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Self-Help Federal Credit Union

Branch Manager II

Self-Help Federal Credit Union, Oak Park, IL


WHO We Are:

Self-Help started in 1980 with a focus on economic inequality, especially in communities that have faced systemic barriers to building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we're committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we've constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.

We are seeking a Branch Manager to join our Oak Park, IL team!

WHAT you'll do:

  • Build sustainable relationships within the community, an ideal candidate will have an active book of contacts.
  • Leading branch outreach and business development efforts and assisting/coaching other branch staff to contribute effectively
  • Achieving branch goals, including member, deposit, and lending growth and other goals as agreed
  • Fully understanding all branch operations, effectively coaching staff, and filling in when necessary
  • Ensuring adherence to operating policies and procedures and that branch operations deliver excellent operational metrics and member service
  • Build and manage a local Branch Advisory Board


WHAT you'll need:

  • Bilingual Spanish/English preferred
  • Bachelor's degree and five years of Management experience OR equivalent combination of education and experience
  • Experience involving customer service, selling, business development, and/or operations; banking or credit union experience strongly preferred but not required
  • Prior credit/lending experience strongly preferred
  • Strong cultural competency and a preference for working in organizations that value diversity, teamwork, and collaboration
  • Demonstrate capacity to successfully lead business activities, build relationships and manage staff


Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.