Amazon
Sr. UX Designer, People Engagement Experience
Amazon, New York, New York, us, 10261
Description
Note on Location: We are open to this role being located in Atlanta, GA or New York, NY.
People Engagement Experience (PEX) is the cord across our People Engagement (PE) experiences made up of forward-thinking UX designers, researchers, writers and design technologists. PEX is revolutionizing the user experience for Amazonians across the globe. Our design work has a direct impact on the lives of millions of Amazonians, helping them achieve work-life balance and advance in their careers. We’re also customer-obsessed, driving impact across the company by delivering on user-centered and business needs. We support Amazon's mission to become Earth's best employer through making it easier to acquire, train and retain employees.
As a Sr. UX Designer of the PEX team, you'll craft elegant design solutions across a range of personas and platforms at global scale and collaborate closely with product and engineering partners, as well as multiple partner teams within the broader People Experience Technology (PXT) and Amazon Worldwide Operation orgs. As a senior designer, you’ll own experiences in the core Amazon employee experience, A to Z, and the related communication, engagement, scheduling, and publishing experiences. You will also identify large scope product and long-term design vision to raise the UX bar for this domain.
To succeed in this role, you must be an innovative self-starter in driving operational excellence and a strategic big-picture thinker who can deftly switch between thinking big and moving fast. The candidate must have proven the ability to succeed in a highly ambiguous, fast-paced environment. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.
Key job responsibilities
Assume ownership for the end to end product experiences and features across desktop, mobile and more.
Manage the user experience design of multiple mid-to-large-sized programs.
Contribute to the vision for the organization and influence product strategic roadmap. Lead the discovery, strategize concept design and launch phases of a project.
Champion user-centered design culture. Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.
Model behavior that exemplifies Amazon Leadership Principles in their team. Raises the design bar for the organization.
Provide coaching and feedback, with an emphasis on growing junior Independent Contributors and leadership capability.
Create and drive adoption of design guidelines, mechanisms, best practices, process and tools.
A day in the life
This Senior UX Designer will be working with product and engineering stakeholders closely on day-to-day basis. While this designer independently owns one to three products/features at the same time, he/she will also collaborate with other UX designers in the same team on connecting individual features to a holistic experience. UX Researchers and UX Copy Writers will support you in user research and UX content. This designer will share design work regularly with design team peer review, stakeholder review and leadership. More importantly, every work day is full of fun, engagement and building meaningful connections with each other.
About the team
We are a multidisciplinary team creating truly meaningful products and experiences that empower and connect millions of Amazon employees. Our team consist of designers, researchers and writers, and is very diverse in terms of educational background, gender, race, skills, and location.
Basic Qualifications
6+ years of design experience
Have an available online portfolio
Preferred Qualifications
Experience in delivering design solutions for projects of large scope and complexity
Experience working with stakeholders to plan and execute programs that are strategic in nature
Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar
Experience defining and maintaining design patterns and UX standards
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Note on Location: We are open to this role being located in Atlanta, GA or New York, NY.
People Engagement Experience (PEX) is the cord across our People Engagement (PE) experiences made up of forward-thinking UX designers, researchers, writers and design technologists. PEX is revolutionizing the user experience for Amazonians across the globe. Our design work has a direct impact on the lives of millions of Amazonians, helping them achieve work-life balance and advance in their careers. We’re also customer-obsessed, driving impact across the company by delivering on user-centered and business needs. We support Amazon's mission to become Earth's best employer through making it easier to acquire, train and retain employees.
As a Sr. UX Designer of the PEX team, you'll craft elegant design solutions across a range of personas and platforms at global scale and collaborate closely with product and engineering partners, as well as multiple partner teams within the broader People Experience Technology (PXT) and Amazon Worldwide Operation orgs. As a senior designer, you’ll own experiences in the core Amazon employee experience, A to Z, and the related communication, engagement, scheduling, and publishing experiences. You will also identify large scope product and long-term design vision to raise the UX bar for this domain.
To succeed in this role, you must be an innovative self-starter in driving operational excellence and a strategic big-picture thinker who can deftly switch between thinking big and moving fast. The candidate must have proven the ability to succeed in a highly ambiguous, fast-paced environment. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.
Key job responsibilities
Assume ownership for the end to end product experiences and features across desktop, mobile and more.
Manage the user experience design of multiple mid-to-large-sized programs.
Contribute to the vision for the organization and influence product strategic roadmap. Lead the discovery, strategize concept design and launch phases of a project.
Champion user-centered design culture. Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.
Model behavior that exemplifies Amazon Leadership Principles in their team. Raises the design bar for the organization.
Provide coaching and feedback, with an emphasis on growing junior Independent Contributors and leadership capability.
Create and drive adoption of design guidelines, mechanisms, best practices, process and tools.
A day in the life
This Senior UX Designer will be working with product and engineering stakeholders closely on day-to-day basis. While this designer independently owns one to three products/features at the same time, he/she will also collaborate with other UX designers in the same team on connecting individual features to a holistic experience. UX Researchers and UX Copy Writers will support you in user research and UX content. This designer will share design work regularly with design team peer review, stakeholder review and leadership. More importantly, every work day is full of fun, engagement and building meaningful connections with each other.
About the team
We are a multidisciplinary team creating truly meaningful products and experiences that empower and connect millions of Amazon employees. Our team consist of designers, researchers and writers, and is very diverse in terms of educational background, gender, race, skills, and location.
Basic Qualifications
6+ years of design experience
Have an available online portfolio
Preferred Qualifications
Experience in delivering design solutions for projects of large scope and complexity
Experience working with stakeholders to plan and execute programs that are strategic in nature
Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar
Experience defining and maintaining design patterns and UX standards
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.