Assistant Director

Monday, April 8, 2024Reports to: DirectorProgram: Housing Supportive Services Measure HDepartment: Mental Health DepartmentLocation: Wellness Center- 1749 14th St., Santa Monica, CA 90404Setting: Hybrid/OnsiteStatus: Full Time/ management/ exemptNumber of Openings: 1SummaryThe Assistant Director, Housing Support Services Program (HSSP) in partnership with the Senior Director and Director, will oversee the HSSP for adults residing in both Scattered Site Housing & Project Based Housing. The HSSP is a specialized program that provides comprehensive and intensive field-based community mental health services designed to meet the unique needs of individuals in Permanent Supportive Housing (PSH) who are formerly homeless and have a Severe Mental Illness (SMI) or Serious Emotional Disturbance (SED). The Assistant Director will monitor and support all administrative aspects of the HSSP, funder expectations, contract goals and outcomes to ensure compliance. The Assistant Director will also oversee and support the HSSP onboarding and training aspect of the program. The Assistant Director will provide administrative and clinical supervision if appropriate to staff, including Program Managers, Clinicians, and Clinical Interns. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.Essential Duties and Responsibilities:Under the supervision of the Senior Director and Director of the Housing Supportive Services Program, the Assistant Director is responsible for the following:In collaboration with the Director, monitor all administrative aspects of agency’s Department ofMental Health (DMH) contracted HSSP and contract, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner.Attend meetings, respond to email correspondence, develop and maintain appropriate relationships on behalf of the Director and staff.Represent agency interests at Department of Mental Health meetings, as well as other DMH HSSP county-wide meetings..Ensure productivity goals and outcomes are achieved, including a minimum of 65% of staff time being in direct service provision across program; including DMH documentation standards and guidelines.Support the coordination of clinical services and activities with outside agencies, partners, and funders; including the coordination of referral processes.Collaborate with Clinical Quality Assurance and Billing Department to ensure compliance of program requirements,In partnership with the Director, provide individual and team supervision, support, and performance evaluations for all assigned staff.Assist in recruitment, selection, training, supervision, and evaluation of direct service staffCollaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts.Complete required reporting to LA County Department of Mental Health as outlined by contract requirements.Support psychiatry needs such as, data collection, client coordination, invoices, and reporting.Support the HSSP Intern Program as needed.Assist in crisis interventions as neededRequirements and Qualifications:Master’s Degree in the field of Social Welfare or Marriage and Family Therapy, or doctorate in psychology or related field; Licensure preferred.Minimum of four years of experience in the field of mental health and/or substance addictions.Strong working knowledge of Medi-Cal documentation and requirements.Outstanding clinical review skillsStrong training, project management, and team-building skillsAble to behave with sensitivity, tact, politeness and responsiveness with staff and clientsDetail-oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skillsKnowledge of trauma-informed services, housing first and harm reduction methodologies.Experience providing administrative and clinical supervisionContract and quality assurance experienceCurrent valid CA Driver’s License with good Driver record, personal vehicle, automotive insuranceCombination of field and office environmentRegularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.On occasion walk or drive to different local sitesWill necessitate working in busy and loud environmentsWill be exposed to elements like cold, heat, dust, noise and odorMay need to bend, stoop, twist, and sit throughout the dayRESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES

Maintain a safe work environment and confidentiality at all timesBe proactive, creative, and flexible in determining, evaluating, researching, and resolving issuesOrganize and prioritize multiple activities to meet all external and internal deadlinesMaintain a professional demeanor that reflects positively on the agencyDemonstrate respect and courtesy toward othersAble to thrive in a work environment emphasizing teamwork and collaborationAbility to prioritize different tasks with minimal supervisionPerform other duties as assignedEqual Opportunity EmployerThe People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.About the People ConcernThe People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.Medical InsuranceVision InsuranceRetirement Planning (403b) & MatchingPaid HolidaysPaid Vacation DaysPaid Sick DaysEmployee Assistance Plans (EAP)TELUS HealthFlexible Spending Account (FSA)Basic Life / Accidental Death & Dismemberment (AD&D)Voluntary Short- and Long-Term DisabilityVoluntary Pet InsuranceDiscounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & MoreThe People Concern University & CertificatesCorporate Discounts

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