The Fairmont Hotel
Assistant General Manager - Toro Restaurant
The Fairmont Hotel, Chicago, Illinois, United States, 60290
Join Our Culinary Excellence Team: Assistant General Manager of ToroAs the Assistant General Manager of Toro , you'll be supporting the driving force behind our dining experience at
Fairmont Chicago, Millennium Park . Your leadership, passion, and commitment will ensure exceptional operating results, a thriving team, and consistently delighted guests. Here's what you'll be doing:Your Responsibilities:Consistency: Deliver professional, friendly, and engaging service to our valued guests. Every interaction matters.Warm Reservations: Engage with guests in a professional manner to arrange reservations, making them feel welcome and valued.Special Requests: Coordinate and follow up on special guest requests, collaborating seamlessly with colleagues and management teams.Operational Balance: Juggle operational, administrative, and colleague needs adeptly.System Management:Policy Adherence: Maintain a comprehensive understanding of company, property, and departmental policies and procedures.Reservation System: Manage the "Open Table" online reservation system efficiently.Menu Engineering: Drive and adjust menu offerings based on sales data and industry trends.Beverage Cost Control: Keep a keen eye on beverage costs.Collaboration and Leadership:Culinary Synergy: Work closely with our talented culinary team to ensure seamless service and an exceptional guest experience.Forecasting and Scheduling: Skillfully manage labor resources.Efficient Operations: Work independently to ensure smooth day-to-day operation without supervision.Event Coordination: Assist with the preparation of Restaurant Event Orders as directed.Team Engagement and Development:Meetings and Reporting: Attend designated meetings and contribute insights.Champion Initiatives: Assist with Silverware programming and obtain designated Avero reports.Performance Metrics: Complete weekly potentials and Outlet Hours of Operations.Guest Feedback: Assist with Scores and Trust You responses.Continuous Learning: Participate in TAS (Training and Assessment System) activities.Team Management: Continuously engage team members and correct, coach, and counsel where necessaryCorporate Compliance and Accuracy:Menu and Practices: Ensure compliance with corporate standards in menus and operational practices.Online Menu Accuracy: Assist with maintaining accurate online menus.Qualifications and Skills:Experience: Previous Food & Beverage experience in a leadership role is essential.Tech-savvy: Proficient in Microsoft Windows applications.Education: University/College degree in a related discipline is preferred.Interpersonal Skills: Strong problem-solving abilities and excellent communication.Reliability: Highly responsible and reliable.Pressure Handling: Ability to work well under pressure in a fast-paced environment.Team Player: Collaborate cohesively as part of a team.Guest Focus: Remain calm, courteous, and attentive to guest needs at all times.Physical Aspects of Position (include but are not limited to):Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsOccasional kneeling, pushing, pulling, liftingVisa Requirements:
Successful candidates must be legally eligible to work in the United States.Ready to Shape Culinary Excellence? Apply Now!All your information will be kept confidential according to EEO guidelines.
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Fairmont Chicago, Millennium Park . Your leadership, passion, and commitment will ensure exceptional operating results, a thriving team, and consistently delighted guests. Here's what you'll be doing:Your Responsibilities:Consistency: Deliver professional, friendly, and engaging service to our valued guests. Every interaction matters.Warm Reservations: Engage with guests in a professional manner to arrange reservations, making them feel welcome and valued.Special Requests: Coordinate and follow up on special guest requests, collaborating seamlessly with colleagues and management teams.Operational Balance: Juggle operational, administrative, and colleague needs adeptly.System Management:Policy Adherence: Maintain a comprehensive understanding of company, property, and departmental policies and procedures.Reservation System: Manage the "Open Table" online reservation system efficiently.Menu Engineering: Drive and adjust menu offerings based on sales data and industry trends.Beverage Cost Control: Keep a keen eye on beverage costs.Collaboration and Leadership:Culinary Synergy: Work closely with our talented culinary team to ensure seamless service and an exceptional guest experience.Forecasting and Scheduling: Skillfully manage labor resources.Efficient Operations: Work independently to ensure smooth day-to-day operation without supervision.Event Coordination: Assist with the preparation of Restaurant Event Orders as directed.Team Engagement and Development:Meetings and Reporting: Attend designated meetings and contribute insights.Champion Initiatives: Assist with Silverware programming and obtain designated Avero reports.Performance Metrics: Complete weekly potentials and Outlet Hours of Operations.Guest Feedback: Assist with Scores and Trust You responses.Continuous Learning: Participate in TAS (Training and Assessment System) activities.Team Management: Continuously engage team members and correct, coach, and counsel where necessaryCorporate Compliance and Accuracy:Menu and Practices: Ensure compliance with corporate standards in menus and operational practices.Online Menu Accuracy: Assist with maintaining accurate online menus.Qualifications and Skills:Experience: Previous Food & Beverage experience in a leadership role is essential.Tech-savvy: Proficient in Microsoft Windows applications.Education: University/College degree in a related discipline is preferred.Interpersonal Skills: Strong problem-solving abilities and excellent communication.Reliability: Highly responsible and reliable.Pressure Handling: Ability to work well under pressure in a fast-paced environment.Team Player: Collaborate cohesively as part of a team.Guest Focus: Remain calm, courteous, and attentive to guest needs at all times.Physical Aspects of Position (include but are not limited to):Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsOccasional kneeling, pushing, pulling, liftingVisa Requirements:
Successful candidates must be legally eligible to work in the United States.Ready to Shape Culinary Excellence? Apply Now!All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr