Logo
CorVel Co.

Claims Supervisor (Liability)

CorVel Co., Downers Grove, Illinois, United States, 60516


CorVel in is seeking a Liability Claims Supervisor. The Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of claims department and of CorVel.Open for remote, hybrid, or onsite work arrangement.ESSENTIAL FUNCTIONS & RESPONSIBILITIES:Supervises claims staff in their day-to-day operationsSupports Claims Manager in staff recruitment, interviews and training of new staff on procedures and job-related functionsAssures peak performance of the team through continued training and coaching, coupled with regular performance evaluations and recommends merit activity, subject to manager’s approvalProvides technical and jurisdictional guidance to claims staff regarding complex Auto and GL exposures, investigation, litigation issues and Special Handling InstructionsFunctions as liaison, suggesting and implementing final resolution for clients and employees regarding claim-specific, procedural or special requestsComplete Daily Assignments to adjustersAdheres to HIPPA regulations, policies, and proceduresRequires regular and consistent attendanceComply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)Adheres to all company policies, best practices and proceduresAdditional projects and duties as assignedKNOWLEDGE & SKILLS:Expertise in the handling of Auto and General Liability claimsMunicipality Experience is a plusExcellent written and verbal communication skillsAbility to assist team members to develop knowledge and understanding of claims practiceParticipate in Customer Claim Reviews and PresentationsEffective quantitative, analytical and interpretive skillsStrong leadership, management and motivational skillsDemonstrated, Strong Customer Service SkillsAbility to travel overnight and attend meetings if requiredAbility to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc.Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheetsStrong interpersonal, time management and organizational skillsAbility to work both independently and within a team environmentEDUCATION & EXPERIENCE:Bachelor's degree or a combination of education and related experienceDemonstrated Public Speaking SkillsMinimum 5 years’ experience handling Auto and General Liability claims, including high exposure losses and litigationMinimum 5 years supervisory experience in an Insurance settingMunicipality experience is preferredInsurance Licensing in the states where the client is involved and where required

#J-18808-Ljbffr