IDR Healthcare
IT Helpdesk Support
IDR Healthcare, Sturgis, Michigan, United States,
IDR is seeking an
IT Helpdesk Support Technician
to join one of our top clients in
St. Joseph, MI.
If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!Position Overview for the IT Helpdesk Support Technician:Our client is looking for a driven individual that is willing to learn and grow from within a large company. The right candidate will have a college bachelor's degree in any field but a firm interest and/or background in IT. This role will require excellent soft skills and will be focused on customer service. In this position you will be internal support for over 700 locations across the country. This will consist of password resets, network troubleshooting, printer/network installs, basic end user connectivity and software support. This will be on a team of around 15 - 20 other Level 1 Helpdesk Technicians. Senior managers like to promote from within and this is the first place they look - there is plenty of potential for upward advancement!Required Skills for the
IT Helpdesk Support Technician
:Customer-service oriented mindset - Excellent Communication Skills is a must!Proficient experience with Microsoft Office 365Experience within an IT Support role (Network/Hardware)Basic Troubleshooting skills (IE: Password Resets, printer installs & troubleshooting, end user connectivity support, network troubleshooting, etc.)Bachelor's DegreeWhat's in it for you?
Competitive compensation packageFull Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry leading organizationClose-knit and team-oriented cultureWhy IDR?
20+ Years of Proven Industry Experience in 4 major marketsEmployee Stock Ownership ProgramDedicated Engagement Manager who is committed to you and your successMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 10 years in a row
IT Helpdesk Support Technician
to join one of our top clients in
St. Joseph, MI.
If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!Position Overview for the IT Helpdesk Support Technician:Our client is looking for a driven individual that is willing to learn and grow from within a large company. The right candidate will have a college bachelor's degree in any field but a firm interest and/or background in IT. This role will require excellent soft skills and will be focused on customer service. In this position you will be internal support for over 700 locations across the country. This will consist of password resets, network troubleshooting, printer/network installs, basic end user connectivity and software support. This will be on a team of around 15 - 20 other Level 1 Helpdesk Technicians. Senior managers like to promote from within and this is the first place they look - there is plenty of potential for upward advancement!Required Skills for the
IT Helpdesk Support Technician
:Customer-service oriented mindset - Excellent Communication Skills is a must!Proficient experience with Microsoft Office 365Experience within an IT Support role (Network/Hardware)Basic Troubleshooting skills (IE: Password Resets, printer installs & troubleshooting, end user connectivity support, network troubleshooting, etc.)Bachelor's DegreeWhat's in it for you?
Competitive compensation packageFull Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry leading organizationClose-knit and team-oriented cultureWhy IDR?
20+ Years of Proven Industry Experience in 4 major marketsEmployee Stock Ownership ProgramDedicated Engagement Manager who is committed to you and your successMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 10 years in a row