Penn Foster
Business Systems Analyst II
Penn Foster, Columbia, South Carolina, us, 29228
SummaryDescriptionBusiness Systems Analyst IIDefines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business support-related activities.What You’ll Do:Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.Guide both technical and customer departments in the development of the systems that support the business solution.Facilitate the transfer of knowledge about the direction of the business units to others who support them.Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.Provide input on the business direction for system changes.Validate the business need for solutions to business problems and process improvements.Assist in the development and documentation of training materials. Mentor or train less experienced staff.To Qualify for this Position, You Will Need:This is an on-site position.This position requires a security clearance, which requires US citizenship to obtain.Required Education:Bachelor’s degree OR4 years of job-related work experience OR2 years of job-related experience plus an Associate’s degree.Required Work Experience:4 years of IT business analysis experience.Preferred Work Experience:Previous experience working at government business and/or BCBS companies.Required Skills and Abilities:Demonstrated understanding of concepts of the supported business unit.Basic knowledge of standard industry practices.Demonstrated knowledge of procedures for the business unit.Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.Strong teamwork and interpersonal skills.Understands how IT affects an organization and is able to link it to business processes.Excellent analytical skills.Good conceptual skills.Able to read and comment on test plans and test matrices, project plans, and scope and design documents.Preferred Skills and Abilities:Conceptual understanding of project management techniques.Able to influence and negotiate solutions to business.Must possess excellent presentation skills.Required Software and Other Tools:Microsoft Office.Preferred Software and Other Tools:Proficient in Microsoft Office Suite and tools.Work Environment:Fast-paced, high demand environment.Work is frequently performed against mandated deadlines.Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks.Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.What We Can Do For You:We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.Our comprehensive benefits package includes:401(k) retirement savings plan with company match.Subsidized health plans and free vision coverage.Life insurance.Paid annual leave — the longer you work here, the more you earn.Nine paid holidays.On-site cafeterias and fitness centers in major locations.Wellness programs and a healthy lifestyle premium discount.Tuition assistance.Service recognition.We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.Equal Employment Opportunity StatementBlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
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