Ballast Point Brewing Company
Tasting Room Associate - Ballast Point - Long Beach
Ballast Point Brewing Company, Long Beach, California, us, 90899
Established in 1996 in San Diego, California, Ballast Point has earned a reputation for innovation, quality, and a passion for the craft. Our brewery not only excels in creating world-class beer, but also in fostering a vibrant and inclusive culture. We value teamwork, creativity, and a dedication to quality that extends to every aspect of our operation.If you are passionate about craft beer, innovation, and want to be a part of a dynamic company with a storied history, Ballast Point Brewing Company is the perfect place to embark on a rewarding career journey. Join us as we continue to push the boundaries of brewing excellence and make a lasting impact in the world of craft beer.Position SummaryOur tasting room associates are an essential part of our tasting rooms and restaurants and serve as the main connector between the guest and the Ballast Point brand. The tasting room associate is passionate about food and beverage, and as a true hospitality ambassador, is responsible for providing exceptional food and beverage service and sales, putting the customers' needs first, and continuously striving to improve the overall guest experience.What You'll Be DoingGreet every customer with a smile and inviting welcome, and thank every customer for visiting, inviting them back and upholding the Ballast Point guest service as a top priorityShare about all Ballast Point craft beer and food offerings correctly and passionately, answering all guest questions and making food and beer menu recommendationsFollow our Steps of Service to ensure all food and beverages are delivered with exceptional care and observe guests' dining experience to ensure guests are satisfied with their food, beverages, and serviceDemonstrate a knowledge of ABC laws for legal sale of alcohol by verifying guest identification responsibly serving alcoholMaintain and uphold brand and safety standards for keeping the bar, restaurant, patio, private dining rooms, and bathrooms clean and sanitaryRemove dirty and unneeded glassware and plates from customer's dining space and ensure the floors and seating areas are free of trash and debrisOperate POS system (Aloha) for sale of food, beer, and merchandiseContribute as a valuable, respectful team member by communicating effectively and driving process and service improvementsWhat You'll Need
Passion for food and craft beerMust be a minimum of 21 years of ageExtensive knowledge and ability to talk about flavors and profiles of Ballast Point beer and foodAbility to work respectfully in a team environment, communicate effectively, and ensure all tasks and projects are completed to the highest level of Ballast Point standardsPositive attitude, outgoing personality and people-skills, a must!Ability to multitask, problem-solve, manage time effectively and adjust to guest needs and flow of restaurantMust possess a current RBS (Responsible Beverage Service) CertificateMust possess a current Food Handlers CertificatePOS (Point of Sale) system experience preferredMust have reliable transportationSchedule flexibility with nights, weekends, and holiday availability preferredPhysical Requirements/Work Environment
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobFrequently spend 8 hours working, standing, walking, and remaining stationary on feetFrequently talk or hearFrequently use taste and smell sensesContinuously reach, push, pull, bend, lift, carry, stoop and wipeFrequently wash hands and handle cleaning productsFrequently lift and carry up to 25 poundsFrequently manipulate fingers, hands, and arms to cut, measure, pour, serve, carry, and wipeFrequently use close and distance vision and ability to adjust focus between the twoWho You Are:
Our Tasting Room Associates are confident, knowledgeable, able to read a room, able to address people with respect even if they are not receiving it; Quick and Efficient; Humble - Happy to do tasks that may be below their title; Attentive, organized, planful, and eager to learn. Our team is Honest, Acts with Integrity, Friendly, Kind, Respectful, Approachable and have a high-level ability to multi-task.Sound like you? Apply today!Compensation:Hourly Rate: $17.27 + TipsThe actual rate of pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified in the future. This role is also eligible for our comprehensive benefits and perks package:
The Perks:Benefits for full-time staff: Medical, dental, vision, 401(k) with match, FSA/HSA, and Life & DisabilityAccess to a network of free therapists, up to 8 visits, through our Employee Assistance Program for you and your familyGender neutral paid parental leaveAmple vacation time to do the things you love outside of work10 paid holidaysWe play our part to make a difference in our community - from social and charitable partners to championing causes around our four corporate social responsibility pillars: DEI, Sustainability, Military, and Cancer Research; at Ballast Point you're part of something biggerProduct discount on Ballast Point merchandise, food, and beer at all 6 Ballast Point locationsAnd of course, free beer!Ballast Point Brewing Company is proud to be an Equal Opportunity Employer and is committed to fostering a diverse, inclusive workplace environment where everyone feels valued and respected.Please note this Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Passion for food and craft beerMust be a minimum of 21 years of ageExtensive knowledge and ability to talk about flavors and profiles of Ballast Point beer and foodAbility to work respectfully in a team environment, communicate effectively, and ensure all tasks and projects are completed to the highest level of Ballast Point standardsPositive attitude, outgoing personality and people-skills, a must!Ability to multitask, problem-solve, manage time effectively and adjust to guest needs and flow of restaurantMust possess a current RBS (Responsible Beverage Service) CertificateMust possess a current Food Handlers CertificatePOS (Point of Sale) system experience preferredMust have reliable transportationSchedule flexibility with nights, weekends, and holiday availability preferredPhysical Requirements/Work Environment
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobFrequently spend 8 hours working, standing, walking, and remaining stationary on feetFrequently talk or hearFrequently use taste and smell sensesContinuously reach, push, pull, bend, lift, carry, stoop and wipeFrequently wash hands and handle cleaning productsFrequently lift and carry up to 25 poundsFrequently manipulate fingers, hands, and arms to cut, measure, pour, serve, carry, and wipeFrequently use close and distance vision and ability to adjust focus between the twoWho You Are:
Our Tasting Room Associates are confident, knowledgeable, able to read a room, able to address people with respect even if they are not receiving it; Quick and Efficient; Humble - Happy to do tasks that may be below their title; Attentive, organized, planful, and eager to learn. Our team is Honest, Acts with Integrity, Friendly, Kind, Respectful, Approachable and have a high-level ability to multi-task.Sound like you? Apply today!Compensation:Hourly Rate: $17.27 + TipsThe actual rate of pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified in the future. This role is also eligible for our comprehensive benefits and perks package:
The Perks:Benefits for full-time staff: Medical, dental, vision, 401(k) with match, FSA/HSA, and Life & DisabilityAccess to a network of free therapists, up to 8 visits, through our Employee Assistance Program for you and your familyGender neutral paid parental leaveAmple vacation time to do the things you love outside of work10 paid holidaysWe play our part to make a difference in our community - from social and charitable partners to championing causes around our four corporate social responsibility pillars: DEI, Sustainability, Military, and Cancer Research; at Ballast Point you're part of something biggerProduct discount on Ballast Point merchandise, food, and beer at all 6 Ballast Point locationsAnd of course, free beer!Ballast Point Brewing Company is proud to be an Equal Opportunity Employer and is committed to fostering a diverse, inclusive workplace environment where everyone feels valued and respected.Please note this Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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