HIKINEX
Senior ServiceNow Developer
HIKINEX, Pasadena, California, United States, 91122
Join an industry leader supporting national security programs for the Department of Defense, Homeland Security, to include others. You'll help protect our national security while working on innovative projects that offer opportunities for advancement.
Responsibilities include but are not limited to:
Senior Developer responsible for implementing ServiceNow solution design using best industry and ServiceNow practicesFacilitate requirements gathering and document requirementsDesign and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, flow, workflow, UI policies, UI actions, Business Rules, ACLs, UI Builder, and any other configurations required to support client processesTranslate requirements/stories and mock-ups into fully functional features by working closely with the team leadDevelops applications, forms, which include advanced development requiring client and server-side scripting. Creates and troubleshoots forms, workflows, interfaces, business rules, User Interface (UI) Policies, UI Actions, Client Scripts, ACLs, notifications, UI Pages, UI Macros, Script Includes, and FormattersImplementation experience with ITSM, CSM, HRSD, CMDB and Integrations and Custom App developmentHelp to groom development stories to ensure best practices are followed and provide guidance on solutioningProvide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysisParticipate in discovery sessions and process definitions with team lead and other developersLead efforts and provide guidance in requirements gathering and developing/documenting process workflowsDevelop ServiceNow solutions and push developments from DEV to TEST to PROD using Agile methodologiesProvide guidance to ServiceNow developersCreate and use update sets and XMLs to move customer configuration and data between environmentsMinimum Qualifications:
A Bachelor's degree and 12 years of experience. An additional 5 years of experience may be substituted in lieu of degree7 years of experience with the ServiceNow platform - ITAM including SAM, CMDB, Discovery, MID Servers, Workflow/Notifications, Workspaces, UI Policies, Business Rules, Client Scripts, Script Includes, Catalog Client Scripts, Catalog UI Policies, Email Scripts, ACL Roles / GroupsAt least 4 years of experience in implementation and development of ServiceNow applications and integration with third party applicationsAt least 4 years of experience in Design and Implementation of ServiceNow Automation Platform using Flow Designer, WorkflowExperience with JavaScript, HTML, CSS, Bootstrap, jQuery, Jelly, Angular.js, PowerShell, XML, JSON, REST/SOAP integrationsExperience with JavaScript, HTML, Ajax, CSS, Bootstrap, jQuery, Jelly, Angular.js, PowerShell, XML, JSON, REST/SOAP integrationsAdministration of a ServiceNow instance including the delegation of roles/groups, modification of Service Portal, CMS, Workflow, Business Rules, Script Includes, UI actions, UI policies, ACLs, Client Scripts, Data Policies, Inbound Actions, Import Sets, Catalog Items/Order Guides/Record Producers/Wizards, and updates of all other existing solutions requiring revisionsDemonstrated experience in Scripting, integration hub and flow designer with hands on configurationExperienced in End-to-End System Development Life Cycle (SDLC) processes including customer requirement analysis, system design, testing and implementationTeam player and good communication skillsExperience developing ServiceNow SAM ImplementationsPreferred Qualifications:
ServiceNow Certifications:ServiceNow Certified Implementation Specialist (CIS) - Software Asset Management (SAM)ServiceNow Certified Implementation Specialist - DiscoveryServiceNow Certified Application Developer (CAD)ServiceNow Certified System Administrator (CSA)Experience developing ServiceNow GRC/IRM (Governance Risk and Compliance / Integrated Risk Management) modules including good understanding of Authority Documents, Citations, Policies, Control Objectives, Acknowledgment Campaigns, Entity Types, Risk and Audit processes in ServiceNowSolid ServiceNow ITOM Developer knowledge and experience (Software Asset Management, CMDB, MID Server and Discovery)Skills with using JavaScript, REST and SOAP integrationsExperience with ServiceNow App Engine Studio with UI BuilderExperience designing and developing ServiceNow process flows and workflowEffective executive/stakeholder level briefingsClearance Requirements:
U.S. citizenshipAbility to obtain and maintain a Public Trust - Tier 2 clearance
Responsibilities include but are not limited to:
Senior Developer responsible for implementing ServiceNow solution design using best industry and ServiceNow practicesFacilitate requirements gathering and document requirementsDesign and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, flow, workflow, UI policies, UI actions, Business Rules, ACLs, UI Builder, and any other configurations required to support client processesTranslate requirements/stories and mock-ups into fully functional features by working closely with the team leadDevelops applications, forms, which include advanced development requiring client and server-side scripting. Creates and troubleshoots forms, workflows, interfaces, business rules, User Interface (UI) Policies, UI Actions, Client Scripts, ACLs, notifications, UI Pages, UI Macros, Script Includes, and FormattersImplementation experience with ITSM, CSM, HRSD, CMDB and Integrations and Custom App developmentHelp to groom development stories to ensure best practices are followed and provide guidance on solutioningProvide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysisParticipate in discovery sessions and process definitions with team lead and other developersLead efforts and provide guidance in requirements gathering and developing/documenting process workflowsDevelop ServiceNow solutions and push developments from DEV to TEST to PROD using Agile methodologiesProvide guidance to ServiceNow developersCreate and use update sets and XMLs to move customer configuration and data between environmentsMinimum Qualifications:
A Bachelor's degree and 12 years of experience. An additional 5 years of experience may be substituted in lieu of degree7 years of experience with the ServiceNow platform - ITAM including SAM, CMDB, Discovery, MID Servers, Workflow/Notifications, Workspaces, UI Policies, Business Rules, Client Scripts, Script Includes, Catalog Client Scripts, Catalog UI Policies, Email Scripts, ACL Roles / GroupsAt least 4 years of experience in implementation and development of ServiceNow applications and integration with third party applicationsAt least 4 years of experience in Design and Implementation of ServiceNow Automation Platform using Flow Designer, WorkflowExperience with JavaScript, HTML, CSS, Bootstrap, jQuery, Jelly, Angular.js, PowerShell, XML, JSON, REST/SOAP integrationsExperience with JavaScript, HTML, Ajax, CSS, Bootstrap, jQuery, Jelly, Angular.js, PowerShell, XML, JSON, REST/SOAP integrationsAdministration of a ServiceNow instance including the delegation of roles/groups, modification of Service Portal, CMS, Workflow, Business Rules, Script Includes, UI actions, UI policies, ACLs, Client Scripts, Data Policies, Inbound Actions, Import Sets, Catalog Items/Order Guides/Record Producers/Wizards, and updates of all other existing solutions requiring revisionsDemonstrated experience in Scripting, integration hub and flow designer with hands on configurationExperienced in End-to-End System Development Life Cycle (SDLC) processes including customer requirement analysis, system design, testing and implementationTeam player and good communication skillsExperience developing ServiceNow SAM ImplementationsPreferred Qualifications:
ServiceNow Certifications:ServiceNow Certified Implementation Specialist (CIS) - Software Asset Management (SAM)ServiceNow Certified Implementation Specialist - DiscoveryServiceNow Certified Application Developer (CAD)ServiceNow Certified System Administrator (CSA)Experience developing ServiceNow GRC/IRM (Governance Risk and Compliance / Integrated Risk Management) modules including good understanding of Authority Documents, Citations, Policies, Control Objectives, Acknowledgment Campaigns, Entity Types, Risk and Audit processes in ServiceNowSolid ServiceNow ITOM Developer knowledge and experience (Software Asset Management, CMDB, MID Server and Discovery)Skills with using JavaScript, REST and SOAP integrationsExperience with ServiceNow App Engine Studio with UI BuilderExperience designing and developing ServiceNow process flows and workflowEffective executive/stakeholder level briefingsClearance Requirements:
U.S. citizenshipAbility to obtain and maintain a Public Trust - Tier 2 clearance