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Residence Inn

Room Attendant Part Time/Full Time

Residence Inn, Alviso, California, us, 95002


SUMMARY:

Responsible for the cleaning and preparation of guestrooms for the guests while maintaining hotel standards and consistency.

ESSENTIAL FUNCTIONS:Clean assigned guestrooms according to hotel standards. This includes but is not limited to making beds, cleaning bathrooms, vacuuming carpet, and dusting furniturePlace and restock useable items in the suite including paper items, soap, towels, and any other items designated by hotel standardsClean immediate exterior entry areas and windows, according to hotel standardsOperate housekeeping equipment in a correct and safe mannerMaintain and restock housekeeping cart each dayAssist in monthly housekeeping inventoryResponsible for knowing all hotel emergency proceduresFollow all hotel safety guidelines and requirementsResponsible for following all hotel quality assurance standards for departmentResponsible for the proper administration of key control for issued keysResponsible for the proper administration of keys left by guests in suiteBring all lost and found items to the supervisor's or manager's office for logging and storageUse the L.E.A.R.N Model for all guest recovery incidents that occurAlways have a friendly and welcoming demeanor when interacting with our guestsReport immediately to a supervisor or manager any out of the ordinary situation in the guestrooms including unreported pets, parties in the suite, unusually dirty suites, a vacant suite when the room is thought to be occupied, or an occupied suite when the room is thought to be vacantFill out maintenance work orders and deliver to supervisor/manager or designated area in a timely mannerAccommodate guest special requests courteouslyAnswer guest questions regarding the hotel and local area facilities and servicesCarry out any reasonable request by management that I am capable of performing

Requirements

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

These duties may require you to frequently bend, lift, carry, twist, push, pull, reach, kneel, and may require prolonged periods of standing and/or walking. Must be able to lift, push, and pull a minimum of 50 pounds. You will be trained to perform all of these functions within the required safety guidelines and expectations. If at any point you feel you are unable to perform any of these functions, please let you manager know immediately.

Salary Description

20/hour