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iGrad LLC

Sales Development Representative

iGrad LLC, Encinitas, California, us, 92023


Job Summary:

In support of the company mission, the Sales Development Rep is tasked with engaging with our customers & prospects the right way, at the right time, with the right message to increase our market reach. Through outbound prospecting activities, the successful candidate will target, engage, qualify and pursue new leads. They will also be expected to work on developing relationships with any assigned customers to maintain a high standard of care. They will liaise between customers and cross-functional internal teams as needed to ensure timely and successful positioning of our solutions. All efforts are to provide our prospects with a first-class customer experience in pursuit of our organizational goals.

Conduct organized outbound call & email-based prospecting sequences within targeted market segments that build interest in iGrad solutions.

Acquire and maintain a working knowledge of use cases & value delivered by iGrad products so as to clearly articulate it to prospects.

Build an understanding of target accounts and engage them with an emphasis on personalization and relevance around iGrad products.

As part of the qualification process, contribute to and leverage a playbook to secure prospect interest in our solutions.

Operate as the lead point of contact for sales matters specific to your prospects and customers to ensure consistent & timely engagement on a regular basis.

Team with Sales Account Managers to facilitate orders from new and existing clients.

Effectively network within an account as needed to connect with stakeholders and contacts that enable decision making around our solutions.

Communicate clearly the progress of monthly/quarterly sales campaign initiatives.

Document and track all activity through web-based client relationship management (CRM) automation tools, including activities, setting tasks for follow-up, and lead tracking.

Deliver “Compassionate and Delightful” experience to all clients

What You’ll Need to Succeed:

Be a great people person with a history of finding and qualifying prospects to build trust-based relationships.

A proactive and energetic demeanor with confidence to navigate organizations with multiple stakeholders.

You’ll be smart, curious and convincing – we have an incredible set of solutions and want you to help us grow along our mission.

Strong collaboration and knowledge sharing among the SDR team to enhance the effectiveness of sales development activities.

Essential Education, Skills and Experience

One to Two years of customer-facing experience

Experience in B2B tech / SaaS and Educational sales are a plus

High School Diploma required; College experience strongly preferred

Experience working within a CRM environment

Self-confidence to communicate, present and influence credibly and effectively

Be able to perform with minimal supervision

Compensation & Benefits:

401(k) + matching

Health, Dental, Vision & Life insurance

Paid time off

Travel & Mileage reimbursement

Hybrid; 3 days in office

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