PMA Companies
Product Operations Coordinator - Blue Bell, PA
PMA Companies, Blue Bell, Pennsylvania, us, 19424
Product Operations Coordinator #4143 Multiple Locations Apply for this job now! Job Description:
The Product Operations Coordinator is responsible for coordinating the services provided by the PMA Product Management and Development Department (PMD) to Old Republic Strategic Operating Companies (SOC's) that utilize the PMA writing companies for their business.Responsibilities:Coordinate the onboarding processDefine the services needed by each SOC and develop a plan to deliver those servicesCommunicate service expectations to other members of the PMD teamMaintain continuous communication with each SOCFamiliarize each SOC with existing vendors, process and procedures and coordinate integration, including product or channel calibrationEvaluate options for form repositories and assist each SOC with implementationEvaluate options to replace Record of Compliance and assist each SOC with implementationCoordinate access to PMA systems that provide policy writing support, including Policy Decisions and CICCoordinate access to frequently accessed web portals, including APCIA, FMCSA, ISONet, Mozart, NCCI, ODEN, Reference Connect, state bureaus, Wolters KluwerPublish best practices for rate, rule and form filingsCoordinate assistance with the development, review and filing of rates, rules and formsAssist with the development of supplemental applicationsProvide applicable taxes, surcharges, and assessmentsResearch competitor filingsRespond to questions regarding regulatory compliance and issues specific to a line of businessRespond to questions regarding cancellation, non-renewal and conditional renewal noticesCoordinate responses to data calls and similar requestsCoordinate ISO and workers compensation statistical reportingCoordinate access to PMA training materialsRespond to PMA staff inquiries regarding products and policies sold by supported SOC'sAssist Legal with securing Certificates of AuthoritiesAssist Financial with implementing reinsurance bordereau processesDemonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards, and laws applicable to job responsibilities in the performance of work.
Requirements:
Bachelor's Degree is preferred; high school degree is required.5-10 years of insurance experience or technically related experience, or equivalent combination of education and experience is preferred.Experience filing rates, rules and forms for property and casualty lines of businessProficient in the application of commonly used reference materials and guidelines published by ISO, NCCI, independent rating bureaus, FMCSA, ODEN and Wolters KluwerExperience working with managing general agents, program managers, or multiple operating companiesExperience with non-admitted products beneficialProficient in Microsoft Office suite and AdobeAbility to exercise independent judgement and decision making within assigned roles and responsibilitiesAbility to collaborate with various functional areas of the organization.Excellent verbal and written communication skills are necessary.Demonstrated sound customer service and interpersonal skills, with the ability to communicate effectively and clearly with several internal and external parties are essential.Demonstrates excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle multiple priorities simultaneously while meeting assigned deadlines.Proficiency in Excel is required.Locations Blue Bell Philadelphia
The Product Operations Coordinator is responsible for coordinating the services provided by the PMA Product Management and Development Department (PMD) to Old Republic Strategic Operating Companies (SOC's) that utilize the PMA writing companies for their business.Responsibilities:Coordinate the onboarding processDefine the services needed by each SOC and develop a plan to deliver those servicesCommunicate service expectations to other members of the PMD teamMaintain continuous communication with each SOCFamiliarize each SOC with existing vendors, process and procedures and coordinate integration, including product or channel calibrationEvaluate options for form repositories and assist each SOC with implementationEvaluate options to replace Record of Compliance and assist each SOC with implementationCoordinate access to PMA systems that provide policy writing support, including Policy Decisions and CICCoordinate access to frequently accessed web portals, including APCIA, FMCSA, ISONet, Mozart, NCCI, ODEN, Reference Connect, state bureaus, Wolters KluwerPublish best practices for rate, rule and form filingsCoordinate assistance with the development, review and filing of rates, rules and formsAssist with the development of supplemental applicationsProvide applicable taxes, surcharges, and assessmentsResearch competitor filingsRespond to questions regarding regulatory compliance and issues specific to a line of businessRespond to questions regarding cancellation, non-renewal and conditional renewal noticesCoordinate responses to data calls and similar requestsCoordinate ISO and workers compensation statistical reportingCoordinate access to PMA training materialsRespond to PMA staff inquiries regarding products and policies sold by supported SOC'sAssist Legal with securing Certificates of AuthoritiesAssist Financial with implementing reinsurance bordereau processesDemonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards, and laws applicable to job responsibilities in the performance of work.
Requirements:
Bachelor's Degree is preferred; high school degree is required.5-10 years of insurance experience or technically related experience, or equivalent combination of education and experience is preferred.Experience filing rates, rules and forms for property and casualty lines of businessProficient in the application of commonly used reference materials and guidelines published by ISO, NCCI, independent rating bureaus, FMCSA, ODEN and Wolters KluwerExperience working with managing general agents, program managers, or multiple operating companiesExperience with non-admitted products beneficialProficient in Microsoft Office suite and AdobeAbility to exercise independent judgement and decision making within assigned roles and responsibilitiesAbility to collaborate with various functional areas of the organization.Excellent verbal and written communication skills are necessary.Demonstrated sound customer service and interpersonal skills, with the ability to communicate effectively and clearly with several internal and external parties are essential.Demonstrates excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle multiple priorities simultaneously while meeting assigned deadlines.Proficiency in Excel is required.Locations Blue Bell Philadelphia