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TAJ Technologies Inc

IS Support Technician

TAJ Technologies Inc, San Diego, California, United States, 92189


Description:

Required Skills: Minimum of 1 to 2 years' experience with installation and configuration of Windows 7 & Windows 10. Hardware Refresh Experience, Outstanding Customer Service Skills, knowledge of PXE Boot, Desktop Troubleshooting, Configuring Printers and Peripheral Devices (Scanners, Credit Card Readers, Signature Pads). Basic understanding of networking, telecom and SCCM a big plus.

Shift: 8hr (x5) Evening

Schedule: 1130-2000, shifts varied throughout week

Main Reporting Address: 8925 Recho Road, San Diego, CA 92121 - must be able to drive to different hospital/clinic sites through county due to current projects/needs. One location per shift.

Approved Dates: ASAP- 13 weeks - possibility to extend

Follows established process and procedures to deliver, configure, monitor, test, maintain and troubleshoot end-point

devices, applications or networks. Performs accurate documentation. Read and interpret technical documentation

to complete moves, changes, and break/fix for hardware or software components. Participates on cross functional,

integrated teams to troubleshoot moderately complex issues. Acts as a liaison between customers and vendors to ensure

requests, issues and problems are resolved in a timely manner. Functions under direct supervision and may be required

to be on call.

Qualifications -

Required Education/Experience/Specialized Skills: Excellent critical and analytical thinking and excellent customer service

skills. Exhibit excellent written and verbal communication skills. Advanced troubleshooting skills. Excellent organizational

skills. Excellent understanding of the operations and functions of end-point devices, including (but not limited to) PCs,

software, network switches, printers, patch panels, phones or faxes. Good understanding of cable plant infrastructure.

Required Certification/Registration:

Preferred Education/Experience/Specialized Skills/Certification: Two years experience in IT, A+, Network+, CCENT, CNTS,

ACIS certification preferred, Bachelors degree.