PayPal, Inc.
Lead Product Manager - AI Personalization
PayPal, Inc., Austin, Texas, us, 78716
Job Description Summary:Meet our teamWe are on a mission to revolutionize commerce globally by connecting consumers and merchants with personalized shopping experiences. We are seeking a highly motivated, self-starter Product Manager to join our Checkout AI team to help achieve this mission. This role will help shape the next generation of checkout at PayPal impacting over 400+ million consumers and 30+ million merchants worldwide by creating AI/ML foundations and capabilities that deliver a delightful and personalized shopping and checkout experience.Job Description:Your day to dayDefine and Build the next generation of AI-driven experiences at PayPal working across our data platform teams and operating as a key driver of our AI product strategy
Drive product and platform vision and create capabilities that add value to both merchants and consumers. Identify new unmet opportunities and gaps in the portfolio by analyzing the market and ecosystem.
Collaborating cross-functionally in defining the personalization opportunities across the consumer journey, and define best in class personalization experiences for PayPal consumers globally.
Evangelize, Communicate, and Influence, by driving alignment on vision, roadmap, investment needs, risks, and opportunities with large cross-functional teams, and leaders, including C-level executives.
Develop experiments playbook so our models and teams are constantly learning and developing and evangelizing a strong point of view on how to improve KPIs.
Execute with excellence in a cross-functional setting, building strong relationships with key stakeholders (data engineers, software engineers, product analytics, merchant tech and other business teams).
Run lean experiments to learn and develop a strong point of view on how to improve KPIs
Define and develop closely with Data Science and Platform leadership the core data products needed to power personalized experiences.
Define and measure key AI Platform performance indicators to evaluate and understand product value, performance and compute costs.
Identifying new opportunities based on research, industry trends, and best practices, driving innovation and platform improvements.
Deliver results. Own business outcomes and be responsible for hitting experience and revenue targets.
What you need to bring3+ years of experience in AI Product Development
6+ years of experience in Product Management, with demonstrated success in launching and scaling multiple 0-1 products
Technical and business acumen with Identity, Data Normalization, Data usage limitation, and AI-driven personalization product background are critical along with demonstrated experience in defining and driving transformation initiatives.
Experience inspiring and mobilizing all levels of the organization with your product vision, data-centric thinking, and customer/developer passion.
Being comfortable in navigating ambiguity and establishing an iterative roadmap and experimentation culture.
Defining the product and customer experience with high-quality business requirements and user stories while managing the scope of each product release and refining the technology architecture and scalability for the use case.
Helping the teams move forward swiftly with rigor, speed, and transparency in decision-making. Removing roadblocks, setting a consolidated vision, and collaborating with excellence across all functions is critical.
Desired QualificationsMBA or Masters in STEM fields
6+ years of experience in AI Product Development
10+ years of experience in Product Management, with demonstrated success in launching and scaling multiple 0-1 products
Highly skilled problem-solving and technical skills. Demonstrate a tech-savvy approach and love to stay on top of industry trends.
Excellent and effective interpersonal and communication skills (written, verbal, and listening).
Self-starter which doesn’t hesitate to proactively approach to learn fast
Skilled at working with cross-functional groups and matrix organizations in multiple geographies to manage multiple projects simultaneously
Experience in areas like e-commerce, checkout, payments, and/or risk domain - a plus
A ‘can do’ spirit combined with high energy and a positive attitude.
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Drive product and platform vision and create capabilities that add value to both merchants and consumers. Identify new unmet opportunities and gaps in the portfolio by analyzing the market and ecosystem.
Collaborating cross-functionally in defining the personalization opportunities across the consumer journey, and define best in class personalization experiences for PayPal consumers globally.
Evangelize, Communicate, and Influence, by driving alignment on vision, roadmap, investment needs, risks, and opportunities with large cross-functional teams, and leaders, including C-level executives.
Develop experiments playbook so our models and teams are constantly learning and developing and evangelizing a strong point of view on how to improve KPIs.
Execute with excellence in a cross-functional setting, building strong relationships with key stakeholders (data engineers, software engineers, product analytics, merchant tech and other business teams).
Run lean experiments to learn and develop a strong point of view on how to improve KPIs
Define and develop closely with Data Science and Platform leadership the core data products needed to power personalized experiences.
Define and measure key AI Platform performance indicators to evaluate and understand product value, performance and compute costs.
Identifying new opportunities based on research, industry trends, and best practices, driving innovation and platform improvements.
Deliver results. Own business outcomes and be responsible for hitting experience and revenue targets.
What you need to bring3+ years of experience in AI Product Development
6+ years of experience in Product Management, with demonstrated success in launching and scaling multiple 0-1 products
Technical and business acumen with Identity, Data Normalization, Data usage limitation, and AI-driven personalization product background are critical along with demonstrated experience in defining and driving transformation initiatives.
Experience inspiring and mobilizing all levels of the organization with your product vision, data-centric thinking, and customer/developer passion.
Being comfortable in navigating ambiguity and establishing an iterative roadmap and experimentation culture.
Defining the product and customer experience with high-quality business requirements and user stories while managing the scope of each product release and refining the technology architecture and scalability for the use case.
Helping the teams move forward swiftly with rigor, speed, and transparency in decision-making. Removing roadblocks, setting a consolidated vision, and collaborating with excellence across all functions is critical.
Desired QualificationsMBA or Masters in STEM fields
6+ years of experience in AI Product Development
10+ years of experience in Product Management, with demonstrated success in launching and scaling multiple 0-1 products
Highly skilled problem-solving and technical skills. Demonstrate a tech-savvy approach and love to stay on top of industry trends.
Excellent and effective interpersonal and communication skills (written, verbal, and listening).
Self-starter which doesn’t hesitate to proactively approach to learn fast
Skilled at working with cross-functional groups and matrix organizations in multiple geographies to manage multiple projects simultaneously
Experience in areas like e-commerce, checkout, payments, and/or risk domain - a plus
A ‘can do’ spirit combined with high energy and a positive attitude.
#J-18808-Ljbffr