Revenue Cycle Director

Job Summary:The Management Advisory Services (MAS) Director is responsible for planning, managing, executing and leading a team of Staff in technology consulting related engagements, including ERP Integration; Software Selection/Implementation; Business Process Improvement; Technology Operations; IT Strategy; IT Infrastructure assessment, selection, design and implementation; Technology Compliance (e.g., HITRUST, NIST, ISO) assessment, remediation and certification; in addition to Business Transformation and Operational Excellence efforts.In this role, the MAS Director is charged with managing teams of professionals through all potential project stages of diagnostic, planning, solution design and solution delivery to include managing engagement economics, accurate status reporting, quality control and legal risks to the Firm. The MAS Director is responsible for ensuring exceptional client service and high quality engagement deliverables. The MAS Director is also responsible for developing new business with existing clients and prospects of the Firm, including the identification of target companies. The MAS Director is responsible for managing all aspects of client pursuits and advice to the practice leadership, professional development, thought leadership and business development including all phases of the client proposal process. The MAS Director is responsible for all aspects of practice administration including time entry, client contract administration, billings, collections and adjustments to engagement realization when needed. The MAS Director is also expected to spend a significant amount of time marketing and networking for new business, including identifying, pursuing and leading new business proposals. In addition, the MAS Director will work with Practice Leaders to help build and expand services related to core market offerings of the practice.Job Duties:Business Development:Collaborates with Partners and Managing Directors in identifying, pursuing and winning new business opportunitiesLeads BDO pitch team for middle market and selective large and global company opportunitiesCollaborates with pitch team in responding to new business inquiriesCross-sells other BDO services (forensics, corporate finance, valuation, tax, due diligence, litigation, assurance, etc.)Assists with the expansion of Management Advisory Services offeringsIdentifies new business opportunities to expand the Management Advisory Services practice and communicates such opportunities to his/her peers and practice leadershipWorks closely with the practice leadership to manage marketing and business development activities within practiceOversees the development of draft proposals and reports, and completes research, when neededDevelops thought leadership for the MAS practice by developing whitepapers and presentations on topics relevant to clients and the professionWorks closely with MAS leadership to refresh marketing materials and website content, when neededCollaborates with not only MAS leaders to service clients and expand our presence in the marketplace, but also other practice leaders to bring the best solutions to our clients and prospectsEngagement Project Leadership:Drives professional, exceptional, high quality client serviceOversees, guides and mentors managers and staff on professional client service delivery excellenceTakes lead role in preparing and executing BDO engagement strategy as project leader in consultation with engagement partnerServes as a high level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identifiedEnsures the development of efficient and effective project plans and project controlsEvaluates and recommends alternative courses of action and potential solutions to achieve best result for clientEnsures client service team appropriately analyzes client's performance through financial results, KPIs and market growthEnsures the client service team provides exceptional client service and develops advanced level deliverables and/or solutions to client issues and opportunitiesOversee and drive value-based diagnostic and analysis of performance improvement opportunitiesReviews and approves engagement budgets and identifies opportunities to improve engagement efficiencies, where possibleEnsures the preparation of periodic and timely billings, and ensures timely adjustments to engagement realization, as neededDirects multiple client engagements and underlying economics to ensure engagement metrics are achievedIdentifies and informs managers and staff to utilize all available research aids (as practical), including databases and trade publications, to develop understanding of client's industryIdentifies, grows and maintains strategic relationships with client personnel, including members of client managementResponsible for the preparation of formal and informal presentations for client meetings for status and reporting purposesFosters a positive demeanor, learning attitude and client service mentality with managers, seniors and staffSupervisory Responsibilities:Supervises the workload of MAS Managers as well as Senior Associates and Associates (when necessary) on assigned engagements and reviews work productEnsures MAS Managers, Senior Associates and Associates are trained on all relevant software, practice tools and processesEvaluates the performance of MAS Managers, Senior Associates and Associates and assists in the development of goals and objectives to enhance professional developmentDelivers periodic performance feedback and completes performance evaluations for MAS Senior Associates and Associates in accordance with Firm guidanceActs as mentor to MAS Managers, Senior Associates and Associates, as appropriateActs as a leader and projects a professional, positive attitude toward client and firm personnelQualifications, Knowledge, Skills and Abilities:Education:Bachelor's degree, required; degree with a focus in Computer Science, Business, Accounting or Finance, preferred or at least 7-10 years of Management Technology Advisory Services experience, requiredMBA, preferredExperience:A minimum of ten (10) years of experience within an internal or external consulting capacity, with a consulting firm, public accounting firm or Fortune 1000 company performing Management Consulting and Change Management as a Finance Operations, Merger and Acquisitions, Operations or Information Technology Subject Matter Expert requiredPrior experience working within a national consulting organization preferredPrior significant supervisory experience requiredPrior experience performing process reviews, systems reviews and reviews of application effectiveness preferredPrior experience assessing, selecting, designing and implementing technical solutions preferredPrior experience with project management, change management, stakeholder management, gap analysis, process design, workflow analysis, organization design and development, lean concepts, documentation and testing of new business capabilities and tools, business cases and identification and reporting of opportunities requiredPrior experience in client marketing and successfully managing multiple client pursuits and proposal efforts preferredLicense/Certifications:PMP, CPA, ITIL, ISO 27001, HITRUST CCSF or TOGAF certification, preferredSoftware:Proficient in the use of Microsoft Office Suite, including Excel, Word, and PowerPoint, preferredProficiency MS Visio for Process Analysis, preferredFamiliarity with various common middle market ERP solutions and/or familiarity of software development methodologies and/or experience working with architecture frameworks, preferredLanguage:N/AOther Knowledge, Skills & Abilities:Excellent verbal and written communication skills, including the ability to review work product developed by othersWillingness to go above and beyond to provide superior work product while meeting engagement deadlinesSuperior analytical skills, including ability to identify issues and anomaliesSolid organizational skills, especially ability to meet project deadlines with a focus on detailsAbility to successfully multi-task while working independently or within a group environmentProven ability to work in a deadline-driven environment and handle multiple projects simultaneouslyAbility to effectively manage a team of professionals and delegate work assignments as neededAbility to build and maintain strong relationships with internal and client personnelAbility to encourage team environment on engagements and contribute to the professional development of assigned personnelExecutive presence and ability to act as primary contact on assigned engagementsAbility to adapt style and messaging to effectively communicate with professionals at all levels both within the client organization and the firmAbility to collaborate with partners and managers within other service lines and industries, as well as Advisory leadersSuperior analytical and diagnostic skills and ability to break down complex issues and implementing appropriate resolutionsCapable of working in a demanding, deadline driven environment with a focus on details and accuracySolid project management skillsSolid grasp of general IT solution development and control concepts (leading practices)Excellent people development and delegation skills, including training/instruction and engagement scheduling and budgetingExecutive presence to act as primary contact for clients while preparing and presenting to clients and potential clientsCapable of resolving complex business issues and proactive problem solvingCapacity to build and maintain strong relationships with internal and client personnelAbility to travel 25-50% on average to perhaps as much as 75% of the time for a specific project, as neededIndividual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.California Range: $160,000 - $230,000Colorado Range: $160,000 - $230,000New York City/ Valhalla Range: $160,000 - $230,000Washington Range: $160,000 - $230,000Washington DC Range: $160,000 - $230,000

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