Compass Group Poland Sp. z o.o.
Assistant Director of Premium - Wisconsin Center District 1329006
Compass Group Poland Sp. z o.o., Milwaukee, Wisconsin, United States, 53244
Assistant Director of Premium - Wisconsin Center District
About Levy: The disruptor in defining the convention center, sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.Job Summary: As Assistant Director of Premium, you will be responsible for in-house catering facilities, managing the daily operations of all catering functions, coordinating all function activities with the catering sales and culinary teams, and overseeing catering equipment maintenance and inventory.Detailed Responsibilities:Ensures all catering services exceed guest expectationsSuccessfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitabilityCommunicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectation of servicesDevelops location-specific food and wine knowledgeInitiates contact with clients to secure their food and beverage selections in advance of event datesHolds team accountable to steps of service to deliver great guest serviceEnsures that team members consistently deliver Heartfelt Hospitality to every guest, every timeEnsures show quality standards are maintained at all timesBuilds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team membersRegularly obtains feedback from clients and guests to improve operationsSupports and communicates Company initiativesRespond and assist in any departmental guest service issuesExecutes all menus, promotions and programs as outlined by the Director of Catering in accordance with Levy standardsAchieves daily sales and assigned cost goalsAchieves assigned budget goalsEmploys good safety and sanitation practicesFollows and enforces responsible alcohol service policiesExecutes required daily reporting in a timely mannerCompletes required department reports and complies information at month-end closingEnsures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbookEnsures the continual process of revenue developmentPromotes the sale of profitable Levy servicesPrepares account forecasts and analysis of group sales in accordance with Levy Core Signature GuidelinesEnsures the complete billing for client services and receipt of payments in accordance with Levy standardsUses all performance management tools to provide guidance and feedback to team membersPromotes a cooperative work climate, maximizing productivity and moraleConducts regularly scheduled meetings to ensure lines of communication are open between management and team membersInterviews, hires, trains and develops team members according to Levy guidelinesDisplays a positive attitude towards team membersOther duties and responsibilities, as neededJob Requirements:2+ years of experience in a food and beverage operational positionBachelor’s degree in hospitality management is preferredHigh level of computer literacyPassion for hospitality, food, and retailExcellent interpersonal and stakeholder management skillsQualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Applications are accepted on an ongoing basis.Levy maintains a drug-free workplace.Req ID:1329006Levy SectorVanessa Jones[[req_classification]]
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About Levy: The disruptor in defining the convention center, sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.Job Summary: As Assistant Director of Premium, you will be responsible for in-house catering facilities, managing the daily operations of all catering functions, coordinating all function activities with the catering sales and culinary teams, and overseeing catering equipment maintenance and inventory.Detailed Responsibilities:Ensures all catering services exceed guest expectationsSuccessfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitabilityCommunicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectation of servicesDevelops location-specific food and wine knowledgeInitiates contact with clients to secure their food and beverage selections in advance of event datesHolds team accountable to steps of service to deliver great guest serviceEnsures that team members consistently deliver Heartfelt Hospitality to every guest, every timeEnsures show quality standards are maintained at all timesBuilds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team membersRegularly obtains feedback from clients and guests to improve operationsSupports and communicates Company initiativesRespond and assist in any departmental guest service issuesExecutes all menus, promotions and programs as outlined by the Director of Catering in accordance with Levy standardsAchieves daily sales and assigned cost goalsAchieves assigned budget goalsEmploys good safety and sanitation practicesFollows and enforces responsible alcohol service policiesExecutes required daily reporting in a timely mannerCompletes required department reports and complies information at month-end closingEnsures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbookEnsures the continual process of revenue developmentPromotes the sale of profitable Levy servicesPrepares account forecasts and analysis of group sales in accordance with Levy Core Signature GuidelinesEnsures the complete billing for client services and receipt of payments in accordance with Levy standardsUses all performance management tools to provide guidance and feedback to team membersPromotes a cooperative work climate, maximizing productivity and moraleConducts regularly scheduled meetings to ensure lines of communication are open between management and team membersInterviews, hires, trains and develops team members according to Levy guidelinesDisplays a positive attitude towards team membersOther duties and responsibilities, as neededJob Requirements:2+ years of experience in a food and beverage operational positionBachelor’s degree in hospitality management is preferredHigh level of computer literacyPassion for hospitality, food, and retailExcellent interpersonal and stakeholder management skillsQualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Applications are accepted on an ongoing basis.Levy maintains a drug-free workplace.Req ID:1329006Levy SectorVanessa Jones[[req_classification]]
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