Starlight Homes
Director/Vice President of Sales
Starlight Homes, Houston, Texas, United States, 77246
Welcome to Starlight Homes Careers page.As we build a foundation at Starlight Homes, we want to ensure that our employees share excitement regarding our future. We're seeking candidates that are looking to build a career and be part of a team with strong values and company culture.We are pleased to offer the following Benefits at Starlight Homes:Medical, Dental, Vision, and Life InsuranceOpening our doors in 2017, Starlight Homes builds homes designed specifically for the first-time homebuyer. Our goal is to make the dream of homeownership a reality for everyone, offering expertly crafted homes at an affordable price and ensure its customers’ first journey into home buying is simple, smooth, and reassuring. Our New Home Sales Consultants take care of our customers throughout every step of the process regardless of their situation, we are here to help. Together with our parent company, 2023’s Builder of the Year Ashton Woods, we have welcomed over 60,000 people to their new home. Our company’s commitment to innovation and continually evolving to meet the needs of the market is a key reason we have seen the success we have.Headquartered in Atlanta, Georgia, Starlight sells new homes in Atlanta, Austin, Charleston, Dallas, Houston, Nashville, Orlando, Phoenix, Raleigh, San Antonio, and Tampa.Position Overview
:Oversight of Sales Department within new business segment. This includes but is not limited to: Performance Metrics, Job Descriptions, Training, Recruiting, Process Improvement, etc.Ensure that the Quotas and Key Performance Indicators are being (met / exceeded).Provide coaching and sales training to management and agents.Major Functional Responsibilities
:Partner with Executive team to align efforts of training and Sales structureLead Recruiting, Hiring, Training, Retention, and Management decisions for entire Sales workforce in assigned locationLeveraging Technology Tools and Systems ((Sales Force, DialogTech Dynamic Builder / LMS / Sales Performance)Oversee starts process and spec selectionGuide the marketing roll out – actively provide feedback for process improvement. Ensure signage, website, & sales center are ready 1 week prior to openingLead Sales meetings with management team. Train Sales management on coaching and mentoring and improving their team performanceWork with Accounting on community pricing & ensure pricing strategy aligns with division metrics and performance requirementsProvide weekly/monthly/quarterly progress updates and forecasts to leadership/executive team.Responsible for maintaining and exhibiting company cultureAct as a liaison with the homebuyers with concern for their ongoing satisfaction.Develop and implement continual competitive data by gathering and analyzing research.Team with peer managers to resolve issues and drive business superior performance.Management of Sales DepartmentMeet with all new Sales Managers, Sales Agents, and Office Administrator recruits for all communities. Approve, sign, and submit new hire packets to supervisor and to Human Resources for processingProvide guidance of work standards and documents provided to Sales members. This includes but is not limited to: training, monthly/quarterly quotas and key performance indicator metrics, bonus programs, walkthrough and continuous training standards, sales software integration, etc.Work closely with Division Manager and corporate team to manage work standards and documents listed aboveLaunch and lead all Sales MeetingsProvide communication and process improvement recommendations to VP of Construction and Division ManagerAttend/lead weekly mortgage pipeline calls with lender and neighborhood sales managersParticipate in Sales Training and complete Sales Manager training evaluation with all new Sales ManagersTour with each Sales Manager at a minimum of once per quarter – this includes shadowing/reverse shadowing and conducting Mock-Sales calls with the Sales Management team.Review and Approve Sales Managers expense reportsManage each neighborhood Thursday – Sunday at least twice per year, with Sales Managers shadowing for training. This includes continuous training with a focus on Sales Cycle, creating price list, and “train-the-trainer” activitiesProvide monthly sales projections, quarterly adjustments, and annual reviewsResponsible for spending roughly 80% of time in the field, and 20% in corporate officeMonitor performance and provide feedback and coaching on necessary improvement opportunitiesDirectly manage neighborhoods as deemed necessaryOther duties as assigned by the Division ManagerDesired Candidate Qualifications
:4 year degree from accredited college/university preferred5-10+ years management of Sales Department within the homebuilding industry5+ years Proven track record within a sales roleSuccessful experience leading a team of managersExperience implementing and overseeing Sales metricsAbility to coach and train a Sales TeamStrong verbal and written communication skillsProfessional appearance and ability to command a roomMust be able to handle high volume situationsStrong work ethic, drive, positive attitude, and decision making skillsProficient Computer skills, including Sales software and Microsoft OfficeMust have reliable transportation for local work travelMust be able to commit to minimal amount of out-of-town travel
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:Oversight of Sales Department within new business segment. This includes but is not limited to: Performance Metrics, Job Descriptions, Training, Recruiting, Process Improvement, etc.Ensure that the Quotas and Key Performance Indicators are being (met / exceeded).Provide coaching and sales training to management and agents.Major Functional Responsibilities
:Partner with Executive team to align efforts of training and Sales structureLead Recruiting, Hiring, Training, Retention, and Management decisions for entire Sales workforce in assigned locationLeveraging Technology Tools and Systems ((Sales Force, DialogTech Dynamic Builder / LMS / Sales Performance)Oversee starts process and spec selectionGuide the marketing roll out – actively provide feedback for process improvement. Ensure signage, website, & sales center are ready 1 week prior to openingLead Sales meetings with management team. Train Sales management on coaching and mentoring and improving their team performanceWork with Accounting on community pricing & ensure pricing strategy aligns with division metrics and performance requirementsProvide weekly/monthly/quarterly progress updates and forecasts to leadership/executive team.Responsible for maintaining and exhibiting company cultureAct as a liaison with the homebuyers with concern for their ongoing satisfaction.Develop and implement continual competitive data by gathering and analyzing research.Team with peer managers to resolve issues and drive business superior performance.Management of Sales DepartmentMeet with all new Sales Managers, Sales Agents, and Office Administrator recruits for all communities. Approve, sign, and submit new hire packets to supervisor and to Human Resources for processingProvide guidance of work standards and documents provided to Sales members. This includes but is not limited to: training, monthly/quarterly quotas and key performance indicator metrics, bonus programs, walkthrough and continuous training standards, sales software integration, etc.Work closely with Division Manager and corporate team to manage work standards and documents listed aboveLaunch and lead all Sales MeetingsProvide communication and process improvement recommendations to VP of Construction and Division ManagerAttend/lead weekly mortgage pipeline calls with lender and neighborhood sales managersParticipate in Sales Training and complete Sales Manager training evaluation with all new Sales ManagersTour with each Sales Manager at a minimum of once per quarter – this includes shadowing/reverse shadowing and conducting Mock-Sales calls with the Sales Management team.Review and Approve Sales Managers expense reportsManage each neighborhood Thursday – Sunday at least twice per year, with Sales Managers shadowing for training. This includes continuous training with a focus on Sales Cycle, creating price list, and “train-the-trainer” activitiesProvide monthly sales projections, quarterly adjustments, and annual reviewsResponsible for spending roughly 80% of time in the field, and 20% in corporate officeMonitor performance and provide feedback and coaching on necessary improvement opportunitiesDirectly manage neighborhoods as deemed necessaryOther duties as assigned by the Division ManagerDesired Candidate Qualifications
:4 year degree from accredited college/university preferred5-10+ years management of Sales Department within the homebuilding industry5+ years Proven track record within a sales roleSuccessful experience leading a team of managersExperience implementing and overseeing Sales metricsAbility to coach and train a Sales TeamStrong verbal and written communication skillsProfessional appearance and ability to command a roomMust be able to handle high volume situationsStrong work ethic, drive, positive attitude, and decision making skillsProficient Computer skills, including Sales software and Microsoft OfficeMust have reliable transportation for local work travelMust be able to commit to minimal amount of out-of-town travel
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