Ryder
Customer Development Manager - Sales
Ryder, Benicia, California, United States, 94510
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE.At Ryder, our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. As a "
CDM
," youll be part of a dynamic team, equipped to succeed and empowered to develop your sales career.Top Technology Provider for Food & Beverage Supply ChainTop Third-Party Logistics (3PL) Provider to the Retail IndustryLargest Electric Truck Footprint in the US
Job SummaryThe Customer Development Manager position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process.
Your ability to build and maintain relationships is critical to the success in this role.The position requires ground travel and includes salary, mileage reimbursement, company cell phone, and excellent monthly commission potential. Some travel may apply for training. We also offer a full benefits package, 401k employer match, and a discount on shares!Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicants skills; prior relevant experience; certain degrees or certifications, etc. The base salary for this position ranges from $65K to $72K. Employees may also be eligible for commissions, as applicable.Book of Business - Salinas, San Jose, San Francisco, Hayward, Benicia & Rohnert ParkYOUR JOB SEARCH ENDS HERECheck out these videos!https://www.youtube.com/watch?v=usBbl6L1V6Ehttps://www.youtube.com/watch?v=b24PFgxvVS0Ryder's been named:
_ Top Company for Women to Work for in Transportation (https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.aspx) _
by Women in Trucking, one of Fortune Magazines
_ Worlds Most Admired Companies (https://newsroom.ryder.com/news/news-details/2020/Fortune-Magazine-Names-Ryder-among-Worlds-Most-Admired-Companies-for-Eighth-Year-in-a-Row/default.aspx) _,
one of
_ Americas Most Responsible Companies (https://newsroom.ryder.com/news/news-details/2020/Ryder-Recognized-for-Corporate-Social-Responsibility-Leadership-by-Newsweek/default.aspx) _
by Newsweek.We have the largest EV footprint in the U.S. In addition to that
, Verizon has recognized us with their Supplier Environmental Excellence Award (http://www.businesswire.com/news/home/20220712005382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award) .Essential FunctionsMaintain regular and consistent contact with customers to meet customer requirements. Develop sales penetration plan. Segment account base by opportunity for growth and potential for risk. Present Ryder services and capabilities. Develop relationships with all customer buying influences. Develop complete understanding of customers business, goals and objectives. Work with RIL to develop opportunities for the application of those services as appropriate. Serve as facilitator between customer and Ryder departments or Ryder vendors.Ensure contracted services are delivered to customer. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor CSI results by account. Develop knowledge base of competitive alternatives. Contribute to an effective transition of accounts sold.Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & operationsTraining and improvement of sales skills, industry knowledge and personal growth needs
Additional ResponsibilitiesPerforms other duties as assigned.
Skills and AbilitiesDemonstrates problem solving skillsStrong verbal and written communication skillsEffective interpersonal skillsAbility to analyze and interpret financial dataAbility to leverage customers financial data to determine needs and solutions matchAbility to work within various geographic and demographic environmentsAbility to guide, engage, and impart knowledge to othersWillingness and ability to work with and mentor new sales employeesAbility to work independently and as a member of a teamAbility to work in team concept while holding self fully accountableFlexibility to operate and self-driven to excel in a fast-paced environmentCapable of multi-tasking, highly organized, with excellent time management skillsDetail oriented with excellent follow-up practices
QualificationsBachelor's degree required in Business, Marketing, Transportation or equivalent experienceFive (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities required
DOT Regulated:
No#LI-CZ#INDexempt#FBJob Category:
Outside SalesRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)Current Employees:If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.#wd
CDM
," youll be part of a dynamic team, equipped to succeed and empowered to develop your sales career.Top Technology Provider for Food & Beverage Supply ChainTop Third-Party Logistics (3PL) Provider to the Retail IndustryLargest Electric Truck Footprint in the US
Job SummaryThe Customer Development Manager position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process.
Your ability to build and maintain relationships is critical to the success in this role.The position requires ground travel and includes salary, mileage reimbursement, company cell phone, and excellent monthly commission potential. Some travel may apply for training. We also offer a full benefits package, 401k employer match, and a discount on shares!Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicants skills; prior relevant experience; certain degrees or certifications, etc. The base salary for this position ranges from $65K to $72K. Employees may also be eligible for commissions, as applicable.Book of Business - Salinas, San Jose, San Francisco, Hayward, Benicia & Rohnert ParkYOUR JOB SEARCH ENDS HERECheck out these videos!https://www.youtube.com/watch?v=usBbl6L1V6Ehttps://www.youtube.com/watch?v=b24PFgxvVS0Ryder's been named:
_ Top Company for Women to Work for in Transportation (https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.aspx) _
by Women in Trucking, one of Fortune Magazines
_ Worlds Most Admired Companies (https://newsroom.ryder.com/news/news-details/2020/Fortune-Magazine-Names-Ryder-among-Worlds-Most-Admired-Companies-for-Eighth-Year-in-a-Row/default.aspx) _,
one of
_ Americas Most Responsible Companies (https://newsroom.ryder.com/news/news-details/2020/Ryder-Recognized-for-Corporate-Social-Responsibility-Leadership-by-Newsweek/default.aspx) _
by Newsweek.We have the largest EV footprint in the U.S. In addition to that
, Verizon has recognized us with their Supplier Environmental Excellence Award (http://www.businesswire.com/news/home/20220712005382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award) .Essential FunctionsMaintain regular and consistent contact with customers to meet customer requirements. Develop sales penetration plan. Segment account base by opportunity for growth and potential for risk. Present Ryder services and capabilities. Develop relationships with all customer buying influences. Develop complete understanding of customers business, goals and objectives. Work with RIL to develop opportunities for the application of those services as appropriate. Serve as facilitator between customer and Ryder departments or Ryder vendors.Ensure contracted services are delivered to customer. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor CSI results by account. Develop knowledge base of competitive alternatives. Contribute to an effective transition of accounts sold.Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & operationsTraining and improvement of sales skills, industry knowledge and personal growth needs
Additional ResponsibilitiesPerforms other duties as assigned.
Skills and AbilitiesDemonstrates problem solving skillsStrong verbal and written communication skillsEffective interpersonal skillsAbility to analyze and interpret financial dataAbility to leverage customers financial data to determine needs and solutions matchAbility to work within various geographic and demographic environmentsAbility to guide, engage, and impart knowledge to othersWillingness and ability to work with and mentor new sales employeesAbility to work independently and as a member of a teamAbility to work in team concept while holding self fully accountableFlexibility to operate and self-driven to excel in a fast-paced environmentCapable of multi-tasking, highly organized, with excellent time management skillsDetail oriented with excellent follow-up practices
QualificationsBachelor's degree required in Business, Marketing, Transportation or equivalent experienceFive (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities required
DOT Regulated:
No#LI-CZ#INDexempt#FBJob Category:
Outside SalesRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)Current Employees:If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.#wd