Syntricate Technologies
Contact Center Architect
Syntricate Technologies, Edison, New Jersey, us, 08818
Hi FriendHope you are doing well
Number of position : 5
Only Full Time -
No C2C and No Contract / No Transfer
I, Salman Shaikh
would like to share a job opportunity as
Contact Center Architect
based in
Edison NJ
location for a
Fulltime
position.
*** In case, if you are not comfortable with this location, please share your preference with contact details for further requirements ***
Kindly find the JD below and let me know if you are available for the same.
Contact Center ArchitectJob Location:
Edison NJDuration: Full time
Contact Center Architect - 12-20 Yrs.
For Contact Center ArchitectSolution design and implementation experience in Cloud Contact Center such as
Five9, NICE CXone, Genesys Cloud.t least one year of experience in Cloud Contact Center design and implementation.bility to layout design approach for integrating Cloud Contact Center with Enterprise Business Applications.bility to conduct solution reviews with customer's leadership team and Architecture Board.bility to design the solution in compliance with customer's security standards.bility to callout risks if any in the early stage of the project.bility to mentor or guide implementation team.Design - Accountable IT team member for cloud contact center (CCaaS) architecture and standards development.Creating approach to Configure inbound phone numbers (National tollfree and DID numbers), Configure Caller ID display for outbound callsReview of BYOC (Bring Your Own Carrier) trunks for inbound and outbound voiceCollaborate with integration partners for setting up SIP trunk over internet.PI consultancy for Customer to enable Live Chat links on the web portals and appsResponsible for leadership and delivery of project-based assignments that encompass system architecture, proof-of-concept and deploymentStrong customer relationship skills and willingness to lead customers through successful challenging projects which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.Develop and implement Use casesStrategy for Go-live support and stabilization.Help in reviewing performance and capacity requests as well as design solution resolution.
Please reply me with your updated resume and required details:Full Name:Best number to reach you:Work authorization/Visa Status:Current Location:Current Compensation:Expected Compensation:Best time to call you:
Waiting for your earliest response
Thanks & Regards
Salman Shaikh+1 781-896-2152 (Cell)Boston, MAsalman@syntricatetechnologies.com
Number of position : 5
Only Full Time -
No C2C and No Contract / No Transfer
I, Salman Shaikh
would like to share a job opportunity as
Contact Center Architect
based in
Edison NJ
location for a
Fulltime
position.
*** In case, if you are not comfortable with this location, please share your preference with contact details for further requirements ***
Kindly find the JD below and let me know if you are available for the same.
Contact Center ArchitectJob Location:
Edison NJDuration: Full time
Contact Center Architect - 12-20 Yrs.
For Contact Center ArchitectSolution design and implementation experience in Cloud Contact Center such as
Five9, NICE CXone, Genesys Cloud.t least one year of experience in Cloud Contact Center design and implementation.bility to layout design approach for integrating Cloud Contact Center with Enterprise Business Applications.bility to conduct solution reviews with customer's leadership team and Architecture Board.bility to design the solution in compliance with customer's security standards.bility to callout risks if any in the early stage of the project.bility to mentor or guide implementation team.Design - Accountable IT team member for cloud contact center (CCaaS) architecture and standards development.Creating approach to Configure inbound phone numbers (National tollfree and DID numbers), Configure Caller ID display for outbound callsReview of BYOC (Bring Your Own Carrier) trunks for inbound and outbound voiceCollaborate with integration partners for setting up SIP trunk over internet.PI consultancy for Customer to enable Live Chat links on the web portals and appsResponsible for leadership and delivery of project-based assignments that encompass system architecture, proof-of-concept and deploymentStrong customer relationship skills and willingness to lead customers through successful challenging projects which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.Develop and implement Use casesStrategy for Go-live support and stabilization.Help in reviewing performance and capacity requests as well as design solution resolution.
Please reply me with your updated resume and required details:Full Name:Best number to reach you:Work authorization/Visa Status:Current Location:Current Compensation:Expected Compensation:Best time to call you:
Waiting for your earliest response
Thanks & Regards
Salman Shaikh+1 781-896-2152 (Cell)Boston, MAsalman@syntricatetechnologies.com