McGriff
Commercial Lines Account Executive - Condo
McGriff, Fort Lauderdale, Florida, United States, 33326
Regular or Temporary:RegularLanguage Fluency:
English (Required)Work Shift:1st shift (United States of America)Please review the following job description:Support Producer and Marketing Account Executive, if applicable, by providing high-level expertise, technical detail, and client service to clients and account teams. Be knowledgeable of coverages, carrier guidelines, underwriting, legislative changes, and maintain relationships with clients and carrier representatives. Exercise independent decisions relating to client analysis of coverage, recommending coverage needs, and suggesting new lines of coverage for existing clients, as appropriate. Develop strong relationships with carriers and market accounts as requested by Producer and/or Marketing Account Executive, and be primarily responsible for marketing smaller and/or less complex accounts.Essential Duties And ResponsibilitiesBuild and maintain key client and carrier relationships by phone, email and in person.Develop and execute a comprehensive client service plan for all assigned accounts that address their business needs and risk management goals.Coordinate internal/external activities to ensure both new and renewal accounts are handled in a timely, accurate, and professional manner.Continually seek cross-sell opportunities and suggest new lines of coverage.Work with Producer and/or Marketing Account Executive, if applicable, to monitor and manage the renewal process for assigned clients. Coordinate meeting with client and/or Producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.Lead the marketing of accounts as requested by Producer and/or Marketing Account Executive, if applicable.Prepare marketing information for Producer or client as appropriate and provide required information to Marketing Account Executive where client teams also include such role. As appropriate, present the options to the client.Complete the implementation process and prepare and deliver all applicable forms to client in conjunctions with other service team members as appropriate.Formulate a plan with Producer to conduct relationship management meetings and/or visits with assigned clients.Assist assigned clients and staff with service questions related to administration, billing, claims issues and problem-solving, upon request, and perform such services as appropriate.Proficient in the client management system(s), specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow-up, service issues, establish follow-up date and daily manage follow-up in client management system(s). Also, understand how to use the system to acquire information to assist clients.Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur.Mentor team members.Other duties and responsibilities as requested by management.QualificationsRequired Qualifications:Bachelor's degree or equivalent education and related trainingFive years of relevant insurance industry experienceAppropriate insurance license(s)Strong client relation skills to build and maintain positive business relationships with clients and market contacts; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problemsAbility to utilize leadership skills by providing direction, constructive feedback, development and training while additionally being able to motivate others to maximize productivity and team moraleDemonstrate proficiency in basic computer applications, such as Microsoft Office SuiteAbility to travel, occasionally overnightPreferred Qualifications:Advanced degreeCertification in the field of endeavorExperience with Requests for Proposal
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English (Required)Work Shift:1st shift (United States of America)Please review the following job description:Support Producer and Marketing Account Executive, if applicable, by providing high-level expertise, technical detail, and client service to clients and account teams. Be knowledgeable of coverages, carrier guidelines, underwriting, legislative changes, and maintain relationships with clients and carrier representatives. Exercise independent decisions relating to client analysis of coverage, recommending coverage needs, and suggesting new lines of coverage for existing clients, as appropriate. Develop strong relationships with carriers and market accounts as requested by Producer and/or Marketing Account Executive, and be primarily responsible for marketing smaller and/or less complex accounts.Essential Duties And ResponsibilitiesBuild and maintain key client and carrier relationships by phone, email and in person.Develop and execute a comprehensive client service plan for all assigned accounts that address their business needs and risk management goals.Coordinate internal/external activities to ensure both new and renewal accounts are handled in a timely, accurate, and professional manner.Continually seek cross-sell opportunities and suggest new lines of coverage.Work with Producer and/or Marketing Account Executive, if applicable, to monitor and manage the renewal process for assigned clients. Coordinate meeting with client and/or Producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.Lead the marketing of accounts as requested by Producer and/or Marketing Account Executive, if applicable.Prepare marketing information for Producer or client as appropriate and provide required information to Marketing Account Executive where client teams also include such role. As appropriate, present the options to the client.Complete the implementation process and prepare and deliver all applicable forms to client in conjunctions with other service team members as appropriate.Formulate a plan with Producer to conduct relationship management meetings and/or visits with assigned clients.Assist assigned clients and staff with service questions related to administration, billing, claims issues and problem-solving, upon request, and perform such services as appropriate.Proficient in the client management system(s), specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow-up, service issues, establish follow-up date and daily manage follow-up in client management system(s). Also, understand how to use the system to acquire information to assist clients.Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur.Mentor team members.Other duties and responsibilities as requested by management.QualificationsRequired Qualifications:Bachelor's degree or equivalent education and related trainingFive years of relevant insurance industry experienceAppropriate insurance license(s)Strong client relation skills to build and maintain positive business relationships with clients and market contacts; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problemsAbility to utilize leadership skills by providing direction, constructive feedback, development and training while additionally being able to motivate others to maximize productivity and team moraleDemonstrate proficiency in basic computer applications, such as Microsoft Office SuiteAbility to travel, occasionally overnightPreferred Qualifications:Advanced degreeCertification in the field of endeavorExperience with Requests for Proposal
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