Global Mobility Manager

We are seeking a Global Mobility Manager (in-house) to join our client in Chicago, US.This position is an individual contributor role that is both operational and strategic; handling the full assignment lifecycle as well as guiding senior stakeholders as the global subject matter expert on international mobility.This position sits within the global HR services team working directly with HRBP, people operations, and talent.The ideal candidate will be able to thrive in a tech-culture environment and will be happy to work in the Chicago-based office, ideally 4/5 days per week.Scope of the Global Mobility Manager role:Serve as the International Mobility subject matter expert managing end-to-end international assignment and relocation process (start to finish) for employees globally, with a key focus on USA, Europe, and APACHandle all global mobility types not limited to, permanent relocations, expatriate assignments, new hire relocations, and remote workers globallyServe as the direct point of contact for employees, managers, HRBP’s, Talent, Legal, Tax, and Travel departmentsManage the network of external partners and vendors for all aspects of domestic and international mobility globally. Directly managing standards and ensuring SLA are metDelivering subject matter expertise and strategic consultation on international mobility to internal stakeholders based on business needsConduct assignee case assessment and present suitable relocation offerings and benefits on a case-by-case basisTreat each relocation and international assignment as individual, and ensure a flexible and tailored global mobility program is adopted to ensure a positive experience for the business and employeePartner with internal stakeholders to assess circumstances and solutions for the business considering key factors not limited to tax, payroll, immigration, social security, and employment laws and regulationsWork closely with HR, HRIS, and Finance teams to ensure data management.Directly partner with the Immigration department and serve as another point of contact for immigration-related queriesRegularly communicate case management updates and timelines with employees and any relevant internal stakeholdersActively improve internal international mobility resources, guides, and offeringsObtain regular feedback on global mobility program management and proactively present recommendations to enhance, improve, or build new programs, incorporating the latest industry best practicesTrack cases and data related to mobility trends within the organizationAssist the Global HR Team with various projects and initiatives, as assignedSkills and experience required:A bachelor's degree10+ years of global mobility experience, ideally in-houseAbility to build/scale a global mobility program to meet the needs of a growing companyAbility to work successfully and be influential in a global matrix organizationPrior experience building or scaling a global mobility program in a fast-growing, in-house environmentStrong operational and strategic global mobility experienceExcellent communication skills with experience working with stakeholders at all levels, functions, and regions with the ability to build trusted relationshipsProven experience in vendor management, including new vendor evaluation, RFP, etc.Experience navigating complex cases with internal compliance-related teams (Immigration, Payroll, Tax, Legal)Experience with Workday or other similar HRM systemsKnowledge of employment-based immigration (preferred)Experience with Workday or other similar HRM systems (preferred)Proven ability to work in a highly flexible and fast-paced environmentHigh-touch, customer service mindsetAbility to identify issues and use critical thinking to identify and present viable options for the businessComfort with and ability to operate in an ambiguous and non-rigid environmentAbility to multitask and prioritize multiple projects in a demanding environmentTeam player attitude with a healthy sense of humor

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