Fathom
Backend Engineer (Remote)
Fathom, San Francisco, California, United States, 94199
About Fathom:
We think it’s insane that so many people and businesses rely on notes to remember and share insights from their meetings.Notes are time-consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand.We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far:#1 Highest Satisfaction Product of 2024 on G2#1 Rated on G2 with 2,200+ reviews and a perfect 5/5 rating#1 Product of the Day and #2 AI Product of the YearMost installed AI meeting assistant on both the
Zoom
and
HubSpot
marketplacesWe’re hitting usage and
revenue records every weekWe're growing incredibly quickly, so we're looking to grow our small but mighty team.Role Overview:
We are looking for a backend engineer who is passionate about improving reliability, scalability, and efficiency of mission-critical services, and who is equally comfortable developing new services or tackling long-tail problems with existing services.As part of our team, you’ll play a critical role in improving customer experiences by scaling our services and contributing to our culture of innovation and continuous improvement. You’ll work closely with our backend, infrastructure, and application engineers, as well as our outstanding customer support team to deliver an unmatched customer experience.What you’ll do:
Contribute to our collection of highly-scalable services (some stateless, some stateful). Our services run in multiple regions, are engineered to support spiky but predictable workloads, and are deployed via multi-stage rollouts to build confidence in the correctness and efficiency of changes.By 30 Days:
Use your background to understand and improve existing services under the supervision of existing team membersAnalyze the cost models of our services and suggest areas of and strategies for new operational efficiencies
By 90 Days:
Lead the development of new services such as (1) a k8s operator to control a service’s lifecycle or (2) a cloud storage caching layerPlay a key role in technology evaluations and architecture evolution discussionsHarden and productize internally or externally developed libraries and services.
By 1 Year:
Work with our infrastructure and application engineers to re-evaluate the relationship between our backend services and our user-facing application, and drive improvements of scalability without introducing unnecessary friction
Requirements:
Hard Skills:Proficiency with k8s and Go, including a strong understanding of garbage collection and profiling. Experience with Cgo is a bonus.Familiarity with our tech stack (or equivalents): GCP/GKE, Linux, Docker, Ruby/Rails, Redis, ffmpegExperience in a SaaS or PaaS environment at our scale (currently 100s of millions of async jobs per week). Experience with video streaming at scale is a bonus.Soft Skills:Curiosity-driven and pragmatic with a focus on delivering resultsA generalist mindset with the ability to dive deep into a wide range of challengesResilience, attention to detail, and an ability to grind through complex problemsOpenness to disagreement and commitment to decisions once madeStrong collaborative skills, with the ability to explain complex insights in an accessible manner to both technical and non-technical audiencesIndependence in managing one’s workload and prioritiesWhat You'll Get:
The opportunity to shape the foundational software services of a growing companyA role that balances innovation and incremental improvementA dynamic and collaborative engineering teamCompetitive compensation and benefitsA supportive environment that encourages innovation and personal growth
#J-18808-Ljbffr
We think it’s insane that so many people and businesses rely on notes to remember and share insights from their meetings.Notes are time-consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand.We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far:#1 Highest Satisfaction Product of 2024 on G2#1 Rated on G2 with 2,200+ reviews and a perfect 5/5 rating#1 Product of the Day and #2 AI Product of the YearMost installed AI meeting assistant on both the
Zoom
and
HubSpot
marketplacesWe’re hitting usage and
revenue records every weekWe're growing incredibly quickly, so we're looking to grow our small but mighty team.Role Overview:
We are looking for a backend engineer who is passionate about improving reliability, scalability, and efficiency of mission-critical services, and who is equally comfortable developing new services or tackling long-tail problems with existing services.As part of our team, you’ll play a critical role in improving customer experiences by scaling our services and contributing to our culture of innovation and continuous improvement. You’ll work closely with our backend, infrastructure, and application engineers, as well as our outstanding customer support team to deliver an unmatched customer experience.What you’ll do:
Contribute to our collection of highly-scalable services (some stateless, some stateful). Our services run in multiple regions, are engineered to support spiky but predictable workloads, and are deployed via multi-stage rollouts to build confidence in the correctness and efficiency of changes.By 30 Days:
Use your background to understand and improve existing services under the supervision of existing team membersAnalyze the cost models of our services and suggest areas of and strategies for new operational efficiencies
By 90 Days:
Lead the development of new services such as (1) a k8s operator to control a service’s lifecycle or (2) a cloud storage caching layerPlay a key role in technology evaluations and architecture evolution discussionsHarden and productize internally or externally developed libraries and services.
By 1 Year:
Work with our infrastructure and application engineers to re-evaluate the relationship between our backend services and our user-facing application, and drive improvements of scalability without introducing unnecessary friction
Requirements:
Hard Skills:Proficiency with k8s and Go, including a strong understanding of garbage collection and profiling. Experience with Cgo is a bonus.Familiarity with our tech stack (or equivalents): GCP/GKE, Linux, Docker, Ruby/Rails, Redis, ffmpegExperience in a SaaS or PaaS environment at our scale (currently 100s of millions of async jobs per week). Experience with video streaming at scale is a bonus.Soft Skills:Curiosity-driven and pragmatic with a focus on delivering resultsA generalist mindset with the ability to dive deep into a wide range of challengesResilience, attention to detail, and an ability to grind through complex problemsOpenness to disagreement and commitment to decisions once madeStrong collaborative skills, with the ability to explain complex insights in an accessible manner to both technical and non-technical audiencesIndependence in managing one’s workload and prioritiesWhat You'll Get:
The opportunity to shape the foundational software services of a growing companyA role that balances innovation and incremental improvementA dynamic and collaborative engineering teamCompetitive compensation and benefitsA supportive environment that encourages innovation and personal growth
#J-18808-Ljbffr