Arena
Senior Software Licensing Specialist
Arena, Boston, Massachusetts, us, 02298
Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.Job TitleSenior Software Licensing SpecialistLocation:
Boston, MA- hybrid office scheduleYour ImpactThe Senior Software Licensing Specialist will execute advisory engagements to provide education and guidance around the proper use and management of PTC software. They will also conduct usage assessments to understand a customer’s position with respect to their existing product entitlements and deployed PTC software. This customer-facing position will need to coordinate with a variety of internal and external contacts to obtain relevant data, validate and present assessment findings, negotiate fair resolutions, and close engagements in a timely and professional manner. As a representative of PTC, the individual will need to serve as a credible source for licensing knowledge and business practices.Your TeamPTC’s License Compliance and Advisory Services is a global organization chartered to protect PTC’s intellectual property by delivering services to manage and promote the proper use of PTC Products.Your Day-To-DayExecutes high quality and professional software license program activities (Advisory, Usage Assessment, and Anti-piracy) with the timely accomplishment of project plan goals to gain a thorough understanding of a customers’ PTC product usage and provide accurate licensing guidanceActively builds and maintains relationships with Legal, Finance, Operations, Sales, Partners, and Customers by establishing trust through accurate knowledge sharing, licensing guidance, and transparent engagement activitiesEffectively manages expectations of stakeholders throughout the project lifecycle and progresses engagements through active listening and persuasively articulating, both verbally and written, status and direction, while bringing compliance issues to successful resolutionDemonstrates balanced, impartial, and timely judgment when making decisions on the customer engagementQualifies potential engagements to determine most effective strategy, scope, and approach through data mining, interpretation of license agreements, analysis of transaction history, and understanding customer relationshipSelf-motivates to independently achieve personal and team objectivesBasic Qualifications3-5 years of work experience with 1-2 of those years in a software licensing or internal auditing roleProficient with Microsoft Office applicationsAbility to synthesize large data sets within Microsoft Excel using Pivot Tables or VLookupsBachelor's Degree preferably in Business Administration, Finance, Accounting, Operations, Management Information Systems, Computer ScienceKnowledge of the software commercial lifecycle as well as software licensing, support and legal processes preferredAdditional Skills and knowledge most relevant to the job:Ability to interact diplomatically and professionally with internal and external customersExcellent communication, interpersonal, presentation, and negotiation skillsStrong analytical skills with attention to detailProven ability to plan and execute effectively to meet business objectivesStrong organizational skills and ability to multi-taskAt PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity and Affirmative Action Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws.
Review our Privacy Policy here
."
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Boston, MA- hybrid office scheduleYour ImpactThe Senior Software Licensing Specialist will execute advisory engagements to provide education and guidance around the proper use and management of PTC software. They will also conduct usage assessments to understand a customer’s position with respect to their existing product entitlements and deployed PTC software. This customer-facing position will need to coordinate with a variety of internal and external contacts to obtain relevant data, validate and present assessment findings, negotiate fair resolutions, and close engagements in a timely and professional manner. As a representative of PTC, the individual will need to serve as a credible source for licensing knowledge and business practices.Your TeamPTC’s License Compliance and Advisory Services is a global organization chartered to protect PTC’s intellectual property by delivering services to manage and promote the proper use of PTC Products.Your Day-To-DayExecutes high quality and professional software license program activities (Advisory, Usage Assessment, and Anti-piracy) with the timely accomplishment of project plan goals to gain a thorough understanding of a customers’ PTC product usage and provide accurate licensing guidanceActively builds and maintains relationships with Legal, Finance, Operations, Sales, Partners, and Customers by establishing trust through accurate knowledge sharing, licensing guidance, and transparent engagement activitiesEffectively manages expectations of stakeholders throughout the project lifecycle and progresses engagements through active listening and persuasively articulating, both verbally and written, status and direction, while bringing compliance issues to successful resolutionDemonstrates balanced, impartial, and timely judgment when making decisions on the customer engagementQualifies potential engagements to determine most effective strategy, scope, and approach through data mining, interpretation of license agreements, analysis of transaction history, and understanding customer relationshipSelf-motivates to independently achieve personal and team objectivesBasic Qualifications3-5 years of work experience with 1-2 of those years in a software licensing or internal auditing roleProficient with Microsoft Office applicationsAbility to synthesize large data sets within Microsoft Excel using Pivot Tables or VLookupsBachelor's Degree preferably in Business Administration, Finance, Accounting, Operations, Management Information Systems, Computer ScienceKnowledge of the software commercial lifecycle as well as software licensing, support and legal processes preferredAdditional Skills and knowledge most relevant to the job:Ability to interact diplomatically and professionally with internal and external customersExcellent communication, interpersonal, presentation, and negotiation skillsStrong analytical skills with attention to detailProven ability to plan and execute effectively to meet business objectivesStrong organizational skills and ability to multi-taskAt PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity and Affirmative Action Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws.
Review our Privacy Policy here
."
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