Hy-Vee
Pharmacy Delivery Driver
Hy-Vee, Ottumwa, Iowa, United States, 52501
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title:
Pharmacy Delivery Driver
Department:
Pharmacy
FLSA : Non-Exempt
General Function
Provides prompt, efficient and friendly customer service. Delivers product to customers. Responsible for vehicle cleanliness, inside and out.
Core CompetenciesPartnershipsGrowth mindsetResults orientedCustomer focusedProfessionalismReporting Relations
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Pharmacy Department Manager
Positions that Report to you: None
Primary Duties and Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the storeSmiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.Makes an effort to learn customers' names and to address them by name whenever possible.Works with co-workers as a team to ensure customer satisfaction and a pleasant work environmentDelivers pharmacy customer's prescriptions to specified locationMaintains strict adherence to department and company guidelines related to personal hygiene and dress.Adheres to company policies and individual store guidelines.Reports to work when scheduled and on time.Secondary Duties and Responsibilities
Assists in other areas of store as needed.Performs other job-related duties and special projects as required.Facilitates the maintenance and upkeep to delivery vehicles.Knowledge, Skills, Abilities and Worker Characteristics
Commitment to the Hy-Vee Mission and a willingness to promote the values of the companyGood verbal and written communication skillsStrong interpersonal skills; ability to relate to and interact with people in a friendly, professional mannerAbility to identify problems, develop and execute solutionsHave the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writingEducation and Experience
No specific education required
Physical Requirements
Visual requirements include: ability to see detail at near range with or without correctionMust be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 poundsMust be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motionsMust be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination
Working Conditions
This position is continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard. There is significant work pace/pressure to deliver product in a timely manner.
Equipment Used to Perform Job
Delivery vehicle, telephone
Special Requirements
Employees must possess a valid driver's license, with no DOT restrictions, and be 18 years or older to drive a company vehicle
Financial Responsibility
None
Contacts
Has daily contact with pharmacy operations support staff and customers. Has occasional contact with general public, and suppliers/vendors, community or trade/professional organizations and federal/state governmental or regulatory agencies.
Confidentiality
Maintains the confidentiality of the customer's private medical information according to the HIPAA act.
Are you ready to smile, apply today.
Job Description:
Job Title:
Pharmacy Delivery Driver
Department:
Pharmacy
FLSA : Non-Exempt
General Function
Provides prompt, efficient and friendly customer service. Delivers product to customers. Responsible for vehicle cleanliness, inside and out.
Core CompetenciesPartnershipsGrowth mindsetResults orientedCustomer focusedProfessionalismReporting Relations
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Pharmacy Department Manager
Positions that Report to you: None
Primary Duties and Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the storeSmiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.Makes an effort to learn customers' names and to address them by name whenever possible.Works with co-workers as a team to ensure customer satisfaction and a pleasant work environmentDelivers pharmacy customer's prescriptions to specified locationMaintains strict adherence to department and company guidelines related to personal hygiene and dress.Adheres to company policies and individual store guidelines.Reports to work when scheduled and on time.Secondary Duties and Responsibilities
Assists in other areas of store as needed.Performs other job-related duties and special projects as required.Facilitates the maintenance and upkeep to delivery vehicles.Knowledge, Skills, Abilities and Worker Characteristics
Commitment to the Hy-Vee Mission and a willingness to promote the values of the companyGood verbal and written communication skillsStrong interpersonal skills; ability to relate to and interact with people in a friendly, professional mannerAbility to identify problems, develop and execute solutionsHave the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writingEducation and Experience
No specific education required
Physical Requirements
Visual requirements include: ability to see detail at near range with or without correctionMust be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 poundsMust be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motionsMust be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination
Working Conditions
This position is continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard. There is significant work pace/pressure to deliver product in a timely manner.
Equipment Used to Perform Job
Delivery vehicle, telephone
Special Requirements
Employees must possess a valid driver's license, with no DOT restrictions, and be 18 years or older to drive a company vehicle
Financial Responsibility
None
Contacts
Has daily contact with pharmacy operations support staff and customers. Has occasional contact with general public, and suppliers/vendors, community or trade/professional organizations and federal/state governmental or regulatory agencies.
Confidentiality
Maintains the confidentiality of the customer's private medical information according to the HIPAA act.
Are you ready to smile, apply today.