trust Client
CloudFlare, San Francisco, California, United States, 94199
Locations: Remote US or Remote Canada (Alberta, British Columbia, Ontario or Quebec), or Remote Lisbon, PortugalWhat you'll doThe Zero Trust team is looking for a
Manual Test Engineer
to test and debug our Zero Trust client on physical devices similar to our customers’ devices and infrastructure. You will be working with
Cloudflare WARP
and
Cloudflare Tunnel , which are network and security-focused applications that enable secure communications between our customers’ devices and their private infrastructure.
As a Manual Test Engineer, you will
create, maintain, and execute a suite of manual tests . You will regularly set up,
configure, test, debug, and troubleshoot network-related features . You will collaborate closely with WARP client development teams and QA Engineers to understand all features and define and refine product test strategies. Your responsibilities will include
maintaining a collection of test devices , efficiently setting them up and configuring them to test various scenarios, and reporting quality status to all stakeholders.
What you’ll bring
We expect you to be familiar with
mobile and client device networking configurations
and understand how data is routed to public and private cloud environments. Your passion for understanding how services work will be crucial in debugging issues at all levels. Additionally, you should be adept at distilling complex scenarios into actionable bug reports and working towards resolution with development, product, and QA team members.
Examples of desirable skills, knowledge and experience
Extremely
curious to understand
how a feature works and what edge cases may cause a poor customer experience
Empathetic, proactive, and constructive
communication skills , verbal and written
Experience with manual
E2E testing of network-based apps , especially VPNs (e.g. DNS, protocols, throttling, packet loss, etc.)
Strong knowledge of L3 to L7 networking technologies such as
IP, TCP, UDP, DNS, QUIC, H/3, proxying, routing, switching
Strong knowledge and understanding of
macOS, Windows, Linux, and mobile client (iOS,
Android)
platforms and their internals.
Strong
attention to detail
for building test plans and
analytical mindset
when debugging issues
Proficiency with running
traffic captures, gathering logs ,and preparing test data for reporting
Experience setting up and maintaining
device labs
Experience using one or more
Mobile Device Management platforms
(MDMs)
Can interpret Python code to understand automated tests and framework capabilities
Experience with how mobile devices handle switching between cellular and Wi-Fi, roaming, throttling, etc
Compensation
Compensation may be adjusted depending on work location.
For Colorado-based hires: Estimated annual salary of $ 121,000 - $147,000
For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of: $144,000 - $176,000
For Bay Area-based hires: Estimated annual salary of $151,000 - $185,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
#J-18808-Ljbffr
Manual Test Engineer
to test and debug our Zero Trust client on physical devices similar to our customers’ devices and infrastructure. You will be working with
Cloudflare WARP
and
Cloudflare Tunnel , which are network and security-focused applications that enable secure communications between our customers’ devices and their private infrastructure.
As a Manual Test Engineer, you will
create, maintain, and execute a suite of manual tests . You will regularly set up,
configure, test, debug, and troubleshoot network-related features . You will collaborate closely with WARP client development teams and QA Engineers to understand all features and define and refine product test strategies. Your responsibilities will include
maintaining a collection of test devices , efficiently setting them up and configuring them to test various scenarios, and reporting quality status to all stakeholders.
What you’ll bring
We expect you to be familiar with
mobile and client device networking configurations
and understand how data is routed to public and private cloud environments. Your passion for understanding how services work will be crucial in debugging issues at all levels. Additionally, you should be adept at distilling complex scenarios into actionable bug reports and working towards resolution with development, product, and QA team members.
Examples of desirable skills, knowledge and experience
Extremely
curious to understand
how a feature works and what edge cases may cause a poor customer experience
Empathetic, proactive, and constructive
communication skills , verbal and written
Experience with manual
E2E testing of network-based apps , especially VPNs (e.g. DNS, protocols, throttling, packet loss, etc.)
Strong knowledge of L3 to L7 networking technologies such as
IP, TCP, UDP, DNS, QUIC, H/3, proxying, routing, switching
Strong knowledge and understanding of
macOS, Windows, Linux, and mobile client (iOS,
Android)
platforms and their internals.
Strong
attention to detail
for building test plans and
analytical mindset
when debugging issues
Proficiency with running
traffic captures, gathering logs ,and preparing test data for reporting
Experience setting up and maintaining
device labs
Experience using one or more
Mobile Device Management platforms
(MDMs)
Can interpret Python code to understand automated tests and framework capabilities
Experience with how mobile devices handle switching between cellular and Wi-Fi, roaming, throttling, etc
Compensation
Compensation may be adjusted depending on work location.
For Colorado-based hires: Estimated annual salary of $ 121,000 - $147,000
For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of: $144,000 - $176,000
For Bay Area-based hires: Estimated annual salary of $151,000 - $185,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
#J-18808-Ljbffr