Tow Truck Driver/Recovery Specialist

Recovery Specialist Job DescriptionJob Description - Recovery SpecialistCompany: Eastgate Towing and Storage, Inc.Location: Sioux Falls, SDImmediate position available!!About Eastgate Towing and Storage, Inc.Eastgate Towing and Storage, Inc. is a leading towing and recovery service provider based in Sioux Falls, SD. With over 30 years of experience, we pride ourselves on delivering exceptional services to our clients. Our team of dedicated professionals is committed to providing prompt, reliable, and courteous assistance, ensuring customer satisfaction in every interaction. Our wide range of services includes towing, roadside assistance, recovery, impound, and storage solutions.We value openness, honesty, and transparency in all our operations. At Eastgate Towing and Storage, Inc., we foster a positive work environment where teamwork, continuous improvement, and dedication are highly encouraged. We believe in investing in our employees by providing training and growth opportunities to further their careers in the towing and recovery industry.Job ResponsibilitiesRespond to dispatch calls in a timely manner and travel to designated locations to perform vehicle recoveriesImplement appropriate recovery methods and techniques to safely extract vehicles stuck in ditches, mud, water, or other difficult terrainOperate towing equipment such as winches, chains, and hooks to recover vehiclesAssess and determine the most efficient recovery approach while minimizing potential damage to the vehicleEnsure compliance with all safety protocols and guidelines during recovery operationsMaintain accurate records of the recovery process, including documenting vehicle conditions before and after recoveryProvide exceptional customer service by communicating effectively with clients and addressing their concerns in a professional mannerAssist in securing vehicles for transportation and ensure they are properly loaded on tow trucks or trailersAdhere to company policies and industry regulations regarding proper handling and disposal of hazardous materials found during recoveriesClean and maintain all recovery equipment and vehicles to ensure they are in proper working orderWork collaboratively with team members to plan, strategize, and execute complex recovery operationsStay updated on industry trends, best practices, and advancements in recovery techniques through continuous learning and trainingQualificationsHigh school diploma or equivalentValid driver's license with a clean driving recordPrior experience in vehicle recovery, towing, or a related field preferredProficiency in operating towing equipment and knowledge of various recovery techniquesAbility to work under pressure and make quick decisions in challenging recovery situationsStrong problem-solving skills and mechanical aptitudeExcellent communication and interpersonal skills to effectively interact with clients and team membersPhysical fitness and the ability to lift heavy objects and work in various weather conditionsFlexible schedule to accommodate occasional night shifts, weekends, and holidaysJoin Our TeamIf you are passionate about the towing and recovery industry and would like to join a dynamic team that values professionalism and customer satisfaction, we would love to hear from you. At Eastgate Towing and Storage, Inc., we offer competitive compensation, a supportive work environment, and opportunities for professional growth. Apply today and become a valued member of our Recovery Specialist team.

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