The Information Company
Account Manager, Brand Partnerships
The Information Company, New York, New York, us, 10261
About The Information
The Information was founded in late 2013 with a simple idea: write deeply reported articles about the technology industry that you won't find elsewhere. Since then, we've become a disruptor in business news that's moved markets, gotten the early scoop on billions of dollars of acquisitions, and told you what's happening inside companies like Apple, Meta and Google. As a subscription-only publication, we aim high and take on challenging stories and adhere to the highest of journalistic standards. What we put into the work is just as in-depth as our output. We've attracted hundreds of thousands of active readers who look to us for breaking news stories and impactful features. As we look to expand our coverage in alignment with the needs of our subscribers, we continue to invest aggressively in our team.
About the role
The
Account Manager
role serves as a center of excellence for post-sale programs, which include newsletter sponsorships, live and virtual events, and custom programs. The Account Manager acts as a client advocate and works with internal departments to ensure that client expectations are exceeded. The ideal candidate is articulate, highly organized, resourceful, and a problem solver.
Responsibilities:
Working with the Sales Team to accurately and effectively activate post-sales campaignsMaintain strong, long-lasting client relationships and drive renewal through the successful management of campaignsServing as the main POC in delivering on clients' objectives and KPIs, successfully coordinating end-to-end execution and optimization of client campaignsLeveraging knowledge of the client, industry, and The Information to identify solutions to overcome client challenges and encourage renewals strategicallyWorking across departments to foresee obstacles and proactively ensure the success of programsLeading all client communications for post-sale execution to include details on campaign timing, assets, and contracts.Developing and presenting recommendations and POVs that drive innovation for the businessQualifications
3+ years of experience in media account management and white-glove client servicesStrong organizational skills - ability to manage multiple, deadline-driven, projects with cross-functional groups at the same timeHighly detail-oriented individualBasic understanding of digital media planning, performance, and ad operationsPossess excellent verbal and written communication skillsThe ability to work effectively in a team environmentProactive thinker who looks for ways to improve efficiency and solve challengesExperience working in a startup environment is a plusBachelor's Degree preferredNY or SF basedBenefits:
Company-paid medical, dental and vision coverage for employees and their dependentsBasic life insuranceGenerous paid time off that increases over timeA parental leave policy for new parents401(k) corporate matchFlexible Spending AccountCommuter benefitsA gym and fitness stipendA highly professional, inclusive, diverse workplace with a zero-tolerance policy for harassment
Salary Range: USD Annually $100,000 - $120,000 + Bonus + Benefits
The salary range posted is based on the company's good faith belief at the time of the posting. Actual compensation may vary above or below this range based on factors such as location, work experience, and skill level.
The Information was founded in late 2013 with a simple idea: write deeply reported articles about the technology industry that you won't find elsewhere. Since then, we've become a disruptor in business news that's moved markets, gotten the early scoop on billions of dollars of acquisitions, and told you what's happening inside companies like Apple, Meta and Google. As a subscription-only publication, we aim high and take on challenging stories and adhere to the highest of journalistic standards. What we put into the work is just as in-depth as our output. We've attracted hundreds of thousands of active readers who look to us for breaking news stories and impactful features. As we look to expand our coverage in alignment with the needs of our subscribers, we continue to invest aggressively in our team.
About the role
The
Account Manager
role serves as a center of excellence for post-sale programs, which include newsletter sponsorships, live and virtual events, and custom programs. The Account Manager acts as a client advocate and works with internal departments to ensure that client expectations are exceeded. The ideal candidate is articulate, highly organized, resourceful, and a problem solver.
Responsibilities:
Working with the Sales Team to accurately and effectively activate post-sales campaignsMaintain strong, long-lasting client relationships and drive renewal through the successful management of campaignsServing as the main POC in delivering on clients' objectives and KPIs, successfully coordinating end-to-end execution and optimization of client campaignsLeveraging knowledge of the client, industry, and The Information to identify solutions to overcome client challenges and encourage renewals strategicallyWorking across departments to foresee obstacles and proactively ensure the success of programsLeading all client communications for post-sale execution to include details on campaign timing, assets, and contracts.Developing and presenting recommendations and POVs that drive innovation for the businessQualifications
3+ years of experience in media account management and white-glove client servicesStrong organizational skills - ability to manage multiple, deadline-driven, projects with cross-functional groups at the same timeHighly detail-oriented individualBasic understanding of digital media planning, performance, and ad operationsPossess excellent verbal and written communication skillsThe ability to work effectively in a team environmentProactive thinker who looks for ways to improve efficiency and solve challengesExperience working in a startup environment is a plusBachelor's Degree preferredNY or SF basedBenefits:
Company-paid medical, dental and vision coverage for employees and their dependentsBasic life insuranceGenerous paid time off that increases over timeA parental leave policy for new parents401(k) corporate matchFlexible Spending AccountCommuter benefitsA gym and fitness stipendA highly professional, inclusive, diverse workplace with a zero-tolerance policy for harassment
Salary Range: USD Annually $100,000 - $120,000 + Bonus + Benefits
The salary range posted is based on the company's good faith belief at the time of the posting. Actual compensation may vary above or below this range based on factors such as location, work experience, and skill level.