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Franklin Energy Services

Energy Advisor I

Franklin Energy Services, Wilmington, Delaware, us, 19894


Position at Franklin EnergyPosition Summary:We provide our utility clients with a wide range of energy-saving and renewable energy solutions. From individual utility customers and construction contractors, to utilities, municipalities, and government bodies, our clients have come to depend on our customized energy efficiency programs to help them meet their energy-saving goals.This Energy Advisor I is primarily responsible for providing our services directly to homeowners, landlords, building owners, and other utility customers. You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems; you will also convince prospective clients of the improved efficiency that our services will bring. This role combines fieldwork with office time (typically 3 field days to 2 office days per week). You will also be working with others who are passionate about energy efficiency and making a positive impact on the industry.Essential Duties and Responsibilities:Assist with direct installation of energy-saving products as directed by program managementPromote the energy efficiency program to customers and trade allies within your assigned territoryUnderstand and implement the company's Sales Process, including but not limited to:Making outbound calls to new and existing customers to meet assigned energy-saving targetsManaging field time effectively with customer or Trade Ally visitsDeveloping and presenting program presentations to spur project activityResponding to customer inquiries and concerns by phone, electronically or in person to move projects towards completionWork with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programsDevelop a comprehensive understanding of the program's strategic direction regarding energy efficiency and the business activities of its customersIdentify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as requiredDiscuss technical elements of energy-consuming equipment-i.e., lighting, HVAC, hot water systems, building and pipe insulation, and air sealingEnter data into spreadsheets and databases to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as requiredMaintain a professional appearance appropriate for a representative of our organization and the utilityBuild quick rapport with customers. Quickly initiate conversations with customers on site regarding energy usage at the facilityWhen required, provide written summary reports directly to the customer, and summary reports to the client/Program ManagerBe able to work in a team atmosphere and willing to collaborate on continuous improvement of operations year after yearAssist Program Manager in the training of new team membersLead presentations promoting energy efficiency programs for targeted groupsInstalls energy efficiency products in tenant units and building common areasAll other duties as assignedEducation and Experience:Bachelor's degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in the electric/gas utility field will be considered. Equivalent work experience may be considered.1-2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy managementPrevious energy efficiency and/or energy modeling experience -

PreferredPrevious customer service, sales, or marketing experienceRequired Skills, Knowledge and Abilities:Must be self-motivated, organized and have the ability to prioritize workloadMust be flexible to handle a wide variety of work and work at a fast paceProficient in Microsoft Office, specifically Word, Excel, and OutlookStrong data entry skills in entering information in tracking systems/databasesAbility to communicate effectively, both verbally and in writing with customers, clients, and employeesAbility to analyze and interpret data and solve practical problemsKnowledge of mathematical concepts such as fractions, percentages, and ratiosReliable transportationLicenses & Certifications:Valid driver's licenseTravel Requirements:Willingness to travel less than 50% of the time, occasional overnightPay Range:

$50,000-$65,000+Physical Demands and Work Environment:Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controlsAbility to lift up to 40 poundsNoise Level is typically moderateEmployee could be exposed to fumes and/or airborne particles and risk of potential shockNote: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.The above information describes the general duties and requirements necessary to perform the principal functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.An Equal Opportunity Employer

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