Middlebury College
General Manager, Snow Bowl
Middlebury College, Middlebury, Vermont, us, 05753
Middlebury College General Manager, Snow Bowl - Middlebury, Vermont
The Snow Bowl General Manager plays a pivotal role in overseeing all operational aspects to ensure exceptional guest experiences, efficient business operations, and the safety of patrons and staff. This role requires a dynamic individual with strong leadership skills, business acumen, and a passion for the ski industry.This is a full-time, benefits-eligible, salaried position with a hiring range of $85,295 - $108,810 per year.Core Responsibilities:Manage all departments, including ski operations, guest services, retail operations, food and beverage, maintenance, and administration.Develop, implement, and oversee operational policies and procedures to enhance efficiency, safety, and guest satisfaction.Manage budgeting, financial forecasting, and revenue generation efforts to achieve profitability goals.Oversee, manage, and support recruitment, training, and development initiatives for staff members to ensure a high-performing team.Oversee marketing and promotional activities to drive ticket sales, season pass purchases, and ancillary revenue streams.Maintain relationships with stakeholders, including local communities, government agencies, suppliers, and industry partners.Monitor industry trends, competitor activities, and guest feedback to identify opportunities for improvement and innovation.Ensure compliance with regulatory requirements, safety standards, and environmental sustainability practices.Requirements:Bachelor’s degree in business administration, hospitality management, or equivalent experience.Minimum 5 years of progressive experience in ski resort management or similar role; mountain operations experience preferred.Strong leadership skills with the ability to inspire and motivate a diverse team.Excellent financial management abilities including budgeting, forecasting, and financial analysis.Demonstrated experience in marketing, sales, and customer service.Knowledge of ski resort operations including lift operations, snowmaking, grooming, and terrain management.Familiarity with relevant safety regulations, risk management practices, and emergency procedures.Strong communication, negotiation, and interpersonal skills.Physical Demands:Ability to work in a fast-paced and physically demanding outdoor environment, including exposure to cold temperatures, snow, ice, and inclement weather conditions.Must be able to stand, walk, and move around on uneven terrain for extended periods.Occasional travel may be required to attend industry conferences, meetings, or off-site events.Flexible schedule, including weekends, holidays, and evenings, to accommodate the needs of the operation and special events.Office work may involve prolonged periods of sitting, computer use, and administrative tasks.Other:Offer is contingent upon successful completion of a criminal background check.
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The Snow Bowl General Manager plays a pivotal role in overseeing all operational aspects to ensure exceptional guest experiences, efficient business operations, and the safety of patrons and staff. This role requires a dynamic individual with strong leadership skills, business acumen, and a passion for the ski industry.This is a full-time, benefits-eligible, salaried position with a hiring range of $85,295 - $108,810 per year.Core Responsibilities:Manage all departments, including ski operations, guest services, retail operations, food and beverage, maintenance, and administration.Develop, implement, and oversee operational policies and procedures to enhance efficiency, safety, and guest satisfaction.Manage budgeting, financial forecasting, and revenue generation efforts to achieve profitability goals.Oversee, manage, and support recruitment, training, and development initiatives for staff members to ensure a high-performing team.Oversee marketing and promotional activities to drive ticket sales, season pass purchases, and ancillary revenue streams.Maintain relationships with stakeholders, including local communities, government agencies, suppliers, and industry partners.Monitor industry trends, competitor activities, and guest feedback to identify opportunities for improvement and innovation.Ensure compliance with regulatory requirements, safety standards, and environmental sustainability practices.Requirements:Bachelor’s degree in business administration, hospitality management, or equivalent experience.Minimum 5 years of progressive experience in ski resort management or similar role; mountain operations experience preferred.Strong leadership skills with the ability to inspire and motivate a diverse team.Excellent financial management abilities including budgeting, forecasting, and financial analysis.Demonstrated experience in marketing, sales, and customer service.Knowledge of ski resort operations including lift operations, snowmaking, grooming, and terrain management.Familiarity with relevant safety regulations, risk management practices, and emergency procedures.Strong communication, negotiation, and interpersonal skills.Physical Demands:Ability to work in a fast-paced and physically demanding outdoor environment, including exposure to cold temperatures, snow, ice, and inclement weather conditions.Must be able to stand, walk, and move around on uneven terrain for extended periods.Occasional travel may be required to attend industry conferences, meetings, or off-site events.Flexible schedule, including weekends, holidays, and evenings, to accommodate the needs of the operation and special events.Office work may involve prolonged periods of sitting, computer use, and administrative tasks.Other:Offer is contingent upon successful completion of a criminal background check.
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