Encompass Business Technologies
Systems & Network Admin.
Encompass Business Technologies, New York, New York, United States,
We're looking for a skilled and energetic Network and Systems Administrator to join our team. As we embark on an aggressive growth trajectory, we need someone who thrives in a vibrant, fast-moving, and innovative business setting. Our organization values results and acknowledges as well as rewards exceptional work and performance.Key Responsibilities:Client Network Management : Implement, maintain, and troubleshoot network solutions for clients, including routers, switches, firewalls, and wireless systems. Ensure optimal performance and security of client networks.Server and Systems Administration : Manage and support client servers (Windows and Linux), including system installations, updates, and maintenance. Troubleshoot server-related issues and optimize system performance.Remote Monitoring and Management (RMM) : Utilize RMM tools to proactively monitor client environments, identify potential issues, and perform routine maintenance tasks.Security and Compliance : Implement and manage security measures to protect client data and infrastructure. Ensure compliance with industry standards and client-specific security policies.Backup and Disaster Recovery : Manage and monitor backup solutions for clients. Develop and test disaster recovery plans to ensure business continuity.Client Support and Communication : Provide high-level technical support to clients. Communicate effectively with clients to identify needs and evaluate alternative business solutions.Documentation and Reporting:
Maintain accurate and comprehensive documentation of client networks, systems, and processes. Prepare regular reports for both internal and client review.Vendor Management:
Work with hardware and software vendors to resolve issues and manage warranties/service agreements.Continuous Improvement:
Stay updated with the latest technologies and trends to recommend improvements and enhancements to clients' IT environments.Qualifications:Bachelor’s degree in Computer Science, Information Technology, or related field.Minimum of 3 years of experience in system and network administration, preferably in an MSP or similar environment.Strong knowledge of networking concepts (TCP/IP, LAN/WAN, DHCP, DNS), Windows Server environments, and Linux systems.Experience with virtualization technologies (e.g., VMware, Hyper-V).Familiarity with cloud services (e.g., Azure, AWS) is advantageous.Relevant certifications (e.g., CCNA, MCSE, CompTIA Network+) are highly desirable.Excellent troubleshooting and problem-solving skills.Strong communication and customer service skills.
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Maintain accurate and comprehensive documentation of client networks, systems, and processes. Prepare regular reports for both internal and client review.Vendor Management:
Work with hardware and software vendors to resolve issues and manage warranties/service agreements.Continuous Improvement:
Stay updated with the latest technologies and trends to recommend improvements and enhancements to clients' IT environments.Qualifications:Bachelor’s degree in Computer Science, Information Technology, or related field.Minimum of 3 years of experience in system and network administration, preferably in an MSP or similar environment.Strong knowledge of networking concepts (TCP/IP, LAN/WAN, DHCP, DNS), Windows Server environments, and Linux systems.Experience with virtualization technologies (e.g., VMware, Hyper-V).Familiarity with cloud services (e.g., Azure, AWS) is advantageous.Relevant certifications (e.g., CCNA, MCSE, CompTIA Network+) are highly desirable.Excellent troubleshooting and problem-solving skills.Strong communication and customer service skills.
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