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Tyler Technologies, Inc.

Windows Engineer

Tyler Technologies, Inc., Overland Park, Kansas, United States, 66213


Tyler Technologies is currently seeing applicants for a Windows Systems Engineer to support our Digital Solutions Division.

Tyler is a leader in digital government solutions and payments, partnering with government to deliver user-friendly digital services that make it easier and more efficient to interact with government. Tyler is on a mission to empower public sector entities to operate more efficiently and connected more transparently with their constituents and with each other.

The Windows Systems Engineer is responsible for all aspects of system administration in a fast-paced environment utilizing a variety of technologies. Examples of these technologies include AWS, Windows Server 2016, 2019, and 2022, SCCM, SCOM, Active Directory, Azure AD, Azure and VMWare.RESPONSIBILITIES

Provide maintenance and support of critical application environments hosted on virtualized Windows Server platformsBuild and configure Windows serversHighly competent in Active Directory administration and troubleshooting in a Hybrid Azure AD environmentProvide customer support via phone and emailCompile detailed documentation on new and existing architectureParticipate in a 24x7 on-call and monthly patching rotationResolution of Incident tickets in accordance with SLAManage assigned project activities to achieve stated project goals, objectives, and schedules.Mentor and train junior system engineers.QUALIFICATIONS

Minimum 4 years of experience with Windows Server 2016, 2019, 2022Advanced PowerShell scripting and automationWorking knowledge configuring and troubleshooting IISExperience working in a Hybrid Cloud environment, with knowledge of AWS, Azure AD, Azure AD Connect, Azure Identity Platform, and 365AD, GPO’s, DNS, DFS, SCCM, SCOMExperience with VMWare deploying servers, editing server configurations, migrating hostsStrong understanding of load balanced environments and familiarity of common configuration techniquesAzure DevOps or Team Foundation Server administrationAbility to work in a team environment or independentlyStrong organizational and prioritization skillsSelf-motivated with the ability and desire to thrive in a high-pressure, client-service, entrepreneurial environmentStrong ability to multi-task in a fast-paced office environmentMust have excellent written, verbal, and presentation skills, combined with strong customer service skills.Excellent problem-solving abilities are also required, as complex issues must be resolved in a timely manner.BONUS EXPERIENCE

Experience working with AWS/Azure cloud environments and containersApplication Performance Monitoring (New Relic, AppDynamics, App Insights, Nagios)Monitoring, including custom developed monitors, and creating monitoring policiesWindows Server Core 2016, 2019SQL Server 2012, 2014, 2016, 2017, 2019ITIL v3 or v4 CertifiedExperience working in PCI, HIPAA, FEDRAMP compliant environments.Home



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Windows Engineer

Windows Engineer

Apply OnlineTyler Technologies is currently seeing applicants for a Windows Systems Engineer to support our Digital Solutions Division.

Tyler is a leader in digital government solutions and payments, partnering with government to deliver user-friendly digital services that make it easier and more efficient to interact with government. Tyler is on a mission to empower public sector entities to operate more efficiently and connected more transparently with their constituents and with each other.

The Windows Systems Engineer is responsible for all aspects of system administration in a fast-paced environment utilizing a variety of technologies. Examples of these technologies include AWS, Windows Server 2016, 2019, and 2022, SCCM, SCOM, Active Directory, Azure AD, Azure and VMWare.

RESPONSIBILITIES

Provide maintenance and support of critical application environments hosted on virtualized Windows Server platformsBuild and configure Windows serversHighly competent in Active Directory administration and troubleshooting in a Hybrid Azure AD environmentProvide customer support via phone and emailCompile detailed documentation on new and existing architectureParticipate in a 24x7 on-call and monthly patching rotationResolution of Incident tickets in accordance with SLAManage assigned project activities to achieve stated project goals, objectives, and schedules.Mentor and train junior system engineers.QUALIFICATIONS

Minimum 4 years of experience with Windows Server 2016, 2019, 2022Advanced PowerShell scripting and automationWorking knowledge configuring and troubleshooting IISExperience working in a Hybrid Cloud environment, with knowledge of AWS, Azure AD, Azure AD Connect, Azure Identity Platform, and 365AD, GPO’s, DNS, DFS, SCCM, SCOMExperience with VMWare deploying servers, editing server configurations, migrating hostsStrong understanding of load balanced environments and familiarity of common configuration techniquesAzure DevOps or Team Foundation Server administrationGeneral troubleshooting skills (Network / Operating System / Application)Ability to work in a team environment or independentlyStrong organizational and prioritization skillsSelf-motivated with the ability and desire to thrive in a high-pressure, client-service, entrepreneurial environmentStrong ability to multi-task in a fast-paced office environmentMust have excellent written, verbal, and presentation skills, combined with strong customer service skills.Excellent problem-solving abilities are also required, as complex issues must be resolved in a timely manner.BONUS EXPERIENCE

Experience working with AWS/Azure cloud environments and containersApplication Performance Monitoring (New Relic, AppDynamics, App Insights, Nagios)Azure Monitor/Azure Log AnalyticsMonitoring, including custom developed monitors, and creating monitoring policiesWindows Server Core 2016, 2019Infrastructure-as-code (Terraform, Kubernetes, Docker, Ansible)SharePoint 2013, 2016, 2019, subscription editionSQL Server 2012, 2014, 2016, 2017, 2019ITIL v3 or v4 CertifiedExperience working in PCI, HIPAA, FEDRAMP compliant environments.Location

Overland Park, KansasGreat Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values

guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades .Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people .Apply OnlineRequisition Number:2024-4825

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com

or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.

Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not …Extend job offers to candidates we have never spoken with on the phone or in-personRequest financial information from candidatesOffer jobs through chat rooms, meetups, or hangoutsIf you feel you may have been in contact with someone falsely representing Tyler, please contact info@tylertech.com

immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded.Get to Know Our Tyler Family

At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.Join our Talent Network to stay connected and up to date on our latest job openings and talent news.

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