Director of Admissions

Alaris Health at The Chateau – North & South Pavilion, a 251 bed-skilled nursing Center in Rochelle Park, New Jersey, seeks a director of admissions to assist the administrator in managing resident flow and the Center’s admissions process and marketing program. Additional responsibilities include:

meeting census goals by working with the Center’s interdisciplinary team and network entities

ensuring immediate response to phone, fax, and walk-in inquiries and referrals

completing tour, application and sales process with residents, their families and referrers

meeting with family, residents and residents on day of admission and acclimating them

communicating admission criteria to referral sources, residents and families

ensuring comprehensive gathering and documentation of resident data

maintaining statistics indicating resident flow, pending and lost inquiries, denials, hospital discharges and marketing activity

developing and maintaining referral base and providing information to referral sources of resident’s progress

assisting in the development and implementation of long-range and short-term marketing plans

coordinating and participating in presentations about the Center or other appropriate healthcare topics to hospitals, physicians, and other potential referral sources

collaborating with the administrator to ensure resident satisfaction and to assess/respond to resident satisfaction surveys

working with the community to enhance the image of the nursing center and promote community wellness

and above all, ensuring that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights

JOB REQUIREMENTS:

Minimum of three years of experience in a healthcare setting

Minimum of two years of college education in the field of health care administration, business management, and/or marketing or public relations is preferred

Basic computer skills and literacy

Strong approach to resident service with a sales-oriented personality

Ability to work proficiently in a fast-paced, healthcare environment and interface with a variety of healthcare professionals

Ability to accurately complete and disseminate admissions paper flow

Knowledge of third party payers and programmatic services covered by the variety of payer resources

Ability to communicate effectively with billing departments related to interpretation of covered services

Empathetic and adept in dealing with a geriatric population and families in crisis

Ability to expedite the assessment and admissions process in an assertive AND timely manner

FT BENEFITS:

Health and Dental insurance

401k

PTO

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