Manager Quality - Service

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:As a Manager Quality your goal is to provide leadership as well as the tools to continuously improve quality within the commercial service business. You’ll function as a change agent in moving quality processes & initiatives forward. You’ll also establish, manage and implement quality initiatives, systems & measures by driving the continued development of a quality culture.You will do this by:Developing effective quality measurements and reporting results to leadership team and others across division at multiple locations both domestic and/or internationalSetting direction and measuring effectiveness of implemented systemsCoordinating and executing quality duties across the location: quality improvements; leads warranty reduction project teams; system improvements; best practices quality initiatives; and trainingManaging quality system policies and procedures by administering and coordinating quality policies and practices designed to improve quality & reduce costsCoordinating the quality management system certification processRepresenting Briggs & Stratton’s quality interests for the location with suppliers and customers; participating in customer feedback gathering and focuses to improve customer satisfactionPerforming full range of managerial responsibilities which may include but not be limited to: interviewing, hiring, coaching and developing employees; planning, assigning and directing work; EEO/AA; performance management; department budgetThe above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.You are the kind of person who is/has:process improvement orientedself motivated and ambitiousable to handle competing priorities-

Required Qualifications:Bachelors Degree in Engineering or related field OR equivalent education and experienceAt least seven years of quality, or related, professional experiencePrior leadership and management experienceFluent in English and primary language used in area of responsibility and/or locationPreferred Qualifications:ASQ Quality Engineer, ASQ Quality Auditor, or Six Sigma Black BeltExperience with enterprise wide reporting systems, such as SAP and/or TeamcenterAdditional Knowledge & Skills:Thorough knowledge of quality practices and procedures including Quality Management System (QMS) and ISO requirementsExcellent written, verbal, interpersonal and team oriented communication skills to effectively work with diverse groups of peopleDemonstrated success implementing large-scale improvements in complex and diverse environments both domestic and/or internationalDemonstrated project management and effective facilitation skillsComprehensive technical knowledge and background of quality and manufacturing processesAbility to exercise considerable judgment in guiding quality team in solving practical problems with a variety of concrete variables in situations where there may/may not be standardizationExcellent planning, organizational, problem solving and decision making skillsTravel Required:% of Travel: up to 10%How often: as neededWhere: domesticReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Location:Menomonee Falls, WI (hybrid eligible)Briggs & Stratton, headquartered in Milwaukee, Wisconsin, provides innovative products and diverse power solutions to help people get work done. Briggs & Stratton is the world’s largest producer of engines for outdoor power equipment, and is a leading designer, manufacturer and marketer of lithium-ion battery, standby generator, energy storage system, lawn and garden, turf care and job site products through its Briggs & Stratton, Vanguard, Ferris, Simplicity, Snapper, Billy Goat, Allmand, SimpliPhi, Branco and Victa brands. Briggs & Stratton products are designed, manufactured, marketed and serviced in more than 100 countries on six continents.Briggs & Stratton is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation or any other basis prohibited by law. Briggs & Stratton also undertakes affirmative action to assure equal employment opportunity for minorities and women, for persons with disabilities, and for protected veterans.

Nearest Major Market:

WaukeshaNearest Secondary Market:

MilwaukeeJob Segment:

Service Manager, Quality Engineer, Performance Management, Engineer, Customer Service, Engineering, Human Resources

#J-18808-Ljbffr