Senior Network Support Analyst - Enterprise Infrastructure*

The

Innovation and Technology Department (ITD)

is accepting applications for

Senior Network Support Analyst*

position for the Enterprise Infrastructure Division.This position requires extensive knowledge and expertise to support County Wide Area Networks and Local Area Networks for the Innovation and Technology Department (ITD). The Senior Network Support Analyst assumes a County-wide role for advanced routing, enterprise switching, and wireless networks with developing best practices in meeting specific network design goals. The position is responsible for configuring, installing, and supporting enterprise class networking hardware, software, and other networking resources; troubleshooting performance and security issues and using the latest networking diagnostics tools.This is the advanced working level in the Systems Support Analyst series. Incumbents in this class are expected to be experts in network design and best practices.*Official title is Systems Support Analyst III.REQUIRED EXPERIENCE:

Three (3) years of work experience, within the last five (5) years, working with or troubleshooting enterprise class networks, which includes experience with configuring switches and/or routers.Must include experience in at least three (3) of the following system technologies:Network Architecture (Ethernet Circuits, Local Area Networks, etc.)Wireless Network Platforms (Wireless Access Points, etc.)Network Router and Switch Platforms (Cisco Catalyst, ISR, Nexus, etc.)Routing Protocols (Static, EIGRP, etc.)Network Security Platforms (VPN, Firewalls, etc.)REQUIRED EDUCATION:

Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field.

A list of coursework must be submitted with the application.The ideal candidate will have the following:Experience configuring and installing Cisco and Aruba EquipmentAbility to analyze complex network systems to troubleshoot problems and make improvementsWork well in a collaborative team environmentBe able to work on multiple projects and assignments at the same time in an organized mannerApplication Procedures:

To be considered for this excellent opportunity, complete and submit the online employment application and supplemental questionnaire as soon as possible. Applications will be accepted until a sufficient number of qualified applications have been received. Interested candidates are encouraged to apply as soon as possible, as this recruitment may close at any time without prior notice.There will be a

competitive evaluation

of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be

complete and thorough

in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process.All communications regarding the remainder of the selection process will be

via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.EEO/ADA:

San Bernardino County is an

Equal Employment Opportunity (EEO)

and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.ADA Accommodation:

If you have a disability and require accommodations in the testing process, submit the

Special Testing Accommodations Request Form

within one week of a recruitment filing deadline.Veterans’ Preference:

Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click

here

for information and instructions to request Veteran's Preference points.

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