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Rock County

Children's Long Term Support and Service Coordinator- Human Services Professiona

Rock County, Janesville, Wisconsin, United States, 53546


Hybrid position with some remote and some in office work. Hours are Monday-Friday 8am-5pm with some flexibility.

Children's Long Term Support (CLTS) Case Managers or Support and Service Coordinators (SSC) Support and promote the Mission, Vision and Guiding Principles of the Human Services Department.

They perform in a manner consistent with the HSD Professional Standards and "Commitment to My Co-Workers." The Support and Service Coordinators are responsible for managing a caseload of children who are at risk of out of home placement. The waivers give the county and state the flexibility to develop and implement creative alternatives to placing Medicaid-eligible individuals in hospitals, nursing facilities or intermediate care facilities for persons in three target groups; physical disabilities, developmental disabilities, and/or severe emotional disabilities. The Home and Community Based (HCBS) waiver program recognizes that many individuals at risk of being placed in these facilities can be cared for in their homes and communities, preserving their independence and keeping ties to family and friends. The major goals of this position are individualized planning related to the outcomes the families are looking to achieve, collaboration with multiple systems, resource development, and children having the opportunity to be in the least restrictive setting possible. Also be willing to be cross trained in other children and family program areas such as Coordinated Services Teams (CST).

40% - Provide Case Management Services to children eligible for CLTS Waivers and CCOP

Complete/Update Functional Screens, Monthly Collateral Contacts, Six Month Reviews, Recertification's, and required face to face contacts. Follow waiver manual guidelines.Assessments on internal cases for children in out of home placementsBilling Targeted Case Management (TCM) to provide services to children on the wait list and to utilize CCOP funding for one time costs or projectsDischarge PlanningShift Staff Home Development, Implementation, and Ongoing Day to Day OperationReport Critical IncidentsProvide Advocacy and ongoing evaluation of service providers

30% - Complete required Documentation

Assure for Functional and Financial Eligibility to the programsDocument Completed/Updated Functional Screens, Monthly Collateral Contacts, Six Month Reviews, Recertification's, and required face to face contacts.Document Critical Incidents and Restrictive MeasuresDocument in Avatar all client related activityCompletion of Third Party Administrator (TPA) authorizations

25% - Collaborates with internal and external partners to assure coordinated care and health/safety needs are being met

Gathering, sharing, and developing resourcesSupervisionRegional Meetings and TeleconferencesAttend screening and programmatic meetingsRestrictive MeasuresTeam MeetingsMay be a part of Coordinating Committee MeetingsMay need to assist in the managing of waitlists (Letters to families, CCOP Application, Info to ADRC, Information Sharing as well as Surveys)

5% - All other duties as assigned

Understanding of cultural competence and working with diverse populationsAbility to communicate effectively both orally and in writingAbility to work and make decisions independentlyAbility to engage children, youth, and families with risk factors for a mental health crisis, out of home placement, and court system involvementAbility to work in a fast paced, changing environmentAbility to prioritize work duties and successfully meet deadlines as assignedAbility to travel throughout the county on a daily basis at times with personal vehicleAbility to have a flexible work scheduleKnowledge of the Home and Community Based Waiver ManualKnowledge of County wide resources for children, youth, and families at riskKnowledge of evidenced based practices with children, youth, and familiesKnowledge of a variety of disabilitiesKnowledge of court systems and legal processes related to familiesKnowledge and ability to document and manage data in Microsoft Word, Excel, and AvatarBachelor's Degree in counseling, social work, psychology, or human services related fieldSocial Work Certification PreferredExperience with children, youth, and families involved in the child welfare, juvenile justice, mental health, physical disabilities, and/or developmental disabilities systemsCertified in the Children's Long Term Care Functional Screen (within two weeks of hire)Must possess and maintain a current unrestricted (not due to corrective lenses) driver's license and auto insurance pursuant to the Rock County Administrative Policy and Procedure 5.02 and 5.27.Equipment use :

Ability to use a computer, computer keyboard, copy machine, and fax machineAbility to type notes daily and use computer programs such as Microsoft Word, Excel, and Avatar

Working Conditions :

Ability to work in multiple locations including the office, client's home, and a variety of community locations.Valid Driver's License and insuranceAvailable to work a flexible schedule including work into the evenings when needed to meet client needsPotential Exposure to physically or verbally abusive clients

Physical Elements :

Ability to walk, stand, sit, and be active with children and youth

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