Hispanic Technology Executive Council
Manager, Life Sciences Commercial CRM/Omnichannel
Hispanic Technology Executive Council, Phila, Pennsylvania, United States, 19117
We Are:Accenture Life Sciences Commercial.We work together, innovating to bring insights, design thinking, and human ingenuity to enable commercial success for our clients.Our capabilities are designed to help our clients commercialize differently, in order to better capitalize on the advancements the industry has made through new science. We acknowledge that scientific innovation is not enough, as private sector pressures, regulatory & policy reform, the customer engagement model, and consumerism are driving change. In order to enable commercial success, we partner with our clients do drive foundational change by aligning evidence and economics to outcomes, bringing outcomes to life through experience, modernizing launch & competitive strategies, reimagining the digitized customer model, reinventing end to end marketing, applying intelligence to commercial models, and rewiring operations & capabilities.One of the key pillars of Life Sciences is our work in the
CRM and omnichannel space
helping pharma and biopharma companies maximize the effectiveness of their omnichannel model. We focus on working with clients to help them think about omnichannel strategies across personal and non-personal promotions, and how they should be thinking about the necessary decision they need to make about whether to move forward with Salesforce or Veeva as their CRM technology of choice. We do this through functional and process design work, innovation and strategy workshops, and change management and training discussions and assessments.You Are:A Life Sciences omnichannel guru with years of experience in the Life Sciences industry focused on commercial omnichannel technologies and strategies. Your expertise? Working hand in hand with clients in a fast paced global environment to understand business needs, create comprehensive strategies and documentation, and lead large teams through technology implementations, as well as shorter strategic sprints.The Work:Advise clients on CRM best practices, use cases, day in the life and pros and cons of respective solutionsHead up large global teams to deliver CRM / omnichannel strategy, readiness, technology roll outs and operations to Life Sciences clientsDevelop omnichannel and CRM assets, including whitepapers, POVs, and thought capital pieces for publication at least once a quarterBring therapeutic area expertise to omnichannel projectsLead project delivery to make sure clients are positioned for long-term success with practical road maps for carrying out strategy, managing change, redesigning process, deploying technologies, and taking remedial stepsWork with ecosystem partners to develop the best strategy and approach for a clientBuild relationships with clients to sustain Accentures profile as a long-term trusted advisor and partnerDevelop the next generation of omnichannel technology practitioners at Accenture, including building skillsets and capabilities and leading community building effortsDeliver over $5 million in high value consulting sales every year in this spaceHeres What You Need:Minimum 5 years of pharmaceutical/life sciences experience and expertise, specifically focused in commercial and CRM technology (Veeva/IQVIA/Salesforce) and omnichannelMinimum 3 years of experience leading, consulting for or supporting CRM/omnichannel programs for pharmaceutical/biopharmaceutical.Minimum 2 years of experience working in a consulting firm, supporting CRM/omnichannel programs for pharmaceutical/bio-pharmaceutical.Minimum 2 years of cross-functional Life Sciences commercial knowledge (across commercial marketing, patient services, market access, sales)Minimum 2 year of experience with process and functional design, and change managementBachelors DegreeBonus Points if You Have:Deep expertise in other omnichannel technologiesSpecific pharmaceutical therapeutic area expertiseManagement of global project teamsExperience presenting complex thought leadership to large audiencesDesign thinking skillsCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.Information on benefits is here.Role Location Annual Salary RangeCalifornia $93,400 to $258,500Colorado $93,400 to $223,300District of Columbia $99,500 to $237,800New York $86,500 to $258,500Maryland $86,500 to $206,800Washington $99,500 to $237,800Requesting an AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.Equal Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.For details, view a copy of theAccenture Equal Opportunity and Affirmative Action Policy StatementAccenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.Accenture is committed to providing veteran employment opportunities to our service men and women.Other Employment StatementsApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.Please read Accentures Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
CRM and omnichannel space
helping pharma and biopharma companies maximize the effectiveness of their omnichannel model. We focus on working with clients to help them think about omnichannel strategies across personal and non-personal promotions, and how they should be thinking about the necessary decision they need to make about whether to move forward with Salesforce or Veeva as their CRM technology of choice. We do this through functional and process design work, innovation and strategy workshops, and change management and training discussions and assessments.You Are:A Life Sciences omnichannel guru with years of experience in the Life Sciences industry focused on commercial omnichannel technologies and strategies. Your expertise? Working hand in hand with clients in a fast paced global environment to understand business needs, create comprehensive strategies and documentation, and lead large teams through technology implementations, as well as shorter strategic sprints.The Work:Advise clients on CRM best practices, use cases, day in the life and pros and cons of respective solutionsHead up large global teams to deliver CRM / omnichannel strategy, readiness, technology roll outs and operations to Life Sciences clientsDevelop omnichannel and CRM assets, including whitepapers, POVs, and thought capital pieces for publication at least once a quarterBring therapeutic area expertise to omnichannel projectsLead project delivery to make sure clients are positioned for long-term success with practical road maps for carrying out strategy, managing change, redesigning process, deploying technologies, and taking remedial stepsWork with ecosystem partners to develop the best strategy and approach for a clientBuild relationships with clients to sustain Accentures profile as a long-term trusted advisor and partnerDevelop the next generation of omnichannel technology practitioners at Accenture, including building skillsets and capabilities and leading community building effortsDeliver over $5 million in high value consulting sales every year in this spaceHeres What You Need:Minimum 5 years of pharmaceutical/life sciences experience and expertise, specifically focused in commercial and CRM technology (Veeva/IQVIA/Salesforce) and omnichannelMinimum 3 years of experience leading, consulting for or supporting CRM/omnichannel programs for pharmaceutical/biopharmaceutical.Minimum 2 years of experience working in a consulting firm, supporting CRM/omnichannel programs for pharmaceutical/bio-pharmaceutical.Minimum 2 years of cross-functional Life Sciences commercial knowledge (across commercial marketing, patient services, market access, sales)Minimum 2 year of experience with process and functional design, and change managementBachelors DegreeBonus Points if You Have:Deep expertise in other omnichannel technologiesSpecific pharmaceutical therapeutic area expertiseManagement of global project teamsExperience presenting complex thought leadership to large audiencesDesign thinking skillsCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.Information on benefits is here.Role Location Annual Salary RangeCalifornia $93,400 to $258,500Colorado $93,400 to $223,300District of Columbia $99,500 to $237,800New York $86,500 to $258,500Maryland $86,500 to $206,800Washington $99,500 to $237,800Requesting an AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.Equal Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.For details, view a copy of theAccenture Equal Opportunity and Affirmative Action Policy StatementAccenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.Accenture is committed to providing veteran employment opportunities to our service men and women.Other Employment StatementsApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.Please read Accentures Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.