Busey Bank
Treasury Management Support Lead
Busey Bank, Creve Coeur, Missouri, United States,
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Treasury Management Support Lead
Apply
remote type
In Office
locations
Creve Coeur, MO - 12300 Olive Blvd
time type
Full time
posted on
Posted 8 Days Ago
job requisition id
JR100249
Position SummaryThe Treasury Management Support Specialist Team Lead will work with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, Retail and customers to provide support for commercial deposit and treasury management services. This role will act as a subject matter expert for Treasury Management and may act as a manager of Specialist's at the discretion of the Commercial Deposit and Treasury Management Service Support Manager.
Duties & Responsibilities
Provide direct support
to customers and associates by
responding to general and technical inquiries related to treasury management services/systems and commercial deposit account inquiries via phone or email..Provide training, for all treasury management services, including but not limited to, ACH processing, online wires, commercial online banking,
bill pay,
sweep accounts, positive pay,
Integrated Payables
and Remote Deposit Capture.Complete system setup and maintenance items for existing and new treasury management products and services.Prepare customer documents required to establish or maintain treasury management services and commercial deposit accounts.Assist
commercial
customer who have experience fraud on their
account.Maintain knowledge of regulations surrounding commercial deposit and treasury management services.Identify and resolve issues within assigned responsibilities, elevating urgent matters to managementProvide specialized line of business
support.Other special projects as
directed.Education & Experience
Knowledge of:Excellent oral and written communication
skillsAdvanced knowledge of the line of business policies, procedures and
productsOperational workflows and secure file
transmissionsAbility to:Solve problems independently while applying logic and
discretionAdapt to change and respond to all requests in a professional
mannerDesire to suggest new approaches to existing procedures within established options to gain efficiencies in department tasksAnalyze and solve problems for which there are not always
precedentsMaintain visual attention and mental concentration for extended periods of
timeUnderstand and process multiple types of inquiries in a professional, fast-paced, and high traffic
environmentEducation and Training:High School diploma or equivalent required; Associate or Bachelor’s degree preferred.4+ years of exp. in bank operations, with a focus in treasury
management preferred.3+ years of customers service experience preferredPrevious experience in roles identifying customer needs to expand
relationships.Requires strong background working with a variety of PC operating systems .Requires knowledge of Microsoft Office, Excel and Adobe
Acrobat.Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.
About Busey
Busey offers diverse employment opportunities - both remote and onsite in Florida, Illinois, Indiana and Missouri. We strive to place talent applicants in positions that fit both their skillset and career goals. As part of Team Busey, we promise to provide challenges that both drive your career progression and allow opportunities for growth!EEO
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers
to learn more about Busey’s Equal Opportunity Employment.
#J-18808-Ljbffr
Treasury Management Support Lead
Apply
remote type
In Office
locations
Creve Coeur, MO - 12300 Olive Blvd
time type
Full time
posted on
Posted 8 Days Ago
job requisition id
JR100249
Position SummaryThe Treasury Management Support Specialist Team Lead will work with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, Retail and customers to provide support for commercial deposit and treasury management services. This role will act as a subject matter expert for Treasury Management and may act as a manager of Specialist's at the discretion of the Commercial Deposit and Treasury Management Service Support Manager.
Duties & Responsibilities
Provide direct support
to customers and associates by
responding to general and technical inquiries related to treasury management services/systems and commercial deposit account inquiries via phone or email..Provide training, for all treasury management services, including but not limited to, ACH processing, online wires, commercial online banking,
bill pay,
sweep accounts, positive pay,
Integrated Payables
and Remote Deposit Capture.Complete system setup and maintenance items for existing and new treasury management products and services.Prepare customer documents required to establish or maintain treasury management services and commercial deposit accounts.Assist
commercial
customer who have experience fraud on their
account.Maintain knowledge of regulations surrounding commercial deposit and treasury management services.Identify and resolve issues within assigned responsibilities, elevating urgent matters to managementProvide specialized line of business
support.Other special projects as
directed.Education & Experience
Knowledge of:Excellent oral and written communication
skillsAdvanced knowledge of the line of business policies, procedures and
productsOperational workflows and secure file
transmissionsAbility to:Solve problems independently while applying logic and
discretionAdapt to change and respond to all requests in a professional
mannerDesire to suggest new approaches to existing procedures within established options to gain efficiencies in department tasksAnalyze and solve problems for which there are not always
precedentsMaintain visual attention and mental concentration for extended periods of
timeUnderstand and process multiple types of inquiries in a professional, fast-paced, and high traffic
environmentEducation and Training:High School diploma or equivalent required; Associate or Bachelor’s degree preferred.4+ years of exp. in bank operations, with a focus in treasury
management preferred.3+ years of customers service experience preferredPrevious experience in roles identifying customer needs to expand
relationships.Requires strong background working with a variety of PC operating systems .Requires knowledge of Microsoft Office, Excel and Adobe
Acrobat.Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.
About Busey
Busey offers diverse employment opportunities - both remote and onsite in Florida, Illinois, Indiana and Missouri. We strive to place talent applicants in positions that fit both their skillset and career goals. As part of Team Busey, we promise to provide challenges that both drive your career progression and allow opportunities for growth!EEO
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers
to learn more about Busey’s Equal Opportunity Employment.
#J-18808-Ljbffr