Product Quality Manager- Softgoods

The Product Quality team is looking for a highly motivated quality professional to support outbound quality management. You will be responsible for sustaining quality management for many of Apple’s Softgoods products. Description: Use data and field insights to drive ongoing product improvements with cross-functional and OEM partners Conduct periodic reviews of Field and Factory Quality Data with internal and external partners Define and manage ongoing quality testing and associated costs Lead quality escalations to closure by applying technical and program management skills Lead field quality evaluation after product launch Drive quality solutions and best practices across multiple cross-functional teams and supply chain nodes Consolidate detailed cross-functional data into concise insights for executive briefings Ability to travel up to 15% Minimum Qualifications: 3+ years experience supporting new product launches from a mechanical, product quality or product development perspective Bachelors degree in an engineering discipline such as mechanical or industrial engineering Preferred Qualifications: Project management experience, including influencing others without direct authority Experience working with high volume international manufacturers and traveling to manufacturing sites Results-driven and detail-oriented leadership experience required Excellent written and verbal communication, proven ability to present effectively to leadership Data-driven approach to problem solving Experience with part reliability methods, quality sampling methodologies, and statistical techniques Finance/business acumen – understand cost drivers and derive/optimize costs associated with managing quality Experience managing consumer product performance in the field (“eye of the customer”) Technical knowledge related to Softgoods products is a plus Experience with packout & supply chain logistics is a plus

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