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San Francisco Department of Public Health

IS Business Analyst-Principal (1054) - Dept. of Public Health - (146030)

San Francisco Department of Public Health, San Francisco, California, United States, 94199


AboutThe Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.Application Opening:

Friday, July 12, 2024Application Deadline:

The application filing will be open continuously at least through Friday, July 19, 2024, and will close any time thereafter.Salary:

$144,846 - $206,180 Annually. Note: Extended salary ranges require department approval based upon recruitment/retention, special skills, limited duration, or exemplary performance.Appointment Type:

Permanent Civil ServiceRecruitment ID:

PBT-1054-146030Mission:

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health.Role Description:

The Department of Public Health’s Information Technology Department is the technology services provider within Public Health, delivering technology infrastructure and services to approximately 10,000 users within the organization to help support over 100,000 patients annually. Our mission-driven and dynamic team is seeking a results-driven, positive, and accountable professional to join the Cloud Collaboration Solutions (CCS) Team as a Principal IS Business Analyst. The team is responsible for managing the department’s collaboration tools such as Microsoft SharePoint, Microsoft Teams, Microsoft Power Platform applications, managing web services, managing enterprise cloud tools such as Box.com, and for managing healthcare data management systems. Under general direction, the Principal IS Business Analyst reports to the Director of the Cloud Collaborations Solutions team.Essential Duties:Manage or contribute to Special Projects for the Cloud Collaboration Solutions Team.Develop project plans configurations and process flows. Create and maintain system documentation and customer training materials. Present these materials to a variety of DPH stakeholders.Utilize Microsoft SharePoint Online and the Microsoft Power Platform (Power BI, Power Apps, Power Automate) to help solve complex problems. Build and implement solutions that utilize these technologies to capture data, analyze data, and automate business processes, and notifications.Provide administrative oversight of the On-premises Data Gateway. Develop documentation and user guidance on access to (and proper usage of) the On-premises Data Gateway with focus on connection management, efficiency, and security.Provide administrative oversight of Power BI workspace provisioning and usage. This includes a thorough understanding of workspace types, permissions, user account permissions, licensing, and usage of the On-prem Data Gateway (if required).Oversee SharePoint Online site provisioning, content migration, and site enhancements.Manage the Box environment and provide customer consultation and project development as appropriate.Oversee and provide production assistance and project consultation to members of the CCS Team. May supervise Business Analysts and Programmer Analysts within the assigned work unit or jointly with other units.Create, track, update, and resolve ServiceNow tickets as needed.Work closely with other OCIO staff in SharePoint Online site design, content management and administration duties as required.Provide excellent customer service to our staff and maintain positive collaboration with team peers and everyone within DPH.The 1054 IS Business Analyst-Principal also performs other related duties as required.How To Qualify:Minimum Qualifications - Required:EDUCATION:

An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].EXPERIENCE:

Five (5) years of experience in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.EXPERIENCE:

Five (5) years of experience working in Healthcare Information Technology.EXPERIENCE:

Five (5) years of experience in MS SharePoint Design and development.EXPERIENCE:

Three (3) years of experience in information system business process design.The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).DESIRABLE QUALIFICATIONS:

Admin-level experience with Microsoft SharePoint Online and SharePoint On-prem at the farm or site collection level. Experience developing front-end applications with Microsoft Power Apps. Experience developing workflow process with Microsoft Power Automate. Experience with Data Analytics and tools such as Microsoft Power BI. Experience with workspace provisioning, troubleshooting, and On-prem Data Gateway creation and administration. Experience with On-prem or cloud SQL server databases. Experience with M365 applications such as Teams, Planner, Lists, Visio, and Project.Additional Information:How To Apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.CONDITION OF EMPLOYMENT:

All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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